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Hard Rock Cafe

$$ - $$$
Inner Harbor
American, Bar
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601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
+1 410-347-7625
Website
Today
11:00 - 00:00
Open now
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Hours:
Sun - Thu 11:00 - 22:30
Fri - Sat 11:00 - 00:00
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646 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Athens, Tennessee
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

got a burger and fries cost almost 40.00 for 2 people. very expensive. friendly staff even manager came over to say hello. didnt like that waiter waited at my table for a tip after i paid the bill.

Helpful?
Thank tashad0000000
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good morning Tasha, Thanks so much for joining us and for your review, we really appreciate your feedback. I am glad to hear that you found the staff friendly and that one of our managers made sure you were having a good experience. I will share your feedback with our team to ensure that we are not making our guests... More 

Newark, Delaware
Level Contributor
79 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 1 week ago NEW

We ate dinner at Hard Rock on a day trip to Baltimore. We figured it would be a good dinner spot for the family. The food was ok, nothing fantastic but no issues either, I was expecting a larger menu too. The service was great, our drinks were kept filled and she was pleasant. We ate a little earlier, around... More 

Helpful?
Thank Kristine412
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good afternoon Kristine412, Thanks so much for bringing your family to visit us and for taking the time to leave us your feedback. I am glad to hear that you enjoyed your meal and service, and I will definitely pass along your comments about the video content. We want our Cafes to be comfortable for all guests from ago 7... More 

San Antonio, Texas
Level Contributor
7 reviews
Reviewed 1 week ago

It was loud. But they made for it with the service, food, drinks and conversations. Loved the shopping afterwards.

Helpful?
Thank 309gaily
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Hi 309gaily! Thanks so much for coming to visit! I am so glad to hear that you enjoyed the experience and hope that you will come see us again soon! Best, Sarah General Manager More 

West Virginia
Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

The food was average. Not bad but not superior. Just your average food chain eats. We went before the dinner rush when it was no busy. The waitress was extremely slow with water and teas taking 10 + min to deliver and food delivered by another waiter. The gift shop attendant was great. Very nice! Don't know if I would... More 

Helpful?
Thank Shana M
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good morning Shana, Thanks so much for coming to visit us and for taking the time to leave us a review. We truly appreciate your feedback. I apologize for the delay in service and hope that you decide to give us another chance on your next visit. Our pier menu does feature some more local items, including a crab cake,... More 

Charleston, West Virginia
Level Contributor
251 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed 2 weeks ago via mobile

When my wife and I lived in B-more we frequently went to Hard Rock in the Harbor and enjoyed it. Being able to take in the memorabilia inside and the music alone is worth it. We tried to sit outside, when weather permitted and people watch as well as take in their band concerts on their deck area. The food... More 

Helpful?
Thank Coach T
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Thanks so much for the great review! We hope to see you again soon!! More 

North Chesterfield
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Wow! If you aren't from "Baltimore " expect to be treated poorly. Wait staff nasty and assistant to the manager 'Bear' was rude and never tried to accommodate a problem (theirs) for us. A tourist trap with no customer service. If you have to go to a Hard Rock fine but otherwise avoid like the plague.

Helpful?
1 Thank scottpQ9329ER
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good morning Scott, Thanks for visiting and for providing us with your feedback. I apologize that you did not have a good experience during your visit. I assure you that we have a high standard of treating everyone like a Rock Star no matter where they are from, and I am so sorry that you felt that we did not... More 

Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

I have been to other Hard Rocks in the past and have loved their atmosphere and food. This one in Baltimore is just god awful. My girlfriend and I sat at the bar and the entire time we were sitting there we kept catching a whiff of something that smelled so terrible. No exaggeration, the smell was like someone vomited... More 

Helpful?
1 Thank Collin A
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good morning Collin, Thank you for visiting the Hard Rock Café Baltimore. We apologize for the inconvenience that you encountered while here and are in the process of removing and replacing the bar floor to correct the odor that you encountered during your visit. I do hope that you will give us another chance once the repairs are complete to... More 

Oshkosh, Wisconsin
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

This place was PaCKED and we still got served within about 20 min. Went to the bar for a drink, quick bartenders and good drinks. My hamburger was to DIE for good. Just go!

Helpful?
Thank PJ0hnson
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Thank you so much for joining us and for the great review! We are so glad that you enjoyed our visit and hope to see you again soon! More 

Bethesda, Maryland
Level Contributor
287 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 153 helpful votes
Reviewed 18 March 2017

If you are into collecting Hard Rock Cafe T-Shirts from every place on earth I guess you will need to visit this one too. Usual musical memorabilia on the walls, high prices, mediocre food. Go only if you must

Helpful?
Thank Bethesdashrink
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good morning Bethesdashrink, Thank you for coming to visit us and for taking the time to provide us with your feedback. We apologize that you did not find us to be a memorable experience and hope that you will give us another chance to treat you like a Rock Star. Best, Sarah-General Manager More 

Chester, Pennsylvania
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 17 March 2017

I always like visiting Hard Rock Cafe's whenever I'm travelling but this time it was a disappointment. Service was very slow and at times everyone seemed confused. Our dinner was just okay.

Helpful?
1 Thank C2245BIanneb
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Hello C2245BIanneb, Thanks for joining us for dinner last night, I apologize that you felt the experience and the service did not run smoothly. As you know, the Hard Rock standard is much higher than that and I am sorry that we fell short of that standard during your visit. I do hope that the next time you are in... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$21 - US$30
Cuisine
American, Bar
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Bar Scene, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 22:30
Tuesday
11:00 - 22:30
Wednesday
11:00 - 22:30
Thursday
11:00 - 22:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighbourhood: Inner Harbor
  • Phone Number: +1 410-347-7625

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?