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Mellow Mushroom

Certificate of Excellence
$$ - $$$
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903 Parkway Ste 103, in Ole Smoky Moonshine Holler, Gatlinburg, TN 37738-3182
+1 865-277-0600
Website
Today
11:00 - 22:00
Open now
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Hours:
Sun - Thu 11:00 - 22:00
Fri - Sun 11:00 - 01:00
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1,928 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
Level Contributor
38 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 May 2016 via mobile

Good pizza it was busy so we ate at the bar and we got served quickly and the poor girl at the bar was rushed off her feet but ensured we had drinks a plenty. She also served nice cocktails. Would definitely recommend.

Helpful?
Thank Amy M
Eric S, General Manager at Mellow Mushroom, responded to this review

Amy, Awesome! We do stay pretty busy; however, my staff does a great job of taking care of everyone. I'm glad we didn't come up short on this visit. Please stop by next time you're in G'Burg! More 

Howell, Michigan
Level Contributor
39 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 May 2016 via mobile

My wife and I visited twice during our vacation and the food was fantastic. I ordered a gluten free pizza the first time and my wife ordered a pizza with potatoes on it. We were not disappointed! During our first trip our server was slow. He wasn't very good at communication at all and couldn't explain the pricing/details for gluten... More 

Helpful?
Thank Tanya H
Eric S, General Manager at Mellow Mushroom, responded to this review

Tanya, Thank you so much for the kind review. If I'm guessing, Roger or Matt was the host (Roger is older and Matt is younger); they are both quite entertaining. I'm so happy Christina did a great job for you; however, I will mention to make sure we pay better attention, even during the later times. We hope to see... More 

Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 May 2016 via mobile

My favorite place to eat in downtown Gatlinburg, we are here 3 times and the food was great and the service was excellent each time. The atmosphere is awesome, when it is warm out they open up the big windows so it's like eating outside without the fear of rain....which is great because it likes to rain one second and... More 

Helpful?
Thank Jennifer S
Eric S, General Manager at Mellow Mushroom, responded to this review

Jennifer, Thank you so much for your kind feedback. It's nice to hear that we're doing things right! I'm glad you enjoy the store. Please stop by and see us again soon. More 

Atlanta, Georgia
2 reviews
5 of 5 bubbles Reviewed 14 May 2016

Consistent Mellow. This place is a must see. Food awesome and staff terrific. Great views from the outside hang out. Family friendly.

Helpful?
Thank kbutlerken
Eric S, General Manager at Mellow Mushroom, responded to this review

Awesome! Thank you so much!! More 

Nashville, Tennessee
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 14 May 2016

Food was just mediocre and service was bad. We love sitting upstairs, overlooking Gatlinburg, but it just wasn't worth the money.

Helpful?
Thank Debvon313
Eric S, General Manager at Mellow Mushroom, responded to this review

Thank you for taking time to leave your feedback. Should you wish to discuss this further, please feel free to contact me. We hope to see you again soon. More 

Fair Lawn, New Jersey
Level Contributor
122 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 13 May 2016

We wanted to find a place to watch the NFL Draft (Big Eagles fans!) and get a good meal. The pizza we ordered was mind blowing, and the staff put us at a great table in front of a TV and set the channel for us. They were training a new guy, so there was a little confusion, especially with... More 

Helpful?
Thank Craig R
Eric S, General Manager at Mellow Mushroom, responded to this review

Craig, Thanks, man! I'm glad we were able to get you taken care of and thank you for being so understanding of the training going on. Hope to see you soon. More 

Dayton, Ohio
Level Contributor
44 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 12 May 2016

We stopped in here for a pizza and we had to wait to order our pizza. The young man who took our drink order also took our pizza order. We told our waitress this happened and asked her to check to make sure our order was placed. We waited about 40 minutes for the pizza (this might be the norm... More 

Helpful?
Thank Robin F
Eric S, General Manager at Mellow Mushroom, responded to this review

Robin, Thank you so much for your feedback. Man, we really missed it this time. I'm so sorry... please reach out if you'd like to discuss this further. Our bake times are usually around 30 minutes, so 40 isn't too far off; however, if it wasn't busy, there's no excuse for the extra time needed. Hopefully you'll give us another... More 

Level Contributor
5 reviews
5 of 5 bubbles Reviewed 12 May 2016 via mobile

They have a huge bar and dining facility.. They also have outside dining on 2 floors. My wife and I always stop in the eat there at least once.

Helpful?
Thank BrandyBobby R
Eric S, General Manager at Mellow Mushroom, responded to this review

Thank y'all so much for the kind review. I'm glad you always enjoy your visit with us. Please stop in again next time you're in town! More 

Austin, Texas
Level Contributor
186 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 12 May 2016

A group of nine of us visited this Mellow Mushroom location while visiting in March 2016. Our server was very inattentive. We waited about twenty minutes for her to take our order (not peak time). Our drinks were constantly in need of refills and our server was rarely anywhere to be found. When our food arrived it was very good... More 

Helpful?
Thank Adam G
Eric S, General Manager at Mellow Mushroom, responded to this review

Adam, Thank you for your feedback. I'm sorry we missed the mark this time with poor service. Should you wish to discuss this in more detail, please feel free to reach out. We hope you will give us another shot next time you're in town. More 

Perrysburg, Ohio
Level Contributor
43 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 12 May 2016

We went to the Mellow Mushroom for lunch in Gatlinburg, and the atmosphere was awesome! I loved all the psychedelic paintings and sculptures! I most definitely would have given them a 5/5 had it not been for our server. I have two rules for leaving a fantastic tip: 1) Keep my drink refilled without me asking and 2) be friendly!... More 

Helpful?
Thank Todd O
Eric S, General Manager at Mellow Mushroom, responded to this review

Todd, Thank you for the feedback. I'm sorry service was lacking on this visit. I have added clips of your review to our daily rally before our servers' shift begins and will stress the importance of no visitors during work hours. Hopefully we'll see you again next time you're in town. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$8 - US$12
Cuisine
Italian, American, Bar, Pizza
Meals
Lunch, Dinner, After-hours
Restaurant features
Wheelchair Accessible, Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
View, Bar Scene, Groups, Special Occasion Dining, Kids, Child-friendly, Cheap Eats
Open Hours
Sunday
11:00 - 22:00
11:00 - 01:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 903 Parkway Ste 103, in Ole Smoky Moonshine Holler, Gatlinburg, TN 37738-3182
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-277-0600
Description
Mellow Mushroom Pizza Bakers serves up the best hand tossed, baked-on-the-stone, and gourmet pizzas in the Smoky Mountains! Locally owned and operated. The unique, eclectic feel of Mellow Mushroom has a come-as-you-are atmosphere. Only the freshest ingredients are used, focusing on quality food and exceptional customer service. The menu offers a creative variety of pizzas, hoagies, salads, calzones, appetizer, vegan options. There is even gluten free crust available. Large Party Friendly * Private Banquet Room * Large climate Controlled Patio * Full Bar * 30 Flat Panel TVs * Fun Staff

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mellow Mushroom and other visitors
1 question
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Atlanta, Georgia
over a year ago

See all questions (1)

Questions? Get answers from Mellow Mushroom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?