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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Bar, Mexican, Pub
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1025 Richmond Ave, Staunton, VA 24401-4905
+1 540-887-0082
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
2 reviews
2 of 5 bubbles Reviewed 1 week ago via mobile

We had a very nice and pleasant waitress. However, my potato soup had a black hair in it. When I brought it to my server's attention-- she said she was sorry and offered to bring a different kind if I wanted. No! I don't. No manager visit, apology, or discount on my meal. Not impressed.

Helpful?
Thank Travelgirl3317
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for this review and we’re very sorry to hear about this experience. Our Area Director is aware of this, and working with restaurant management on a resolution. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description... More 

Level Contributor
48 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We really love Chili's. The food is typically good at the Staunton Chili's and this evening was no different. We had six people and no one was disappointed. The service was allow but gave us time to visit. Table was a little tight for six people.

Helpful?
Thank Darrin H
Waynesboro, Virginia
Level Contributor
168 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Have not been to Chili's for sometime went with another couple. Were seated right away and server took drink orders in a timely manner. Returned with drinks and took order within acceptable time. All our dinner orders were good and correct. Server checked on us several times. Will return

Helpful?
Thank Va5traveler
Greenfield, Massachusetts
Level Contributor
87 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

My husband and I needed a quick bite and place to relax after a long day of travel and Chilis provided it. Helpful waitstaff. The bathroom was clean as was the dining area but you could see into kitchen which was overall just fine but a lot of food, papers etc., were on floor. I know this happens when busy... More 

Helpful?
Thank sandyl1234
Level Contributor
189 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed 25 November 2016

Located near Interstate 81 in Staunton. Friendly welcomming at the table and at the reception desk. Nice ambiance. Good service with very little waiting time. Food was good with large portions. Very reasonnable prices for the quality.

Helpful?
Thank Michel B
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you so much for taking the time to send us this feedback. We love hearing about the great service and meal you received at our Stauton Chili's. We will share this feedback with the manager and look forward to your next visit. More 

Charles Town, West Virginia
Level Contributor
146 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 15 November 2016

Went here on the way down the road after being in Charlottesville. The place was crowded due to a UVA game. We waited about 15 minutes which wasn't bad. The service was good and the food came out fairly quickly for as busy as they were.

Helpful?
Thank Bonnie H
Powhatan, Virginia, United States
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 14 November 2016

While in Staunton overnight I headed to Chili"s to get dinner and watch some late college football. ii sat at the bar and was served by Kaitlin the bartender. Even though the place was packed and she was busy filling drink orders from the rest of the wait staff she got to me in a very timely manner . she... More 

Helpful?
Thank John G
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for sharing. We appreciate you taking the time to post about your visit to Chili's. We hope to see you again soon! More 

Fishersville, Virginia
Level Contributor
131 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 13 November 2016 via mobile

We go every Thursday food is great and Nate is the best... he knows our order and always keeps us entertained. Chicken wings and Santa Fe chicken salad

Helpful?
Thank Thomas A
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thomas, thank you for sharing. We appreciate you taking the time to provide positive feedback. Come back and see us! More 

Level Contributor
48 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 October 2016 via mobile

We had lunch this past weekend at about 1pm on Sunday. The food was the typically great taste as usual. The only issue with our visit was service. This is not a reflection on the waitress. Our waitress was great. We sat for only about 20 minutes. The problem was half of the restaurant was empty. I think maybe they... More 

Helpful?
Thank Darrin H
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Hi Darrin, we're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Roanoke, Virginia
Level Contributor
66 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 11 October 2016

The food was tasty but when I asked for hot sauce, for my Mexican food, I was told they only have Tabasco. The server was polite but service was a bit spotty and she wasn't very attentive. Considering that there weren't many people there we had to wait a long time for our food.

Helpful?
Thank Heather K
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Heather, we're sorry to hear about your recent experience at Chili's. Please reach out to us at http://chil.is/TAFeedback so we can get in touch. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Southwestern, Bar, Mexican, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Bar Scene, Kids, Child-friendly, Groups, Cheap Eats
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1025 Richmond Ave, Staunton, VA 24401-4905
  • Location: United States  >  Virginia (VA)  >  Staunton
  • Phone Number: +1 540-887-0082

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?