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Franklin Hotel

$$ - $$$
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301 S James St, Rome, NY 13440-6698
+1 315-336-9974
11:00 - 22:00
Closed now
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Mon - Sat 11:00 - 22:00
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117 Reviews from our TripAdvisor Community

Traveller rating
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Showing 116: English reviews
Cedar Park, Texas
2 reviews
Reviewed 6 days ago NEW

My friend invited us to Franklins for lunch...it was DELICIOUS. Portions were huge, price was reasonable and the atmosphere was quaint and cozy. The bakery, where everything is mad fresh daily was unavoidable to pass up on the way out. We wanted on one everything. But, we settled for cannolis, pusties, and cream puffs. I will definitely look forward to... More 

Thank patlambert107
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 2 weeks ago via mobile

Authentic Italian food, large portions, cheap prices and desserts to die for! Make sure you bring cash with you because they don't take cards

Thank Nikki H
Groton, United States
Level Contributor
61 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The food here is very good. The desserts -- especially the rum cake -- are outstanding. Their banquet and catering practices are above average. I enjoy my meals here, and they accommodate families well.

Thank Timothy M
Oneida, New York
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 17 March 2017

The Franklin Hotel definitely does not look super inviting from the outside. Once you navigate into the building, it doesn't look much better but at least seems to be clean. They do not accept cards but they do have an ATM on premises. The hosts are usually not very friendly but the servers generally are. There is very little room... More 

1 Thank Jasmine L
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 8 March 2017

Okay, so the Franklin looks like a dive bar from the outside. Inside, it looks a little better than a dive, but not much (although it's clean.) However, I actually think the Franklin is really, really good. Do you want to have a first date here? Probably not. It's crowded and noisy and the wait staff are all business. But,... More 

Thank Charity J
Syracuse, New York
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 8 March 2017

The food here is really good. The environment used to be not so nice. A lot better since smoking has been prohibited. Good place for the common man; not an "upscale" place. But the food and deserts here are very good!

Thank Allmyideasareused
New York
Level Contributor
89 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 18 February 2017 via mobile

Stopped for lunch. First time here. The entrance was a bit confusing but we figured it out and found the hostess. I have to agree with other reviews, the hostess was unfriendly. Our server more than made up for it, she was friendly, helpful and attentive. She started us off with a large serving of fresh bread w/garlic butter, fresh... More 

Thank Kona93
Rome, New York
Level Contributor
220 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
Reviewed 31 January 2017

I was quickly reminded of why I stopped eating here years ago. It was a decision made out of protest to be honest with you. The food is good, parking is ample, and the portions are generous, but that it where the good stops. The hostess is not the friendliest person your ever going to meet, she is just kind... More 

1 Thank Brian C
Level Contributor
124 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 9 January 2017 via mobile

Not much to look at on the outside. Not much better on the inside. Very good food. Try a special. Amazing dessert pastries. Bring cash. No credit cards.

Thank Eric P
Cambridge, New York
Level Contributor
165 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 15 November 2016

We went for lunch at the Franklin Hotel. We ordered pasta in tomato sauce and burgers. I asked for a lettuce wrap on the burger since I'm trying to watch my carbs. The waitress and chef had never heard of that before. My romaine lettuce had been on the burger so long it had wilted. I ended up eating the... More 

Thank Linda147

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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Reservations, Wheelchair Accessible
Good for
Groups, Child-friendly, Kids
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 301 S James St, Rome, NY 13440-6698
  • Location: United States  >  New York (NY)  >  Rome
  • Phone Number: +1 315-336-9974

Questions & Answers

Questions? Get answers from Franklin Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?