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745 Parkway, Gatlinburg, TN 37738-3205
+1 865-436-6413
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  • Excellent16%
  • Very good17%
  • Average22%
  • Poor16%
  • Terrible29%
Travellers talk about
“sundae” (3 reviews)
“burgers” (2 reviews)
“salad” (2 reviews)
Open Now
All hours
American, Fast food
745 Parkway, Gatlinburg, TN 37738-3205
All Details
Write a ReviewReviews (193)
Traveller rating
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1 - 10 of 192 reviews

Reviewed 1 week ago

I received a raw quarter pounder from this location on 12/4/2017 around 3PM. I returned it for a refund, as I am not eating questionable raw meat from McDonald's of all places. It was at this time that I was told I "have no class"...More

Thank Adam E
Reviewed 1 week ago via mobile

I have never seen a McDonald's so packed. Not a seat left. We had to get our food to go. They forgot one of our sandwiches and the boy ran out to give it to us before we noticed. Kudos. The two cashiers were not...More

Thank Angela R
Reviewed 1 week ago via mobile

Seriously awful McDonalds. Disgusting, dirty, yucky. Tables, floor, bathrooms, everything in sight made me sick. Absolutely worst part was the strange cashier who had nasty dirty pants on, with the fly unzipped no less. I’m still grossed out three days later.

Thank jonginat
Reviewed 2 weeks ago via mobile

Yes, Thanksgiving is the busiest weekend of the year, but be better prepared for the crowds. Slow service, dirty restaurant, etc... I love McDonald's and it is a good option for fast food - but present yourself better for the crowds so they will come...More

Thank west2926
Reviewed 2 weeks ago via mobile

We stopped here yesterday(Thanksgiving) at around 10pm since it was one of the only things open between it being a holiday and so late. We walked in thinking how old and outdated it was. We went to order our food then sat down to eat....More

Thank MDBennett1
Reviewed 2 weeks ago

I'm not a person that typically writes reviews, but the service and the food was absolutely terrible. As we sat down and ate out burnt food and a member of our party noticed that there was mold between the table and wall. I will never...More

Thank ashdelbuno
Reviewed 3 weeks ago

They went above and beyond to help us with a large order and a special request. everything was done correctly and timely - very pleased.

Thank mfields122017
Reviewed 13 October 2017 via mobile

I cant believe everytime I come to this McDonalds, they have only one register open with a line out the door. It is the middle of October one of the busiest times of the year for leaf season in the Smokies. Please, please someone buy...More

Thank Josh H
Reviewed 9 October 2017 via mobile

Worst McDonald's ever! Slow and so dirty!!! Don't eat here! Bathrooms smell like a barn. Not enough help. So busy with breakfast rush and a manager just sitting in the back. What happened to customer service?

Thank Amy H
Reviewed 3 October 2017

The food is just like any other McDonald's and it's convient to grab a bit and use the restroom while downtown,

Thank opie w
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Ask a question
Questions & Answers
Sherrie C
11 December 2017|
AnswerShow all 3 answers
Response from Mark B | Reviewed this property |
I refuse to go back to this McDonald's again while in downtown Gatlinburg. If we decide to eat at McDonald's, we will drive a few minutes up Parkway and eat at a cleaner, more acceptable McDonald's.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Brunch, Breakfast
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Kids
Open Hours
7:00 AM - 12:00 AM
7:00 AM - 12:00 AM
7:00 AM - 12:00 AM
7:00 AM - 12:00 AM
7:00 AM - 12:00 AM
7:00 AM - 12:00 AM
7:00 AM - 12:00 AM
Location and Contact Information
  • Address: 745 Parkway, Gatlinburg, TN 37738-3205
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6413
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