TLDR; Spend your money somewhere else, the service is terrible, the food is subpar and the environment is too crowded to actually enjoy.
This place is purely focused on handling as many people as possible as quickly as possible. Enjoy one of the many other,...way friendlier places, NY has to offer.
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We have never had such a terrible experience in any restaurant as we had here. We came to the rooftop to celebrate the 40th anniversary of my parents in-law.
The man in charge of security downstairs couldn't have been more rude and impatient, being openly annoyed when you don't have your identification papers ready to present to him the minute you walk up.
We had a prefixed dinner and the minute we sat down we already were presented with our salad - consisting of only salad, croutons and some cheese.
By the time you order and receive your drinks you're already ready for your main course.
2 of our 4 steaks were overdone. We ordered medium and the steaks we received would make sufficient shoe beds. Initially the waiter said that 'this is how they cook their medium steaks' - which deserves a comedy show on its own. After receiving two new steaks, again one steak was subpar.
The waiter asked us if everything was okay and we voiced our discontent. By that time our two other eaters were almost done and we didn't want to wait again as otherwise we would have one person eating by themselves.
Our waiter said he did all he could and he was sorry, but he didn't offer us anything to compensate, e.g. discount on the bill, complementary drinks or anything (he never asked us anytime if we wanted any more drinks after the first time).
By that time we've had enough and decided to not wait for the dessert and asked the bill.
Our waiter also made a remark about the tip being too low - which in hindsight is hysterical but at that time rubbed completely the wrong way.
Btw: our neigbours were celebrating an anniversary as well and ordered a $125 cake. The staff came and sang a 'happy birthday song'. It's clear the staff doesn't pay any attention to their guests.
They also left after eating 2 bites as clearly the cake didn't live up to the (expensive) expectations.More