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Kai Sushi Bistro - The Ritz-Carlton, Kapalua

1 Ritz Carlton Dr, Lahaina, Maui, HI 96761-9067
+1 808-665-7089
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Overview
  • Excellent44%
  • Very good32%
  • Average18%
  • Poor4%
  • Terrible2%
Travellers talk about
“sushi” (110 reviews)
“yellowtail” (2 reviews)
“salmon” (6 reviews)
Closed
All hours
CUISINES
Japanese, Seafood, Sushi, Asian
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Ritz Carlton Dr, Lahaina, Maui, HI 96761-9067
All Details
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Reviews (183)
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1 - 10 of 177 reviews

Reviewed 5 days ago

As of August 18, 2017 Kai Sushi has closed down. Will reopen as a different restaurant. Sad, this was one of our favorite Maui restaurants (we live here most of the year). Far less crowded than Sansei with better service.

Thank MiketoMaui
Reviewed 4 weeks ago via mobile

Sushi was excellent but service and ambience was just OK. I expect more from the Ritz Carlton and the prices charged.More

Thank Jvressa
The Ritz Carlto... K, Manager at Kai Sushi Bistro - The Ritz-Carlton, Kapalua, responded to this reviewResponded 3 weeks ago

Aloha Jvressa, Mahalo for choosing to dine with us at Kai Sushi and taking the time to share your feedback. While I was delighted to read that you enjoyed the sushi, I was disappointed to see that you were not wow by the service or...More

Reviewed 7 July 2017

Sadly, the new ownership and Ritz Carlton management has decided to close what is arguably the best traditional, most elegant sushi restaurant on Maui. It is difficult to comprehend why anyone would consider replacing this iconic dining spot with a "Grab & Go" type of...More

Thank Scott K
Reviewed 22 June 2017 via mobile

If you are not staying at the Ritz park on self parking and have your parking validated by your server before you leave. Of course the Ritz is lovely so come early and have a drink in the bar. The night we were there they...More

Thank Nicole0611
Reviewed 15 June 2017 via mobile

Opens only from monday - thursday and you have to make a reservation before at the concierge. The prices are high but the sushi is really on a top level. If you're a Sushi gourmet it's worth to go

Thank Martin B
Reviewed 11 June 2017

The only thing that was great was the black cod starter. Our waitress was very polite but could not make any recommendations, and menu does not make any sense. If you are ordering sushi than yes, two pieces is a perfect serving size but if...More

Thank BeeLittle
The Ritz Carlto... K, Manager at Kai Sushi Bistro - The Ritz-Carlton, Kapalua, responded to this reviewResponded 12 June 2017

Aloha BeeLittle, Mahalo for dining with us at Kai Sushi and sharing your review. I’m sorry to hear that your overall experience did not exceed your expectations. As a valued guest, we appreciate your feedback on the menu and service. I will be sure to...More

Reviewed 26 April 2017

Nice selection of sushi on the menu here. We are at the bar and it was a bit tight but the hostess said we'd be waiting 2 hours otherwise.

Thank Ann M
Reviewed 18 April 2017

We sat at the sushi bar and ordered specialty sushi rolls and we even asked the sushi chef to create a unique roll, which he did!!! Had a bottle of wine and all was reasonably priced! Service was excellent

Thank LBKbeachnut
Reviewed 1 April 2017 via mobile

Such a great experience! Dined here with dear friends celebrating a birthday, along with my wife for our 27th Anniversary. Incredible quality, setting and service. It was pricey but it is at the Ritz on Maui. Shitake & Pepper appetizer was a hit with all...More

Thank Danny C
Reviewed 26 March 2017 via mobile

I hope this restaurant to get a view of the hotel as well as the best rated sushi restaurant on Maui. Because I want to see the hotel in their life, and walk around and see all the melodies, I scheduled our dinner at 5:30...More

Thank Bruce C
Nearby
Nearby Restaurants
Merriman's
2,681 reviews
1.41 km away
Sansei Seafood Restaurant & Sushi Bar
1,750 reviews
.34 km away
Plantation House Restaurant
1,220 reviews
1.55 km away
Burger Shack
105 reviews
.39 km away
Nearby Attractions
Kapalua Beach
895 reviews
1.32 km away
D.T. Fleming Beach Park
548 reviews
.51 km away
Dragon's Teeth
282 reviews
.57 km away
Kapalua Plantation Course
386 reviews
1.58 km away
Ask a question
Questions & Answers
900jerry398
7 July 2017|
AnswerShow all 3 answers
Response from Argyle41 | Reviewed this property |
Also unable to answer the question. It's a high end place so I guess that there will be a fee. You may also like to try Sansei which is a 5 minute walk across the car park. Reservations essential although you can often get... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$50
Meals
Dinner
Restaurant features
Takeout, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available, Wheelchair Accessible
Dining Style
Casual Dining
Good for
Business meetings, Romantic
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 21:00
Thursday
17:00 - 21:00
Friday
17:00 - 21:00
Saturday
17:00 - 21:00
Location and Contact Information
  • Address: 1 Ritz Carlton Dr, Lahaina, Maui, HI 96761-9067
    (Office Road)
  • Location: United States  >  Hawaii (HI)  >  Maui  >  Lahaina
  • Phone Number: +1 808-665-7089
  • E-mail
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