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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Meals
Lunch, Dinner
FEATURES
Reservations, Outdoor Seating, Television, Wheelchair Accessible, Takeout, Seating, Parking Available, Street Parking, Free off-street parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards, Table Service, Live Music
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features, about
Reviews (123)
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123 results
Traveller rating
51
41
20
8
3
Traveller type
Time of year
LanguageEnglish
Traveller rating
51
41
20
8
3
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Reviewed 30 December 2020 via mobile

The servers weren't wearing masks over their noses and some just had them around their neck while serving multiple tables. I've been here before and liked the food but, I couldn't enjoy anything because of the poor personal hygiene and risk to our health. It's...important to note this was systemic to staff and not just a single server. If you can't see cleanliness in the front, what must be happening in the back where you can't see? This is simply unacceptable. This restaurant is a basically a bar and grill with a reasonably diverse menu. The food is good and staff friendly. There is plenty of parking and if you sit outdoors, it's likely safe if you're personally careful. I'd have given 4 stars and recommended if the hygiene was appropriate but blatantly lax in one area likely means that management would also be tolerant of lapses in others (food quality, employee handwashing, etc.).More

Date of visit: December 2020
Helpful?3  
Reviewed 7 August 2020 via mobile

This is the worst customer service I’ve ever seen. I went through drive through and paid for my order. I was asked to circle around and my order would be ready. I was asked to circle around 3 more times. 1 hour later I was...given my food. When I got home, half of the order was missing and the food was very cold. I tried calling several times to allow them to correct their mistake. They would not answer the phone. Stay away. Customer service and food is terrible.More

Date of visit: August 2020
Helpful?1  
Reviewed 13 June 2020 via mobile

Service was a little slow, but it was a busy Friday night with live music. Burger was outstanding, staff was friendly. I’d recommend it

Date of visit: June 2020
Helpful?
Reviewed 8 November 2019

Kilgore has all the standard fast food places, but the Back Porch is the spot where you want to go. Comfort food, and spacious dining area. Friendly, efficient staff. Skip the fast food joints and enjoy the Back Porch. Try the pork chop!

Date of visit: November 2019
Helpful?
Reviewed 28 August 2019

Very disappointed! Apparently our order did not get turned in or got mixed up. Waited for food for over 45 min. The home made chips were soft and soggy! Probably will not be back

Date of visit: August 2019
Helpful?1  
Reviewed 17 July 2019

I won't say it is the best food but it isn't the worst either. Toasting the bread on a chicken salad sandwich is great but on the grill with imitation butter grease invites an angiogram! Very busy place with nice servers. Choose your meal wisely...and and specify every aspect. You will be happy as a pig in a poke!More

Date of visit: July 2019
Helpful?
Reviewed 6 July 2019 via mobile

Omg. I wish we had one of these where I went to college. This is a fun place that has it all. A walk up and order on one side plus table service on the bar side. They have live music most days of the...week. Now to the food. If your looking for a great burger and FRESH CUT FRIES!!! Then this is your place. I loved the burger. And did I mention FRESH CUT FRIES!!!More

Date of visit: July 2019
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Reviewed 6 June 2019

Different people have different experiences. The food is average, and the service is hit-or-miss depending on who is working. They have a lot of turnover, so you never know. Families often eat in the dining area, groups like the dominoe players will gather in the...afternoon. Lots of reunions and groups will converge on the outermost room. The bar area is really nice with several tvs on mute. Great place to watch a game. It's across from the college, so the younger crowd takes over after dinner. The have alot of live music and it can loud in a hurry. I like it for happy hour or the occassional game I can't get at home. Different strokes for different folks.More

Date of visit: June 2019
Helpful?
Reviewed 6 June 2019

Very nice place for lunch. Been there many times and the food is good. Sit outside on nice days and eat my burger. Very good onion rings. Overall nice place in Kilgore.

Date of visit: April 2019
Helpful?
Reviewed 17 March 2019 via mobile

Real good place for friends and families. Open area for friends and a quiter section for families. Great burgers and sandwiches. Also, live entertainment on weekends.

Date of visit: March 2019
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Frequently Asked Questions about The Back Porch

Yes, The Back Porch offers takeaway services.

The Back Porch is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4