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Steak 'n Shake

578 E Interstate 30, Rockwall, TX 75087-5462
+1 972-722-5818
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  • Excellent18%
  • Very good37%
  • Average11%
  • Poor9%
  • Terrible25%
3 weeks ago
“Left before being seated”
14 Apr 2018
“Slow service and greasy food”
Restaurant Hours
578 E Interstate 30, Rockwall, TX 75087-5462
All Details
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1 - 10 of 44 reviews

Reviewed 3 weeks ago via mobile

At 1:50 Monday 5/28 there were 4 families waiting to be seated. There were only 2 servers working the dining room and they didn’t even acknowledge the people waiting. There weren't that many seated. Maybe steak-n-shake should consider new management. We left after 10 minutes...More

Thank Richard D
Reviewed 15 April 2018

Service is less than stellar at this location and the place seems in need of a good cleaning. The food is just what you would expect. The burgers are all buttery and greasy. The fries are thin cut and mine were served cold - not...More

1  Thank 860SusanB860
Reviewed 2 April 2018

We love Steak and Shake and really wish we had one in Kaufman or Terrell, but it's worth the drive to Rockwall for this. The dining room inside can be a little slow, but the food has always come out hot and the wait staff...More

Thank Danyalle S
Reviewed 13 November 2017 via mobile

We decided for a quick meal in town, we had not been to Steak ‘n Shake in quite awhile, so the decision was made to eat there. Adequate parking, service was good, and the food was tasty. A normal quick meal at an inexpensive price....More

Thank Mlarsen880
Reviewed 2 April 2017 via mobile

We walked in and waited over 10 minutes to be seated, with maybe 3/4 of the restaurant empty. Finally someone from the register yelled for someone to seat us. The girl taking our order could answer none of our questions about the menu. Glasses were...More

Thank dgriff7681
Reviewed 11 January 2017

The service here is terrible and the food is not great. I have tried it a couple times hoping it would be better. It isn't better.

Thank Marnidtr
Reviewed 1 September 2016 via mobile

We were greeted friendly and seated. Young man took our order and 30-minutes later when I inquired about it with him, he checked on it and said it would be out in 10-15 minutes. Then I saw the cook drop the burgers on the grill....More

1  Thank AnthonyLaneRawlings
Reviewed 13 May 2016

Grew up eating at their restaurants in Illinois and was very happy they came to Rockwall. Food is still very delicious, service needs a lot of improvement.

Thank Misty613
Reviewed 20 March 2016 via mobile

Came here for dinner. Atmosphere is OK, prices are reasonable-- but the service was terrible. We will not go back here. We waited an hour for our food and never got it-- nor did others around us get thiers.

1  Thank G Y
Reviewed 8 March 2016 via mobile

Steak and Shake, a restaurant chain that provides good food for families at reasonable prices. Also well-known for their great shakes. I have been to this location several times and have had similar experiences each time. The burgers and fries are generally good; the milk...More

1  Thank Teachgz
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 578 E Interstate 30, Rockwall, TX 75087-5462
  • Location: United States  >  Texas (TX)  >  Rockwall
  • Phone Number: +1 972-722-5818
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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