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The Village Cafe & Creamery

634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
+1 865-436-0888
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Overview
  • Excellent81%
  • Very good12%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ice cream” (42 reviews)
“shopping area” (6 reviews)
Open Now
9:00 AM - 9:00 PM Hours
CUISINES
American, Cafe
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
All Details
Write a ReviewReviews (154)
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1 - 10 of 154 reviews

Reviewed 1 week ago

It is this amazing, quaint and quiet coffee/ice cream parlor in The Village. It had the most amazing coffee that my husband or I have ever had! We even went back the next morning for our coffee again. The customer service was beyond excellent as...More

Thank Ellen S
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 1 week ago

We are so glad that you enjoyed your coffee. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look forward to serving you again on your...More

Reviewed 2 weeks ago via mobile

Wonderful trip with the family inside the village. Less chaos and very nice staff. Homemade ice cream

Thank sjkell32
Reviewed 10 December 2017

I'm writing this review for my mother n law because I didnt actually make a purchase. She ordered a special they had for a peppermint coffee and got to keep the glass. Very cute little shop and the owner/manager is from our town and a...More

Thank smkymt12
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 21 February 2018

We are so glad that you enjoyed the treats that you were served at our shoppe. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look...More

Reviewed 29 October 2017

Full coffee shop. Gift store. Snacks. Nice atmosphere at The Village. Loved the white hot chocolate. Don't go to Starbucks, support the small business owner. This was better than Starbucks.

Thank warfster
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 21 February 2018

Thank you for your positive review, and thank you for supporting the small business owners. We look forward to serving you again on your next visit to Gatlinburg. May you and your family be abundantly Blessed!

Reviewed 10 October 2017 via mobile

Great ice cream,shakes,and coffee!!! Easy on the pocket book! Great location. We got 4 ice creams, 1 shake, and 1 coffee! Lots of different flavors!More

Thank katrinakraft
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 11 October 2017

We are so glad that you enjoyed everything that you ordered. It is so exciting when someone takes the time to give us a good review, and let's us know how we're doing. Thank you! We look forward to seeing you again when you are...More

Reviewed 15 August 2017 via mobile

We stopped in for some ice cream, and coffee. I have a picky eater and she liked the ice cream. I thought it was good too! My other half had the red eye and enjoyed it. Prices were reasonable. Cute place, good spot to sit...More

Thank Arachne44
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 21 February 2018

We are so glad that you enjoyed the treats that you were served at our shoppe. We also like the fact that we are away from the hustle and bustle of the parkway. It's quiet and relaxing in The Village. We look forward to serving...More

Reviewed 10 August 2017

We were here a few days ago, it was a nice little place. The woman working was really nice, pleasant and patient. The prices are very reasonable and the drinks (iced latte 's) were pretty good. Worh the stop.More

Thank Sailor W
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 21 February 2018

We are so glad that you enjoyed the iced lattes that you were served at our shoppe. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We...More

Reviewed 4 August 2017

We decided to have coffee and ice cream here after our dinner. The coffee was creamy and delicious. We had a small tub of butter pecan and strawberry. Love the butter pecan but both flavours were yummy. It was relaxing sitting outside and enjoying our...More

Thank Paik S
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 19 February 2018

We are so glad that you enjoyed the treats that you were served at our shoppe. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look...More

Reviewed 20 July 2017 via mobile

Super cute and quiet. The ice cream was sooooooo good! The staff was polite, and patient with us when we couldn't decide what we wanted--- and even offered us samples :)More

Thank Kimberly K
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 22 July 2017

Thank you for your kind review. I am so happy that you enjoyed what you were served. Our goal is to have our customers leave our shoppe happy and satisfied. We look forward to serving you again when you are once again in Gatlinburg. May...More

Reviewed 11 July 2017

Absolute must do. We love their butter pecan. It is so heavenly sitting out on the little tables and benches looking at the village. We will return here every trip.

Thank annU9647FG
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 14 July 2017

Thank you so much for the wonderful review! We are so glad you enjoyed your ice cream and your leisure time at the tables outside. We look forward to serving you again. Have a Blessed day!

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Ask a question
Questions & Answers
Swirlorama
8 November 2017|
AnswerShow all 2 answers
Response from Scottnet | Property representative |
We do have almond milk for our lactose intolerant customers. Next time you're in Gatlinburg, stop by the shoppe and we'll be happy to make you a great drink with almond milk. Looking forward to serving you.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$3 - US$10
Cuisine
Meals
Drinks
Restaurant features
Seating, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Accepts American Express, Outdoor Seating, Accepts Credit Cards
Good for
Kids, Child-friendly
Open Hours
Sunday
10:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Location and Contact Information
  • Address: 634 Parkway, Suite #17, Gatlinburg, TN 37738-3241 (Formerly Jordan's Village Creamery)
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-0888
  • E-mail
Description
A Café and Creamery featuring specialty drinks - Hot & Cold / coffee / sodas. Hand Dipped Ice Cream, Milkshakes, Malts, Old Fashion Sodas, Fresh Baked Soft Pretzels, Pizza Nachos, Slushies, Smoothies, Floats, SnoCones, Affogato, Cappuccinos, Frappes and Lattes, Spiced Cider (seasonal).
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