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Hard Rock Cafe

$$ - $$$
City Center East
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1113 Market St # 31, Philadelphia, PA 19107-2980
+1 215-238-1000
11:00 - 23:00
Open now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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626 Reviews from our TripAdvisor Community

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Showing 499: English reviews
New Jersey
Level Contributor
123 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 3 days ago NEW

My family and I have been to over 30 Hard Rock Cafes around the USA and Europe. The one in Philly is nice, but definitely not on the top 15 in regard to atmosphere and memorabilia. We went for dinner around 7pm on a Saturday, and waited about 15 minutes for our table. One drawback to this HRC is that... More 

Thank boughsofholly
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your feedback, I will discuss with my team More 

Grand Prairie, Texas, United States
Level Contributor
442 reviews
252 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
Reviewed 1 week ago via mobile

I love going to HRC when on vacation. I enjoyed this location. It wasn't crowded even at the lunch time rush. The staff were friendly and our food came out pretty fast. They had a cool painting of some artist on the wall that included Kurt Cobain. Overall, what you would expect from a HRC experience.

Thank Tirzah D
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your visit and your feedback. Happy you enjoyed your time in Philly More 

Wantagh, New York
Level Contributor
68 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 1 week ago

We visited on a week night and got our table immediately. The HRC is smaller Han ours in NYC but conveniently located and clean. The service was very slow and the manager apologized and discounted our bill. The burgers, fries and onion rings were all good. My wife ordered a salad and ended up taking some of it home. HRC... More 

Thank Suicune723
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your patience. I am glad my manager could take care of you and fix the situation More 

Gosforth, United Kingdom
Level Contributor
241 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 384 helpful votes
Reviewed 2 weeks ago

We called in for a mid afternoon break and it was pretty full but the service was fast, the music was great and the place was light and airy, the NYC Hard Rock is dark and miserable by comparison

1 Thank Dave T
Michael C, General Manager at Hard Rock Cafe, responded to this review

Dave Thank you very much, really appreciate the kind words More 

Ada, Michigan
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

If you've been to one Hard Rock Cafe, then you should know the experience. Music and music videos! Pretty standard menu. This was our second visit to this location. Service is great. Very accommodating. Great for kids - good coloring packets/crayons, music, nice selection on kids menu, etc. They also subsidize parking if you park in the Hilton Garden across... More 

Thank TernaryToad
Michael C, General Manager at Hard Rock Cafe, responded to this review

So happy you enjoyed your visit to our cafe. Enjoy the rest of your stay here in Philadelphia More 

Level Contributor
68 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

Staff at the Hard Rock always go out of their way to make sure you have a great time! I was here for an event, I would come back any time!

Thank MissKris555
Michael C, General Manager at Hard Rock Cafe, responded to this review

Wonderful!! Thank you very much More 

Pipe Creek, Texas
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This was just a mediocre meal. I had a child with not many other options. He ended up leaving most of his meal and I didn't finish mine either.

Thank 13bella2015
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your feedback. I will pass this info to our coporate support center to look at our selections More 

Stamford, Connecticut
Level Contributor
191 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

After taking in the local sights of the morning/early afternoon, came upon Hard Rock which is located in a former train station. Ambience is all Hard Rock - location is rather spread out. We were seated in what we were told is the "new' section. Had lunch around 2PM and had no wait time for a table. Servers were great... More 

Thank h0ylandm
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you very much. I will pass on the great feedback to my team More 

Lusby, Maryland
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Classic Hard Rock Caf'e for your occasional calorie-intensive fix of fried foods and sodium to the immortal strains of classic rock music. We had quite a wait because most of the waitstaff was off due to a snowstorm. Indifferent service at the bar left a bad first impression, but when we finally got a table our waitress was very personable... More 

Thank BillF20639
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your feedback and we appreciate your patience. Hopefully you enjoyed the rest of your stay in Philly More 

1 review
Reviewed 3 weeks ago via mobile

Ordered a strip steak medium , when I got the steak it was undercooked more of a rare. Asked them to remake it....manager comes back with the same steak and tells me the outside cooks slower cut into the middle, only now it's well done and the plate is hot....obviously microwaved. Very disappointed.... do yourself a favor and skip the... More 

Thank Brian R
Michael C, General Manager at Hard Rock Cafe, responded to this review

I apologize for the quality of your steak. I would rather cook a new one as trying to fix a temperature issue is difficult. Please ask for me the next time you are in and I will make sure your experience is perfect More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Bar, Vegetarian Friendly
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Child-friendly, Bar Scene, Kids
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1113 Market St # 31, Philadelphia, PA 19107-2980
  • Location: United States  >  Pennsylvania (PA)  >  Philadelphia>  > City Center East
  • Neighbourhood: City Center East
  • Phone Number: +1 215-238-1000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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over a year ago

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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?