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The Village Cafe & Creamery

634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
+1 865-436-0888
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Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ice cream” (44 reviews)
“iced latte” (2 reviews)
“shopping area” (7 reviews)
Open Now
9:00 AM - 10:00 PM Hours
CUISINES
American, Cafe
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
All Details
Write a ReviewReviews (162)
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1 - 10 of 162 reviews

Reviewed 1 week ago via mobile

The man who owned the place was so nice and accommodating. He helped us find a sugar free alternative to our favorite coffees. He even went to the back to find a sugar free amaretto syrup so my mom could have it, and he specially...More

Thank Amanda A
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 1 week ago

Thank you very much for your wonderful review. We greatly appreciate the fact that you took the tine to write a review. We look forward to serving you again. Blessings to you and yours.

Reviewed 2 weeks ago

A little ice creamery in the The Village. Nice person taking care of you and will explain any questions. Ice cream was good, a little more pricey then B&R but you do get more so it probably works out about the same. Good selection on...More

Thank Like_T0_Travel65
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 1 week ago

We are so glad that you enjoyed the treats that you were served at our shoppe. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look...More

Reviewed 2 weeks ago

It’s small and a bit slow since there was only one person working but a pretty good selection. We all enjoyed our ice cream treatsMore

Thank Gawoo
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 2 weeks ago

We are sorry that your order was not served in a timely manner. We have been short-handed for about a month now. We now have a new employee, so that problem has been taken care of. We are so glad that you enjoyed you ice...More

Reviewed 4 weeks ago

This was a great place to stop in for ice cream after some shopping in the evening in Gatlinburg. It is in the side street of shops called The Village. The ice cream is excellent, and prices are very reasonable. The only issue I had,...More

Thank toddone1
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 2 weeks ago

We are so glad that you enjoyed the treats that you were served at our shoppe. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look...More

Reviewed 4 weeks ago via mobile

This place is a little off the beaten path but if you go to it you will be delighted you did. The owner was extremely nice and answered several questions we had about the area. all of the ice cream was very good.More

Thank Crich426
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 2 weeks ago

We are so glad that you enjoyed the treats that you were served at our shoppe. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look...More

Reviewed 9 July 2018

Just a simple ice cream shop tucked away in the back of The Village. A nice treat. No room to eat inside though.More

Thank cupedkake
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 1 week ago

Thank you for your kind review. Even though we have a table with 4 chairs and a bar with another 4 chairs we realize we need more seating. We plan on rectifying that problem sometime in the near future with additional seating upstairs. We also...More

Reviewed 9 June 2018 via mobile

This coffee shop is tucked in the back of Village Shops. It was hot so I went for an Iced Latte. They had peanut butter syrup, which is a must for me these days. I love peanut butter lattes. The espresso was good, and was...More

Thank Shawn M
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 1 week ago

We are so glad that you enjoyed the treats that you were served at our shoppe. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look...More

Reviewed 6 June 2018 via mobile

Great hidden spot with a good selection of hard ice cream. Friendly service. It’s hidden back behind the main strip in the Village Shops.

Thank Colleen C
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 1 week ago

Thank you for your kind review. We look forward to serving you again when you return to Gatlinburg. Blessings to you and yours.

Reviewed 8 April 2018

It is this amazing, quaint and quiet coffee/ice cream parlor in The Village. It had the most amazing coffee that my husband or I have ever had! We even went back the next morning for our coffee again. The customer service was beyond excellent as...More

Thank Ellen S
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 9 April 2018

We are so glad that you enjoyed your coffee. We strive to give our customers the best product and service we can, so that when you walk out of our door, you are happy and satisfied. We look forward to serving you again on your...More

Reviewed 4 April 2018 via mobile

Wonderful trip with the family inside the village. Less chaos and very nice staff. Homemade ice cream

Thank sjkell32
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 1 week ago

Thank ypu for your kind review. We are so glad you enjoyed your visit to our shoppe. We look forward to serving you again when you visit Gatlinburg. Blessings to you and yours.

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Ask a question
Questions & Answers
Swirlorama
8 November 2017|
AnswerShow all 2 answers
Response from Scottnet | Property representative |
We do have almond milk for our lactose intolerant customers. Next time you're in Gatlinburg, stop by the shoppe and we'll be happy to make you a great drink with almond milk. Looking forward to serving you.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$3 - US$10
Cuisine
Meals
Drinks
Restaurant features
Seating, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts American Express, Takeout, Outdoor Seating, Accepts Credit Cards
Good for
Kids, Child-friendly
Open Hours
Sunday
10:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Location and Contact Information
  • Address: 634 Parkway, Suite #17, Gatlinburg, TN 37738-3241 (Formerly Jordan's Village Creamery)
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-0888
  • E-mail
Description
A Café and Creamery featuring specialty drinks - Hot & Cold / coffee / sodas. Hand Dipped Ice Cream, Milkshakes, Malts, Old Fashion Sodas, Fresh Baked Soft Pretzels, Pizza Nachos, Slushies, Smoothies, Floats, SnoCones, Affogato, Cappuccinos, Frappes and Lattes, Spiced Cider (seasonal).
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