This restaurant is the worst. When we got there it was practically empty. Yet they kept us waiting for 15 minutes before seating us. Our waitress had a poor attitude and didn't bring us our bread until after the soup order arrived. My steak was...supposed to be medium rare, but it was so rare I couldn't eat it and sent it back. My friend, who ordered the fillet Oscar, got his fillet with no crab meat. He complained about the preparation to the waitress who asked him if he wanted a new fillet with crab meat, but he said he was very hungry and would eat it as is. I did not ask for another steak. I just eat my side of lobster mac and cheese. During the meal the manager came over and asked if everything was ok. We told her about the problems. She said, "I'm so sorry. I'll talk to your waitress and find out what happened." We did not see the manager again. I later found out her first name is Statia. When we got the bill, not only had they still charged us for my steak and for a fillet oscar, but they charged us for an extra side of truffle fries. When we told a different waitress that we wanted to see the manager. She said she would get her. That waitress came back 5 minutes later and said the manager had left for a family emergency. We asked to see another manager and we were told there was no other manager. So, we asked to see our waitress. She came back to our table, still with a bad attitude. We argued over the bill for another two minutes. She took the bill and said she would figure it out again. When she came back my friend's fillet was adjusted and my steak was removed, but the truffle fries still remained. We waived her back and told her the truffle fries were still on the bill. She said we ordered them, we did not. However, we had tickets to a concert and had to leave. We paid the bill with the truffles fries on it, but left no tip. When I got home from the concert I noticed I had a parking ticket on my windshield. I thought, that's strange, at the concert we parked in the parking structure. Upon reading the ticket I discovered we got the ticket while eating at the Capital Grill. Here is the cherry on top, when I got home I looked at my VISA statement and discovered I had been double charged for the Valet parking. The next day I went into the restaurant to complain, hopefully to a new manager. Unfortunately it was Statia. In short, she refused to reimburse us for the truffle fries, saying, "You eat it. So you gotta pay for it." With regard to the parking ticket and my being double charged for valet parking, she handed the ticket to the girl at the reservation counter and said, "tell him we contract the valet parking with an outside company. Give him there phone number. He has to deal with them." She then walked away. This was the worst restaurant experience of my life. I have never been treated so disrespectfully in my life. T.L.More