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Hard Rock Cafe

2050 Parkway, Pigeon Forge, TN 37863
+1 865-430-7625
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Overview
  • Excellent42%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“burger” (168 reviews)
“fajitas” (18 reviews)
“salad” (28 reviews)
Closed Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2050 Parkway, Pigeon Forge, TN 37863
Write a Review
Reviews (1,530)
Traveller rating
Traveller type
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1 - 10 of 1,512 reviews

Reviewed 3 days ago

Stopped in for dinner, service was excellent. Had the Guiness Burger and seasoned fries. Couldn't get enough of that burger. Memorabilia was awesome (Lynard Skynard, Johnny Cash, and Willie Nelson). Drinks were pretty good, probably would have been better if you purchase them in a...More

Thank Via M
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Hi Via, Thanks for the nice review! The Guinness burger is my favorite as well. I am sorrythat your drink was not up to par. Hopefully you can come back soon and we can fix that for you! Have a good week, Nandi

Reviewed 5 days ago

We went for lunch today before heading to Wonderworks. Our server was fast, and she always had a smile on. She was very sweet. I ordered my son a kid's mac 'n cheese before ordering for the adults, it was brought quickly and it was...More

Thank Heather C
Reviewed 6 days ago

We had a so-so meal experience. Our waitress seemed to have better things to do even thou the place was less than half full. Gift shop staff was super friendly and helpful. Got several nice souviners.More

Thank gandersonsc
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

I am so sorry your server was so inattentive. Would you be able to share more information with me? I am available today and tomorrow from 9am-5pm. I am glad you got a chance to visit the Rock Shop. Hope to hear from you soon,...More

Reviewed 6 days ago

Our waitress was very rude and snobby. She could care less if we had a good visit or even cared for our food. We even heard the peope behind us, complaining to the manager about her. The food wasn't very good at all.... way over...More

Thank Christy H
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 days ago

Hi Christy, I am so sorry that your server was rude and that the food quality was not up to par. That is certainly not what we want to happen in the dining room. I would like to find out more information about your visit...More

Reviewed 1 week ago via mobile

We came close to closing time but was greeted with a smile. The wait staff went above and beyond to make us feel welcome and keep our drinks filled. The food was really good! I honestly didn't remember this place being as good as it...More

Thank AlwaysHopefulPTL
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 days ago

Hi! Thank you so much for the review! I am so happy that the staff treated you well and that your visit was enjoyable! Please come back soon, Nandi

Reviewed 1 week ago

Yes the prices are on the high side. But it's also a museum of sort. Memorabilia everywhere. Food is always good. The whole staff was super friendly!

Thank stylinmama73
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 days ago

Hi! Thanks so much for the review! We appreciate our Fans and hope that you can visit us again soon, Nandi

Reviewed 1 week ago via mobile

I went last night and hung out for a while the bartenders were amazing and very friendly and a couple of mangers always communicated every time they walked by.i recommend the southern rock for a drink it was delicious.highly recommended this place the wings were...More

Thank blueovalfe
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi, Thanks for the nice review-I will let Amber and Kevin know of your comments! Please visit us again soon, Nandi

Reviewed 1 week ago via mobile

Pretty neat place. It's a cool place to eat. Music playing on Ty's throughout the restaurant. Good atmosphere but be prepared. We didn't realize we were walking into such an expensive restaurant. We expected a casual diner or cafe (as the name suggests ) but...More

Thank Tom R
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi, Thank you for the review. I know that our menu prices tend to be on the elevated side of the spectrum comared to some of the locally owned eateries. The next time you visit we can walk you through some wallet friendly options while...More

Reviewed 2 weeks ago via mobile

Server didn't know what was on the menu, drink orders took forever and no one was busy. Asked for celery sticks and was told they didn't have them, but then brought some by another waitress. Food was terrible. Bread was hard and not very good....More

Thank Tiffiany M
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi Tiffany, I am so sorry that you had sucha bad experience. I was wondering if you cold share your servers name so that I can follow up. I don't wany anyone on the floor if they do not know our menu and cannot deliver...More

Reviewed 2 weeks ago

You can always depend on Hard Rock for consistent good food, my grandson (who just turned 6)ordered a meal and he didn't like it. The waitress immediately got him something else! Kudos to them. Made smiles all around

Thank judy h
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you so much! We appreciate your patronage! Hope to see you soon, Nandi

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Questions & AnswersAsk a question
Katy B
Is it true that you can bring your dog?
2 February 2017|
Answer Show all 4 answers
Response from MarkB180 | Property representative |
We have the patio set up for your dog weather permitting. Hope to see you soon.
1
Vote
Sharon F
Why do they charge an arm and two legs for a drink from the bar??
25 October 2015|
Answer Show all 4 answers
Response from VintageGibson | Reviewed this property |
Like all retail restaurants, they exist to make money for the company and a living for the employees. Capitalism works like this- If you want to buy the product at the price they want to sell it, you have a deal. If you... More
1
Vote
Portia K
I want to book a table for the normal dinner menu on a Sunday early evening, 6ish - is this still the carvery or does it go back to normal menu? Also will the live pianist still be playing at that time? Quite an important factor :)
17 September 2015|
Answer Show all 4 answers
Response from MarkB180 | Property representative |
Hey Portia K, You can go on Hard Rock's website and go to our location and get priority seating. We are on normal menu at six on Sunday. We have live music on Friday and Saturday nights from ten until midnight, and sorry, we... More
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$23
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups, Special Occasion Dining, Bar Scene
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 2050 Parkway, Pigeon Forge, TN 37863
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625
  • E-mail
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