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Hard Rock Cafe

1113 Market St # 31, Philadelphia, PA 19107-2980
+1 215-238-1000
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Overview
  • Excellent26%
  • Very good40%
  • Average23%
  • Poor8%
  • Terrible3%
Travellers talk about
“burgers” (42 reviews)
“cobb salad” (8 reviews)
“fries” (15 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1113 Market St # 31, Philadelphia, PA 19107-2980
All Details
Write a ReviewReviews (705)
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1 - 10 of 560 reviews

Reviewed 3 weeks ago via mobile

This one is like all of the others. The HRC has ok food with some vegetarian options. I did really like the new cauliflower “wings.” I never really had a complaint at any Hard Rock and none here. The service was good and the food...More

Thank 4Happycampers72
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you for stopping by and enjoying the califlower wings. Enjoy the rest of your time in the city

Reviewed 4 weeks ago

My family and I had dinner at this place in November. My 12-year old son ordered pork ribs but he could not even eat one because it did not taste good. Moreover, it showed some crusts on the meat that were confirmed by the waitress....More

Thank VictorM46905
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Victor, Thank you for bringing this to my attention. I will address this immediately with my management team as this is not the way we handle our mistakes. I appreciate your time and patience in this matter

Reviewed 10 December 2017

Stopped in the Hard Rock cafe to watch the end of the Army Navy football game. Had beers and food. Awesome food, and customer service, especially Jill. What a wonderful personality. I recommend the Legendary burger. Best ever. i highly recommend this establishment for it's...More

Thank drill49
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 12 December 2017

Thnak you very much. I will let Jill know

Reviewed 10 December 2017 via mobile

Large High School group had dinner at after attending an event at the Philadelphia Convention Center. We were accommodated immediately and food was prepared right away. Our name was in even on the menu. Only recommendation is better dessert options.

Thank Jae W
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 10 December 2017

Thank you for your feedback and we appreciate the kind words

Reviewed 8 December 2017 via mobile

Made a reservation over lunch when I knew they’d be busy. Service was great! We had a very attentive waiter who checked back often without being annoying. Food was what I expected and was fine. We were in and out in an hour and that’s...More

Thank b_perigo
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 10 December 2017

Thank you very much

Reviewed 27 November 2017

I've visited many Hard Rock's around the country and this one is on par. Same great food, service, and decor. Very friendly staff and the establishment was super clean.

Thank Jeff B
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 28 November 2017

Thank you Jeff, my team really appreciates the great feedback

Reviewed 25 November 2017 via mobile

Good food. Good service. It was after lunch hour, but the restaurant was still packed. The facilities were clean. The music is a bit loud. They offer a separate gluten free menu as well. Definitely try the cauliflower "wings". I ordered the tangy one, but...More

Thank CrissyBelle
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 27 November 2017

Thank you very much, we really appreciate it!!!

Reviewed 19 November 2017

Dinner last night - made reservation through open table - so when we arrived; no wait; and seated at booth; philly steak sandwich and blt; strawberry basi lemonade - all delicious....our server was great -- we always visit HRC in the cities we visit -...More

Thank Kathy M
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 21 November 2017

Thank you very much Kathy! My team really appreciates the kind words

Reviewed 18 November 2017 via mobile

We ate there on a trip to Philly for a convention and received some of the best customer service from the staff I've had in quite some time, especially the manager on duty, Rob. I would go back in a heartbeat!

Thank Chelsea K
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 19 November 2017

Thank you very much!! I will let my team and Rob know

Reviewed 12 November 2017

I have been to several of these restaraunts, and must say I have been genearly happy. But not this time. It was a busy Saturday night and this place was the only one that did not have a line up. Resaraunt The entrance and interior...More

1  Thank TheTravelDoctor2000
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 13 November 2017

I am very sorry about your service and experience. This is not our standard and I will follow up with my team immediately.

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Ask a question
Questions & Answers
luritaw01
16 April 2015|
AnswerShow all 2 answers
Response from Michael C | Property representative |
Our entrees range in price from $11 for a salad or a burger all the way to $25 or $29 for steaks and ribs
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Kids, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1113 Market St # 31, Philadelphia, PA 19107-2980
  • Location: United States  >  Pennsylvania (PA)  >  Philadelphia>  > City Center East
  • Neighbourhood: City Center East
  • Phone Number: +1 215-238-1000
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