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Best Italian Cafe & Pizzeria

Certificate of Excellence
$$ - $$$
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 22:00
Open now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,596 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 1,593: English reviews
Albertville, Alabama
Level Contributor
49 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The calzone was gigantic. I laughed at it because it was just for me. It was cheese and mushroom, and delicious. The crust is unique and light. We had fresh made fried mozzarella sticks that were delicious. My sister had a mushroom and bacon pizza that she said was awesome. Our server was Italian and very fun and personable. The... More 

Thank EllenSallas
Sevierville, Tennessee
Level Contributor
46 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We ate at the new one in the heart of Gatlinburg. Great service. Best pizza I have had here since moving here. Great menu. The owner came out and chatted with us. Prices are very reasonable. Must go when you visit Gatlinburg.

Thank Marvin S
Springville, Alabama
Level Contributor
58 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Got the spaghetti and meatballs and it was the best ever. We went back again today and ate salad. This is without a doubt the best Italian food we have ever eaten and today we had the best service ever. Our server was Matt and his service was great.

1 Thank HungryinSpringville
Nashville, Tennessee
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I love Best Italian, but it was recently recommended to a visiting friend so I gladly went along. I like the location on the Parkway that is tucked away, but both are just as good. Great food! Don't miss this gem!

Thank dondarden6669
Level Contributor
17 reviews
14 restaurant reviews
3 of 5 bubbles Reviewed 3 weeks ago via mobile

We've been here a couple of times over the last 4 years. They have really good lasagna, little pricey but not bad. They never have sangria, always have the same reply, "sorry we are out". The decor could use some major up dating. Bathrooms are really bad.

Thank Rachel H
Level Contributor
295 reviews
188 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We enjoyed a delicious meal of salad with two types of olives, fresh greens, grape tomatoes and red onions. Our entree was chicken Marsala served with delicious mushrooms, a side of spaghetti and hot rolls. A very friendly shop keeper said this was her favorite place to eat. It is now on our "we need to go back" list! Only... More 

1 Thank Dinah W
Franklin, United States
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Have eaten here twice. It's a tad expensive considering the store-front atmosphere but the food is outstanding and makes it worth it. It's behind another building right off the strip in G'burg. Service was not over the top but not deficient in any way. Start with the rolls. Yeast rolls covered in melted butter (it pools at the bottom of... More 

Thank Michael M
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Hotel suggested this place was good and they were definitely correct. Pizza was very good and very filling. We were disappointed in the service. Our waitress wasn't that busy, but didn't check on us. Place doesn't look like much, but would eat there again.

Thank clbecker
Kernersville, North Carolina
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This is one of the best restaurants in the city. It is comfortable, quite and THE FOOD! The staff is so friendly and patient . The pizza they use real mozerella for kids and big kids and the sauce is just right. There us also a bar for daddy drinks if you need them. I cannot say enough about this... More 

Thank C0dakane
Smyrna, Tennessee
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

We eat here every January when we go to Gatlinburg. We have tried various dishes from pasta, pizza to steaks. They were all delicious! The garlic rolls are what brings me back, no vampire worries afterwards.

Thank volmom2015

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$10 - US$15
Italian, Pizza
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Cheap Eats, Groups, Special Occasion Dining, Kids, Local cuisine
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?