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King's Arms Restaurant

$$ - $$$, British,
Market Square, Westerham TN16 1AN, England
+44 1959 562990
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Overview
  • Excellent21%
  • Very good22%
  • Average16%
  • Poor15%
  • Terrible26%
Travellers talk about
“fish chips” (2 reviews)
“timely manner” (2 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Market Square, Westerham TN16 1AN, England
All Details
Write a ReviewReviews (136)
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1 - 10 of 136 reviews

Reviewed 1 October 2017 via mobile

Stayed here upon the advice of a friend who lives locally, staff went out of there way to make us feel at home. One of the staff there called Page seemed to be running the place whatever they are paying her is not enough as...More

1  Thank mcharman
Jack T, General Manager at King's Arms Restaurant, responded to this reviewResponded 2 October 2017

Many thanks for your great review following your stay with us. I am so pleased that you enjoyed your meals and stay with us. Paige is indeed very helpful and smiley and I have made sure she is aware of your kind comments. We look...More

Reviewed 19 September 2017

Popped in right at the start of the evening at 6, but welcomed and served with enthusiasm. A better choice of food than I'd normally expect at a pub, and as I'm into farm welfare I was delighted to see the emphasis on pasture-bred cattle...More

Thank NickPalmer
Jack T, Manager at King's Arms Restaurant, responded to this reviewResponded 2 October 2017

Many thanks for your feedback following your meal at the Kings Arms. So pleased you enjoyed yourself and our menu. We look forward to welcoming you back soon.

Reviewed 12 August 2017

Such a disappointment from start to Finnish on arrival checked in told breakfast was at seven thirty which was ok got to the room to see the notice said seven much better room good grief terrible plug sockets broken toilet had a massive crack on...More

Thank Peadysmum
Jack T, General Manager at King's Arms Restaurant, responded to this reviewResponded 1 September 2017

Many thanks for the feedback on your stay at our Hotel. I am sorry that your experience was not a good one and completely understand how frustrating being told incorrect information is and how it can impact on your experience. The Hotel is being managed...More

Reviewed 11 August 2017

Seemed very short on staff - we ordered BBQ pulled pork jacket potatoes for lunch which were supposed to be served with a sour cream dressing. We reminded the waitress that it hadn't arrived and she never came back. No one serving for quite sometime...More

Thank TEDDYBRULEE
Jack T, General Manager at King's Arms Restaurant, responded to this reviewResponded 1 September 2017

Many thanks for your feedback. Feedback from our guests is always taken very seriously. The Hotel is being managed by a new Team and I would be grateful if you could please contact me personally at the Hotel to discuss your specific complaints. The Hotel...More

Reviewed 8 August 2017 via mobile

We tried the Lasagne which was reasonably priced. After 15 mins it arrived cold ! Not a difficult task to heat thoroughly surely ? This task was clearly beyond this 'chef'. It was taken away and we had to wait well over 30 minutes, when...More

Thank Chris L
Jack T, General Manager at King's Arms Restaurant, responded to this reviewResponded 1 September 2017

Many thanks for your feedback following your meal at our Hotel. We are sorry that your experience was not a good one. The Kings Arms Hotel is currently being managed by a new Team and we are working hard at raising standards in all areas....More

Reviewed 30 July 2017

A group of us locals used to drop into the bar one evening a week, but not any more. Bearing in mind that this is an hotel, you would not expect the bar attendant at the time, to be making it obvious that they wanted...More

Thank viviensheff
Jack T, General Manager at King's Arms Restaurant, responded to this reviewResponded 1 September 2017

Thank you very much for your feedback which is always very important to us. As I am sure you are aware, being local to us, the Hotel is now being managed by a new Team. The new Management Team are working hard to improve and...More

Reviewed 21 July 2017

On reception it advertised wanted Chef, Assistant Chef, Kitchen Manager. The room was dirty ,the bathroom basin had a rusty plug the shaver light did not work and the room had not been decorated in years. Need i say moreMore

Thank clarkio
Jack T, General Manager at King's Arms Restaurant, responded to this reviewResponded 1 September 2017

Many thanks for your feedback following your recent stay. The Kings Arms Hotel is now being managed by a new Team and we are working hard to raise standards in all areas, including housekeeping and maintenance of the building. The positions that were being advertised...More

Reviewed 28 June 2017

Asked to leave the breakfast room and take our breakfast to another room .. crokery thrown around making a racket right beside our table ...Shouted at because we refused to leave untill eaten our food ...Not our fault they had to get ready for a...More

Thank tinaharrold
Jack T, General Manager at King's Arms Restaurant, responded to this reviewResponded 1 September 2017

Many thanks for your feedback following your stay. I am sorry that your experience was not a good one and would like to assure you that as the Hotel is now being managed by a new Team things are very different. We have an on...More

Reviewed 16 June 2017

Went there to enjoy a family meal and was not disappointed. Food very good value on lunch menu and nicely cooked. Good space and very pleasant facilities. Staff very helpful

Thank robinwN5718AY
Reviewed 27 May 2017 via mobile

Miserable, rude and unapologetic staff, poor customer service, long queues at the bar, not enough staff on service EVER - should I go on? By far the worst place in westerham to have a drink or eat and yet it has so much potential to...More

Thank hallio
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Kids, Child-friendly, Groups, Bar Scene
Location and Contact Information
  • Address: Market Square, Westerham TN16 1AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Sevenoaks District  >  Westerham
  • Phone Number: +44 1959 562990
  • E-mail
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