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The Cheesecake Factory

Certificate of Excellence
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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
+1 904-998-9511
11:00 - 23:00
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
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648 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Level Contributor
3 reviews
4 of 5 bubbles Reviewed yesterday NEW

We waited to be seated for at least an hour however, once we were seated the food was served fast and it was great. Not to mention the temptation of purchasing cheesecake on the way out. You simply would not be able to resist it. So so Delicious!!! I tried to save it until reaching home but no one in... More 

Thank kenya b
Level Contributor
14 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Never ever been to The cheese Cake Factory , was a little reluctant after reading some of the reviews however my experience was great. My son and I had steaks, some kind of buffalo chicken poppers , the Best strawberry lemonade and to top it off some carrot cake. I will definitely return and simply looking forward to it.

Thank Kris T
2 reviews
2 of 5 bubbles Reviewed 4 days ago NEW via mobile

1 hour wait (was told 30 mins), waited for another 15 minutes before I saw our server, 10 more to get our drinks and order placed, 30 minutes to get our cold food.

Thank Beth C
Pensacola, Florida
Level Contributor
37 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW

Well, the waitress was good. They seated us at a table for two where we were literally elbow to elbow with other couples. No privacy at all. The wicker chair was only slightly more comfortable than a medieval torture device. The meatballs in the spaghetti were undercooked and pinkish. Do not let the opulent ambiance fool you.

Thank Noah G
Jacksonville, Florida
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

The orange chicken is one of my favorite dishes there. The food is always consistent but the service is a hit or miss. The cakes are always delicious and worth every penny.

Thank zemerpafund
Tuscola, Texas
Level Contributor
103 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

As usual, The Cheesecake Factory did not disappoint. All the food was good even though the menu is so long it takes forever to decide! We will definitely return. Don't forget to save room for cheesecake!

Thank ScubaSteve39932
Saint Augustine
Level Contributor
32 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 week ago

First, as you can tell by the number of stars (4.5) I've given the restaurant ... I like it, and have been many times, and will return. I've never received a bad meal at cheesecake ... well, wait ... just once. I love pasta carbonara, and one time the carbonara was more a soup than a pasta dish. When I... More 

Thank Robert A
Fernandina Beach, FL
Level Contributor
264 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

It changes from time to time, but if available try the Chicken Parmesan "Pizza Style" for $13.95 (enough food to take home for another meal). It is Chicken Parm with a twist....chicken is cut into small pieces and baked on pizza bread with sauce and the covered with Angel Hair Pasta. Delish! Our other entree was the Crusted Chicken Romano... More 

Thank married96
Daytona Beach, Florida
Level Contributor
117 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We've been to The Cheesecake factory many times. This time, with a large party of over 20 they did their best to accommodate but the food took arguably what seemed like forever. Once we sat down it took over an hour and a half to get the food delivered to the table, and while the waiter and waitress were nice,... More 

Thank Prvteye
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Huge fan, great place to dine with family. I suggest the fried macaroni and cheese appetizer. Love love love the cheesecake selection.

Thank Denise B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Kids, Bar Scene
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-998-9511

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
3 questions
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Charleston, South Carolina
2 months ago
Charleston, South Carolina
2 months ago
Fort Myers, Florida
8 months ago

See all questions (3)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?