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The Chop House - Charleston

1003 Charleston Town Ctr, Charleston, WV 25389-0004
+1 888-456-3463
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Overview
  • Excellent57%
  • Very good23%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“steak” (48 reviews)
“crab lobster” (3 reviews)
Closed Now
Hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1003 Charleston Town Ctr, Charleston, WV 25389-0004
All Details
Write a ReviewReviews (157)
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1 - 10 of 157 reviews

Reviewed 1 week ago via mobile

The Chop House is a top rated steak house. But, it has the prices to go with that. However, if you go to the bar during happy hour (5-7pm), you can find some great specials. I made a nice dinner out of a salad and...More

Thank 8alanz
Reviewed 2 weeks ago

We were all from out of town and took a chance. What a wonderful surprise!! Because we were a large party, 19 of us, we got a room to ourselves. We had 2 servers, Cheryl H and a young man (whose name I forgot and...More

Thank mommomb
Reviewed 5 March 2018 via mobile

Met friends at The Chop House. Excellent meals from chicken to steaks. All meals were prepared as requested. Meals are large and honestly we could have split an entree. Even the garden salad is large.

Thank Vicullman
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 3 weeks ago

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 6 February 2018

My wife is not prone to hyperbole, and she said her filet was the best steak she'd ever eaten, which is saying something given the we lived near Kansas City for 16 years and she could eat great steaks there any time. But she said...More

Thank DeWitt65101
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 17 February 2018

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 3 February 2018 via mobile

I went there this evening. Food and service was great. The only reason why I wouldn’t give them an excellent review is because as I was eating I observed a server setting up a table. He dropped a spoon on the ground and placed it...More

Thank ashley i
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 17 February 2018

Hello, Thank you for the feedback. I am disappointed to hear about your experience at The Chop House. I have forwarded your review to our General Manager, James Harmon, and we would really like to speak with you personally. If possible, please contact James at...More

Reviewed 28 January 2018 via mobile

Reservation made for 20 of us on a Friday night in a room with a $1800 min order. No problem! We get there and hear the specials place our appetizer orders and get drinks. Place our entree order and about 10 mins later are approached...More

Thank Scott K
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 17 February 2018

Hello, Thank you for the good review. I’m happy to hear that you enjoyed your overall dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 26 January 2018 via mobile

The food and service were excellent! This was a return visit because we liked it that well. We had steak so tender you could cut it with a fork! The cream brûlée was heavenly.

Thank Linda S
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 17 February 2018

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 10 January 2018

We don't have a Ruth-Chris in Charleston, but the Chop House will do. A truly awesome, high-end steak house, with superb service to match. Just order a steak.....any steak. Nuff said!

1  Thank Alan F
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 12 January 2018

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 26 December 2017

Service took a while and was a bit rude with us from the start. Must have been a bad evening for staff. food was very overpriced and not well presented. We will never go back.More

Thank Luxurybroker7
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 29 December 2017

Hello, Thank you for the feedback. I am disappointed to hear about your poor experience at The Chop House. I have forwarded your review to our General Manager, Larry Riddle, and we would really like to speak with you personally. If possible, please contact Larry...More

Reviewed 3 November 2017 via mobile

My husband was in the mood for a good steak and he was well satisfied with his New York Strip. The atmosphere is dark and very steak house like. The restaurant was relatively busy and I was one of only 2 women dining! Definitely a...More

Thank BKSNtravel
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 29 November 2017

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

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Ask a question
Questions & Answers
Tabasco62
22 April 2016|
AnswerShow all 2 answers
Response from cbprof | Reviewed this property |
Hello- As I recall, there was reasonable but not extensive wine list available. I was happy with one of the dozen or so white wines offered to begin dinner and did not need to look for more offerings. I do not know if they... More
0
Votes
carolanddavid_12
28 May 2015|
AnswerShow all 2 answers
Response from theburtons2015 | Reviewed this property |
The restaurant is at street level at the end of a mall. It is entirely on one floor. I am not sure about handicap access restrooms.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$80
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Valet Parking
Dining Style
Fine Dining
Good for
Romantic, Business meetings, Special Occasion Dining, Groups
Open Hours
Sunday
5:00 PM - 9:00 PM
Monday
5:00 PM - 10:00 PM
Tuesday
5:00 PM - 10:00 PM
Wednesday
5:00 PM - 10:00 PM
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 11:00 PM
Saturday
5:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1003 Charleston Town Ctr, Charleston, WV 25389-0004
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 888-456-3463
Description
Lovers of life's finer pleasures make The Chop House in Charleston Town Center a frequent destination. It is a dining experience of exceptional refinement & refreshment. Offering the stars of the American chop house tradition, USDA Prime Beef, classic Veal Chop, Roasted Rack of Venison, luscious Colorado Rib Lamb Chop, , Fresh Lobster, Ports, Cognac, Single Malt Scotch, Fine Hand Rolled Cigars & more, all served with distinctive style in a strong, luxurious setting of comfortable leather & beautiful wood. click here for special events and promotions information http://msventures.com/thechophouse_web/pages/chop_char.html
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