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Pizza Hut

$$ - $$$
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1201 S Canal St, Carlsbad, NM 88220-6507
+1 575-887-1922
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37 Reviews from our TripAdvisor Community

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Showing 36: English reviews
2 reviews
Reviewed 9 April 2017 via mobile

Waited 40 minutes to get a wrong order, 40 more for the right one. Asked for another drink three times before walking up to the counter to ask someone else, wherein my waitress began to pretend she couldn't speak English...

Helpful?
Thank mariqii
Oklahoma City, Oklahoma
Level Contributor
81 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 20 March 2017 via mobile

At the end of a very long day of hiking we're we really tired and hungry. Thought pizza bar would serve everyone's tastes and fill us up. Awful service, slow and everyone acted like they would rather be at a tax audit than be working. Plenty of staff, yet service was incredibly slow on drinks, refills, and getting us our... More 

Helpful?
Thank Okiemom61777
Fort Worth, Texas
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 March 2017

Typical Pizza Hut experience. Checked them out on Google Maps and reviews were all over the place. Nothing unusual but service was good, staff friendly, food hot and just as we ordered. Would dine there again.

Helpful?
Thank Janet B
Avon, Ohio
Level Contributor
1,275 reviews
313 restaurant reviews
common_n_restaurant_reviews_1bd8 2,586 helpful votes
Reviewed 4 December 2016

Staying in a hotel over Easter while visiting Carlsbad Caverns, we discovered that Pizza Hut was about the only place open where we could get something to eat. Using the mobile app, I ordered pizza, dinks and garlic bread and entered the time I want to pick it up. Arriving a couple minutes before the pick-up time, the food was... More 

Helpful?
Thank Steve1362
Level Contributor
49 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 26 November 2016 via mobile

Carlsbad Pizza Hut is the worst place you can walk in to. No matter what they can not get an order straight. Their service is so slow, waitress don't care about any type of service the cooks don't know how to read an order to. Honestly don't waste your time go down road eat at Pizza inn. Managers they are... More 

Helpful?
Thank fire860
Level Contributor
57 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 20 September 2016 via mobile

No matter how many times I wish Pizza Hut would improve their Pizzas it just never happens. The supreme pizza is lacking ingredients and anything to leave you feeling good after eating. Previous reviews mention rude and uncaring staff. I would agree. Not customer friendly. It's kinda like you get what we give you so you better deal with it.... More 

Helpful?
Thank Roy and Heidi D
derwood, md
Level Contributor
155 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
Reviewed 17 September 2016

We bought a take out pizza and when we asked for plates, salt, etc., the girl at the counter just said no, not I am sorry but we do not provide that, just no. How do you run a business by not providing such necessities? Also, train you staff in common courtesy.....

Helpful?
1 Thank trishDerwood
Lubbock, Texas
Level Contributor
49 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 19 March 2016 via mobile

This location has so much potential, but on a semi-busy night, avoid this restaurant as you will get next to no service. On my only visit, I noticed two families skip out on their tickets as the process to pay was way to slow. One register for in-dining and those picking up, not to mention if you walk in and... More 

Helpful?
1 Thank TravlingTexan
Carlsbad, New Mexico
Level Contributor
24 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 18 March 2016

What can I say about Pizza Hut it is the best. The best experience was that the waitress was friendly and cheerful. Service was great.

Helpful?
Thank Rosie S
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 March 2016

We generally look for a good restaurant for dinner when traveling but one of us was not feeling well so we decided to do take out. The pizza was decent, about what you might expect, and seemed a bit on the expensive side (the $8 medium build-your-own came to $16 with toppings and tax). Placed the order and was told... More 

Helpful?
1 Thank Buzz B

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Pizza
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Waitstaff
Location and Contact Information
  • Address: 1201 S Canal St, Carlsbad, NM 88220-6507
  • Location: United States  >  New Mexico (NM)  >  Carlsbad
  • Phone Number: +1 575-887-1922

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?