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The Basement Shisha Lounge

$$ - $$$
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5 Goodmayes Road, Ilford IG3 9UH, England
+44 20 8586 4310
18:00 - 01:00
Closed now
See all hours
Sun - Thu 18:00 - 01:00
Fri - Sat 16:00 - 02:00
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Greater London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 31 December 2016 via mobile

Shisha wasnt good flavour finished pretty quick and hot drinks werent great. Music was too loud and wasnt my cup of tea. No toilet paper in the toilet and no handwash either. One of the heaters on our table wasn't working and while its -1 outside my table was next to open space where the shisha guy makes his coal... More 

1 Thank SaraKiani
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 22 August 2016 via mobile

Went there for my anniversary and loved it overall Good food atmosphere is live and and staff are friendly will go there again

Thank Travel B
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 1 May 2016 via mobile

Really enjoyed this spot, great atmosphere, cozy couches, GREAT shisha. There was a pretty gd DJ on, urban music mostly - apparently there is one on most Saturdays. We went for one of the specials, raspberry and blueberry, 23 quid - seemed a bit steep at first but we did end up smoking for over 3 hours (between 2) so... More 

Thank Yannick1505
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 April 2016 via mobile

I came here last week, I've been smoking shisha for years now, this place is by far the best I've been to in a long time!. Not only is the service second to none, the attention to detail is exemplary. It's a hidden gem, was quite difficult to find at first but I'm glad I did. I'd like to thank... More 

3 Thank Markabraha
Level Contributor
103 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 10 December 2015 via mobile

I went here with friends tonight. Great location for chilling out with friends. Different variety of shisha choices. Spacious as well.

Thank Stephanie W
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 August 2015 via mobile

Smooth cloudy smoke, great ratio mix of flavours and brilliant customer service. Milkshake on point too! Definitely will go back.

1 Thank Zain I
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 August 2015 via mobile

Been here quite a few times now and I have to say it's the best Shisha lounge around! Really good service, fantastic flavours to choose from and the milkshakes are really yummy! So much better than the one in Canary Wharf! Defo worth a visit!

Thank Kyla O
1 review
Reviewed 21 July 2015 via mobile

Best shisha. The staff were very friendly. Always offering to replace the coals. Ambience was awesome. Very comfortable seating. Most valuable shisha for your money

Thank Thanvirrob98
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 18 July 2015

Great flavours, very attentive staff. Recently redecorated which has made the place more appealing too!

Thank APat123
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 10 June 2015 via mobile

Have been coming to basement regularly for the past year, and the service has always been unparalleled. Regular coal top ups at least every 20minutes, and a great selection of flavours. Great smoke and head quality too. Possibly one of the only lounges to stock fumari mint choc, my personal favourite!

Thank Huaimong

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$17 - US$32
Cafe, Halal
Dinner, After-hours, Drinks
Restaurant features
Seating, Reservations, Outdoor Seating, Waitstaff, Television
Open Hours
18:00 - 01:00
18:00 - 01:00
18:00 - 01:00
18:00 - 01:00
18:00 - 01:00
16:00 - 02:00
16:00 - 02:00
Location and Contact Information
  • Address: 5 Goodmayes Road, Ilford IG3 9UH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Ilford
  • Phone Number: +44 20 8586 4310
The Basement Shisha Lounge has taken over a year to setup and launch. It is like no other social venue in London and the Home Counties. We are selling an experience, not just the amazing setting, the beautiful decor, zoned areas for the discerning guests to take stock, sit back and relax while soaking in the warm and cosy environment of The Basement Lounge with soothing background music. No! We want you to remember your visit and we want you to remember the taste of our invigorating shisha, our Smoothies, soft drinks, fresh coffee, Panini’s and our large selection of Deserts.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Basement Shisha Lounge and other visitors
4 questions
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Dubai, United Arab Emirates
Manchester, United Kingdom
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from The Basement Shisha Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?