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Shula's 347 Grill - Roanoke

2801 Hershberger Rd NW, Roanoke, VA 24017-1941
+1 540-366-5220
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Overview
  • Excellent42%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible8%
Travellers talk about
“steak” (74 reviews)
“creme brulee” (5 reviews)
Closed
All hours
CUISINES
American, Steakhouse, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2801 Hershberger Rd NW, Roanoke, VA 24017-1941
All Details
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Reviews (262)
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1 - 10 of 259 reviews

Reviewed 1 week ago

I found the service, and food to be top notch. WE had a group of 8 and we got our food on time, what we ordered and enjoyed about 8 appetizers. Nice clean and relaxing an top quality.More

Thank Chuck W
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 1 week ago

Thank you so much for taking the time to provide us with an excellent rating, and kind words regarding your experience at Shula's. We are very pleased to know that you and your party were able to enjoy a wonderful evening with us. Feel free...More

Reviewed 2 weeks ago via mobile

We were seated fairly quickly, service was nice, and the food came out quick. However, our Brussels came out cold and undercooked, which was a let down. Everything else was okay I would say. I think the price point should be lowered a bit.More

Thank Amber L
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to provide us with feedback regarding your experience. We apologize about the temperature of your side item, that is not our standard whatsoever and it has been addressed with our entire staff to ensure it will not happen again....More

Reviewed 2 weeks ago

This is on the property at the Sheraton in Roanoke and the service and food are excellent. Bar has a good vibe also.

Thank Dmousa
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 2 weeks ago

Thanks so much for your excellent rating and kind words! We greatly appreciate your feedback and we hope to serve you again soon!

Reviewed 2 weeks ago via mobile

The meal was very good and the waiter was really friendly. The risotto was a little over cooked but the seared scallops were done perfectly. We didn't care for the calamari fries though, we'd prefer the real thing. The price was reasonable for dinner for...More

Thank bstuck
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to provide us with feedback regarding your experience. We greatly apologize about the overcooked Risotto, as that is not our standard. We have addressed this with our entire team to ensure proper cooking time will be properly maintained in...More

Reviewed 2 weeks ago via mobile

The meal was the crown point of our weekend. Food was outstanding, server was knowable and very pleasant. Atmosphere was nice.

Thank Bill S
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind words and excellent rating! We strive for perfection with our guests and we are more than pleased to know you enjoyed your experience with us! Looking forward to serving you again.

Reviewed 3 weeks ago via mobile

Our visit started a little slow. We were seated but waited about 10 minutes with no one coming by the table. The manager came over and took our drink order and from there the visit was great. Our waiter Devin was very pleasant and attentive...More

Thank Lynn B
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 3 weeks ago

Lynn, Thank you so very much for your kind words and wonderful rating. We are very pleased to know you received a great experience from our waiter and manager on duty. We greatly apologize for your wait as that is not to our standard whatsoever....More

Reviewed 4 weeks ago via mobile

Waiter was friendly and helpful. But forgot salad we ordered and food slow to come out of kitchen even we were the only ones there. Burgers ok. The French onion one was pretty salty. My son liked the fries with blue cheese.More

Thank kkr67
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write a review regarding your experience with us. I greatly apologize for the experience you received while dining with us. I would greatly appreciate if you and your family would give us another opportunity to better serve you,...More

Reviewed 15 September 2017 via mobile

I've gone to Shula's for dates, business meetings, gathering with friends and New Year's Eve parties. I've hung at the bar, dined around the restaurant, and reserved one of two private rooms. Each time the experience has been satisfying. Staff has always been friendly and...More

Thank beachNbuff
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 16 September 2017

Thank you so much for taking the time to write such a pleasant review for Shula's 347 Grill. We strive for perfection. We are ecstatic to know that we have successfully provided you time and time again with a real Shula's experience! We greatly appreciate...More

Reviewed 4 September 2017 via mobile

My mother and I ordered filets and they were cooked perfectly and were so tender. The entire meal was one of the best meals I've eaten in a very long time. Our server was Devin and he did a great job!! He was so pleasant...More

Thank Misty G
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 7 September 2017

Thank you so much for your kind words, and excellent rating! We strive for perfection here at Shula's 347 Grill Roanoke and we are very pleased to know you received a wonderful experience. We are looking forward to serving you again, many thanks!

Reviewed 28 August 2017

Starting with the positives, the risotto and asparagus were tasty and my server was friendly, but it really wasn't enough to make me want to ever go back to this restaurant. I love peppercorn sauce and was going to order filet medallions, but upon recommendation...More

Thank CobbCoGA
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 7 September 2017

Thank you for providing us with feedback regarding your experience. I greatly apologize for the inconvenience. We use feedback like this to ensure that it is something that repeats itself. Moving forward, we have addressed this issue with our entire team and we would greatly...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11 - US$50
Cuisine
Meals
Dinner, Lunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Bar Scene, Business meetings, Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
    (Ordway & Frontage)
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: +1 540-366-5220
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