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Mequon Rd, Germantown, WI 53022
+1 262-253-4710
Today
11:00 - 23:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Level Contributor
12 reviews
12 restaurant reviews
Reviewed 11 March 2017 via mobile

We live nearby so it's handy to stop at this Mc Donalds but 9 out of 10 times I regret it. Whether it's them getting the orders wrong or forgetting to put something in , it is aggravating. The line is usually long and then I've gotten up behind the customer who is picking up their order just to see... More 

Helpful?
Thank Sue R
Level Contributor
4 reviews
Reviewed 19 February 2016 via mobile

This place is nasty. All of the employees are rude, sloppy and don't have good food safety or food handling skills. Plus 9 out of 10 times order is messed up. This is one of the worst McDonalds I've ever been to.

Helpful?
Thank Jason C
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 13 November 2015

This McDonald's location has the poorest customer service ever. We only go here because it is close. Orders are messed up 70% of the time or more. Receipts are not given. No compensation for bringing back improper orders. Coupons are very difficult to use. Management employees are rude. Regular employees are usually disinterested or incompetent. In my opinion , this... More 

Helpful?
Thank Lawrence K
Sun Prairie, Wisconsin
Level Contributor
320 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
Reviewed 6 October 2015

We had to kill time for our grand child to get out of school and stopped for a drink and cookies. An hour later we were back with our grand child and the other grand parents. After lunch our grand child played for an hour on the tall vertical playground equipment. Unlike so many of the McDonald's playground equipment, this... More 

Helpful?
Thank Delmar M
Andover, Minnesota
Level Contributor
108 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 20 March 2015

Waited forever then got cold fries and a burnt bun. How do you burn the freaking bun at McDonald's. This place has some serious issues. The only bright spot was I got fresh fries after I told the manager they were just plain nasty

Helpful?
Thank davmach1
Germantown, Wisconsin
Level Contributor
91 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 2 March 2015

Everyone can relate to McDonalds, the food, what you like and don't like. This Germantown McDonalds drive thru is like a well oiled machine. They were so fast, I was holding THEM up as they handed off my order. Keep up the great work.

Helpful?
Thank Jean M
Colgate, Wisconsin
Level Contributor
55 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 4 June 2013

This McDonalds just seems run down and needs a face lift or? Service was fine but also lakluster. They won't give you your cup to fill until your whole order is ready which is really odd.

Helpful?
Thank LauriePoll
Pecatonica, IL
Level Contributor
91 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 13 August 2012

We ordered 4 breakfast meals at the drive-thru. Had to pull in a spot which I figured we would have to do. The hash browns all stuck to their wrappers and the sandwiches were sub-par. We had to wait in the special parking to get our meals. Of course, they tell you it will be just a minute but it... More 

Helpful?
Thank PamelaSueB
Chicago, Illinois
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 31 March 2012

This place screams for a makeover. Better yet, tear it down and rebuild a new one. Old and outdated, why 2 lanes for drive thru; the reason escapes me.

Helpful?
Thank SouthernStyleupnorth
Milwaukee, Wisconsin
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 31 October 2011

Every time I get the fish from this location it is as though they skimp - it is only a dab of tartar sauce. I asked for some extra and they wanted 25 cents more. At other McDonald's such as Menomonee Falls, Glendale, Mequon or Fox Point it is a not a problem.

Helpful?
Thank KathyB29

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    1.5 of 5 bubbles
Cuisine
Fast food
Meals
Dinner
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: Mequon Rd, Germantown, WI 53022
  • Location: United States  >  Wisconsin (WI)  >  Germantown
  • Phone Number: +1 262-253-4710

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?