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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (422)
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419 results
Traveller rating
232
126
37
9
15
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Time of year
LanguageEnglish
Traveller rating
232
126
37
9
15
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Reviewed 14 August 2021 via mobile

Save yourself a trip Stopped in for lunch on a Saturday. Haven’t been here since they opened several years ago. Burger was ok but definitely not what we remembered and certainly not worth the price. Stingy on the lettuce/tomato and had to ask for onions....Fries were the bottom of the basket- barely any normal size-all small pieces. And not very many eithe. There are wayyy better local burger joints in Waco like Whizzbangs, Dublr or even Whataburger. Will NOT be back.More

Date of visit: August 2021
Helpful?1  
Reviewed 2 August 2021

We made it a point to be in Waco at 1100am while driving from A to B just to try Twisted Root's burgers. We were surprised to see a line of about 15 people at 1110am when we walked in the door, but things moved...fairly fast. We had the Western Burger and the Classic and were very pleased with both. The jalapeños on the Western complemented well, and the bacon was nice and crispy (without crumbling apart). We added the butter pickles to the burgers. The hand cut fries were better than most places. Pricing seemed reasonable and the food was hot when our beeper went off. Ambiance was nice - we would have stayed to eat inside but for the resurgence and that NOBODY of the 50 or so folks in there besides us had a mask on ... so we got it to go and ate in the car.More

Date of visit: August 2021
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Reviewed 9 July 2021 via mobile

We decided to get lunch at the Twisted Root after we discovered that our first choice was closed. It turned out to be a great decision as the food was excellent. We all ordered burgers (natch) with a shared order of cheese fries and everyone...enjoyed their selection. I had the gosh jam it burger with a waygu patty on the recommendation of the cashier and it proved extremely flavorful. Now if I’m ever in Waco again I know where to go for a delicious meal!More

Date of visit: July 2021
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Reviewed 24 June 2021

Good Location, Afternoon stop, not busy, good atmosphere, Tasty burger. Try the one with goat cheese that was very good.

Date of visit: June 2021
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Reviewed 30 May 2021

First time here and the food and service were fantastic. It is counter service, but they quickly offered to help bring our larger order to our table. Really, really good food and fun atmosphere.

Date of visit: May 2021
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Reviewed 23 May 2021

We went for around 1pm on a saturday, the wait in the food line was about 20 mins, the wait for the food AFTER placing the order was about half an hour. The tables were not cleaned on a regular basis as we say just...1 table get cleaned the entire time we were there. The pickle bar has some nice flavors including a solid dill flavor, an interesting ranch, though our favorite was the sweet and spicy and bread and butter pickles. It is a good thing this pickle bar and the soda refill station were readily available as we were able to keep the hunger at bay by eating pickles, which coincidentally was the best of the food offered. The fries were under cooked, the bacon was over cooked and microwave limp re heated, the fried pickles were underwhelming in flavor and lacked consistency in their coating. At best the food was average tasting, priced at piece meal pricing, if you enjoy paying top dollar for average food, while standing in a long line, then try here, otherwise there are better Twisted Root locations to visit. The ladies bathroom was out of order and the mens had a single working urinal and no working stalls, with dubious sanitation. This is a must skip location, save yourself our mistake, your patience, wallet and stomach will all thank you for over looking what could and should have been a go to location instead of a must skip disappointment.More

Date of visit: May 2021
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Reviewed 22 May 2021

I just could not believe how long people including us, had to wait for their food and then it was cold. You order your food at counter and they give you an alert item so when food ready you go to counter and pick it...up. The place was not really busy. There had to be 6 people, young girls mainly, working at front counter. We could see at least 12 trays of food sitting there prepared and the girls just standing around laughing and not sending out the food. My daughter finally went up and sure enough 2 of those trays were ours. Cheese fries that the melted cheese had gotten so cold again you could pick up the whole tray of food in one piece. My granddaughter took 2 bites of the burger and said she didn't want anymore. We kept watching as this happened over and over. Cost was $47 for 2 burgers and 2 drinks and the cheese fries. I said this is ridiculous and asked for a manager. A key manager came over but she said she couldn't do anything and would have to get a different manager. We just left. It's a shame the place is run so poorly. No one supervising the front to expedite the food. It looked like it could be good if served as soon as prepared but this was a horrible experience and owners/management need to really pay attention because we saw many people walk out because of the food and slow service. Cute place and atmosphere but not worth the trip or money.More

Date of visit: May 2021
Helpful?1  
Reviewed 9 April 2021

The burgers are delicious. Good variety, juicy burgers. Supposedly they make their own sodas too. Service was very friendly and efficient. Reasonable prices. Plenty of parking.

Date of visit: April 2021
Helpful?1  
Reviewed 21 March 2021 via mobile

Had a great time here and was definitely a highlight of our trip to visit Baylor. Food was amazing and the atmosphere was so cool. Will definitely return when we come back in town... wish it was sooner!

Date of visit: March 2021
Helpful?1  
Reviewed 10 March 2020

Great burgers in a unique process. You order burgers at one bar, order beer/drinks at another bar, they are then brought to you. But no extended table service; if you want more you go back thru the process. VERY HARD TO FIND due to ongoing...construction of I-35 expected for 1-2 years.More

Date of visit: January 2020
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Questions & Answers
Ask a question
Jean C
7 June 2018|
AnswerShow all 8 answers
Response from wendyaS2978JR | Reviewed this property |
To be certain with Celiac Disease I would recommend calling the restaurant! I could see the kitchen and it’s fast moving back there! I can’t be certain and wouldn’t want to give you the wrong information.
1
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Trek600045
18 April 2018|
AnswerShow all 4 answers
Response from mmb5714 | Reviewed this property |
The place has TVs everywhere but you’ll probably have to ask the management not a previous guest.
1
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Cinbra21
21 August 2016|
AnswerShow all 7 answers
Response from deannas759 | Reviewed this property |
The place was definitely big enough for a large group
0
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Frequently Asked Questions about Twisted Root Burger Co

Yes, Twisted Root Burger Co offers takeaway services.

Twisted Root Burger Co is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4