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Shake Shack

Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
+1 212-889-6600
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  • Excellent58%
  • Very good31%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“burger” (1,460 reviews)
“fries” (593 reviews)
Open Now
07:30 - 22:30All hours
American, Fast food
$$ - $$$
Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
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Reviews (6,220)
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1 - 10 of 6,220 reviews

Reviewed yesterday via mobile

Bad, bad, bad. I do not understand the praises of this place. Bad service, bad burger, bad value for money. One of the worst

Thank yad1104
Reviewed 3 days ago via mobile

Visited here for the first time with my daughter and my girlfriend (the only native New Yorker) and my daughter and I loved it. We accidentally order a burger with mushrooms only (no meat) and enjoyed it so much that by the time we got...More

Thank Russ L
Reviewed 4 days ago

We ordered two Shake burgers and chees fries and enjooyed them sitting at one of the many little tables next to the Shack. Could have been the rush they were in, the queue was pretty long and many hungry mouths to fill, but I have...More

Thank MikSarSus
Reviewed 5 days ago

It was the first time we went there and we really enjoyed. The burgers are soooo tasty, you can not miss the french fries,the prices are so regular and if you have a shinny day you can sit on the park (there are tables and...More

Thank Anna R
Reviewed 1 week ago via mobile

This one is in Madison Square Park and is outside dining ... the burgers are delish and so if the chicken, oh and who could hate on the shakes. One if he best burgers I've ever tasted. The white whine was ehh. The lines are...More

Thank EddieMartini
Reviewed 1 week ago via mobile

Really good and fresh bacon cheese burger. The cinnamon shake was DELISH. I visited the one in Grand Central and one near Broadway. Way better experience eating inside the one near Broad.The train station eating area stinks, arguing New Yorkers all over the place and...More

Thank Reliable P
Reviewed 1 week ago

I was just visiting NYC, I'm from the south, and I've had my share of burgers before as anyone who knows me will tell you, but these burgers are another level entirely. I actually went back to the one in Times Square a few days...More

Thank Brent788
Reviewed 1 week ago via mobile

If you are visiting ny, you must try this one! Please! It is my fave fast food chain. Best burger and the fries are sooo good :)

Thank Natasha C
Reviewed 1 week ago via mobile

The kids wanted one more burger before leaving town the burgers were excellent. I tried the portobello mushroom burger and it was also delicious. The shakes were tasty the downfall is not enough places to sit and it's pricey for being like a fast food...More

Thank Nicole B
Reviewed 1 week ago

I ate at Shake Shack a few times with my family when we were on a week long visit to NY. Since I don't eat meat, I had the veg burger which was very tasty. That being said, I can't deny how delicious the milkshakes...More

Thank Remy R
Flatiron District
Offering many of city’s best restaurants and shops set
amid classic New York architecture, the Flatiron
District is no longer under the tourist radar. At 23rd
Street is the famous triangular Flatiron Building,
which makes a good picture no matter what angle you
photograph it from. Be sure to look up at the elegant
architecture as you stroll the streets- much of this
neighborhood is part of a historic district that was
Nearby Restaurants
Eleven Madison Park
2,014 reviews
.06 km away
The Clocktower
224 reviews
.06 km away
210 reviews
.12 km away
Nearby Attractions
Flatiron Building
2,522 reviews
.10 km away
Madison Square Park
456 reviews
.08 km away
National Museum of Mathematics
248 reviews
.19 km away
Chelsea Flea Market
83 reviews
.18 km away
Questions & AnswersAsk a question
Any gluten free options??
18 August 2015|
Response from ShakeShackOfficial | Property representative |
Hi there! Thanks so much for reaching out to us.  We'll gladly accommodate a gluten-free diet at each Shake Shack upon request.  Just ask our staff for assistance and they'll be happy to help. Here are some suggestions for... More
Do the rooms have a microwave?
21 January 2015|
Answer Show all 3 answers
Response from Cris T | Reviewed this property |
I think you've asked the question in the wrong board... Shake Shack is an open air restaurant, no room and no microwaves.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$20
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Seating
Good for
Local cuisine, Child-friendly, Kids
Open Hours
08:30 - 22:30
07:30 - 22:30
07:30 - 22:30
07:30 - 22:30
07:30 - 22:30
07:30 - 22:30
08:30 - 22:30
Location and Contact Information
  • Address: Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
  • Location: United States  >  New York (NY)  >  New York City>  > Flatiron District
  • Neighbourhood: Flatiron District
  • Phone Number: +1 212-889-6600
  • E-mail
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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