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Certificate of Excellence
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698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
+1 865-429-2360
11:00 - 22:00
Open now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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99 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 99: English reviews
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We don't have a Zaxby's within a couple of hours from us, so it's a real treat for us when we're out of town. We went through the drive thru and the service was fast and friendly and the food was tasty. We will be back!

Thank Amy S
Kansas City, Missouri
Level Contributor
57 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Got take out for dinner. Great chicken and pretty good price range. Not excited about the zaxby's sauce (chic fil a is better), but overall great food.

Thank aaron m
Cartersville, Georgia
Level Contributor
108 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

We stopped here when we got to town before heading to the Wilderness. Food was great as expected as we eat Zaxby's fairly regularly back home. My only complaint is that they weren't busy yet it took almost 15 minutes to get our food. They apologized but didn't give an explanation, others that came in after us were getting their... More 

Thank smoss999
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 3 December 2016

Zaxby's always a good choice. Love their wings at most locations. This location has VERY small sized wings.

Thank KatMacSavannah
Georgetown, South Carolina
Level Contributor
14 reviews
8 restaurant reviews
4 of 5 bubbles Reviewed 14 November 2016

food was hot and order was correct. lines were long but quick staff very friendly. made my daughter happy.

Thank w123i
Kingwood, West Virginia, United States
Level Contributor
71 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 29 October 2016

We got the large family pack to take back to the hotel. They didn't have the two liter drinks to go with the meal, so we had to get to go cups. They forgot to include our Texas toast and tater chips and we had to go back to get them. The food was good, but check your order before... More 

Thank Jeff M
Maryville, Tennessee
Level Contributor
172 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 18 October 2016

Stopped in at this Zaxby's while on a business trip hoping to get in and out very quickly as this had been my experience at other locations. Placed my order (a salad and drink) and found a spot to wait, and wait, and wait. After 20 minutes my order had still not come up even though quite a few people... More 

Thank Mbhnm
Level Contributor
124 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 1 October 2016 via mobile

I felt like I did not have many choices since I don't like fried food. Kind of disappointing really. Salad was ok.

Thank Lisa F
Newark, Ohio
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 September 2016

All the kids like the shakes. And you get a free cup so you can use again if you would like to do so.

Thank jdgraham2016
Indianapolis, Indiana
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 September 2016 via mobile

While visiting the area, we decided to try Zaxby's. It's a typical fast food restaurant with the focus on chicken. The food was delicious and portions were HUGE. I orders the fried chicken salad and it fed 3 of us! I even brought some back with me. The only reason I didn't give it 5 stars was the drink area... More 

Thank RobynJ92

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Fast food
Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-429-2360

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?