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Red Lobster

Certificate of Excellence
$$ - $$$
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101 Cross Terrace Blvd, Charleston, WV 25309-9461
+1 304-746-0744
Website
Today
11:00 - 22:00
Closed now
See all hours
Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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54 Reviews from our TripAdvisor Community

Traveller rating
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Showing 53: English reviews
Level Contributor
33 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

My friend and I had a wonderful dinner here. The food was great, and I especially love their lobster bisque. My friend had never had it before, so it was a real treat for her. We both ordered some to take home. The service was excellent as well.

Helpful?
Thank April W
Huntington, West Virginia
Level Contributor
40 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 December 2016 via mobile

My husband and I ate here after participating in a Christmas vendor show. Our food arrived hot, cheddar biscuits were plenty, and our mixed drinks were huge and very good. Would eat there again!

Helpful?
Thank CassieMace
Level Contributor
318 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 15 December 2016 via mobile

The food was cold. Even the crab legs were served cold. The server was great. He was attentive and kept our sodas refilled and returned promptly with anything we asked for. I think the problem must be in the kitchen? Doubt I'll eat at this franchise again.

Helpful?
Thank Linsey H
Charlotte, North Carolina
Level Contributor
86 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 4 October 2016 via mobile

Our group consisted of four adults and the restaurant was very busy. Each of us ordered a different seafood meal. Service was prompt, however; one person received a meal that she had not ordered. Our waiter apologized and returned her meal to the kitchen. About five minutes later, he brought her the correct Meal and apologized again. Shortly there after... More 

Helpful?
Thank FRED B
Charleston, West Virginia
Level Contributor
484 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 292 helpful votes
5 of 5 bubbles Reviewed 2 October 2016

They have a new cook who is amazing. Unfortunately it is hit or miss experience but when he is there it is wonderful experience. We always sit at the bar so that service is expedient, high quality and devoid of ill mannered children. The service at the bar is always excellent as is the staff. We enjoy the shrimp fest... More 

Helpful?
Thank AirForceTraveler
Lewisburg, West Virginia
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 August 2016

Recently stopped here for an early dinner while on a shopping spree in Charleston with my wife. I had the meal featuring Crab Cakes and Salmon w/Crab Oscar - very good! My wife had the Coconut Shrimp dinner which she has every time we stop here - she obviously likes that dish. She had a baked potato and I had... More 

Helpful?
Thank John P
Level Contributor
25 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 August 2016 via mobile

While I love seafood, West Virginia is not on the coast so finding a really great seafood restaurant like you get at the beach is impossible. Red Lobster is a chain, but their food is well prepared, servings of a good size, and they offer a nice variety of dishes. We at there this afternoon, about 4pm, and although the... More 

Helpful?
Thank Beth H
Charleston, West Virginia
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 7 July 2016

The food was very, very good. Of course Nathan our waiter was very instrumental in making our occasion at Red Lobster most enjoyable. We give him all the credit. Go there and ask for Nathan, you will not be sorry.

Helpful?
Thank 082mercer
ANDERSON
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 25 May 2016

Unbelievable how bad the service was ! The Shrimp was over cooked, the Scallops were over cooked and the Salmon was over cooked. Add to that the waiter was more interested in the nba game that was on. Not sure why I went back to Red Lobster, but will not happen again.

Helpful?
Thank JAROLD L
Houston, Texas
Level Contributor
56 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 18 April 2016 via mobile

I enjoy Red Lobster, don't get me wrong. It's usually above average than most chains with the ambiance and professionalism in service. But the food is just simply average and mainstream across the board at almost all locations. It's always very expensive and the seafood is always frozen beforehand. The cheese biscuits have always been high on my list. I... More 

Helpful?
Thank EatOutAllDay

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Seafood
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 101 Cross Terrace Blvd, Charleston, WV 25309-9461
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-746-0744

Questions & Answers

Questions? Get answers from Red Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?