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Chili's Grill & Bar

18900 E 39th St S, Independence, MO 64057-2313
+1 816-795-0100
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  • Excellent17%
  • Very good35%
  • Average26%
  • Poor14%
  • Terrible8%
1 week ago
“Average lunch”
12 Mar 2017
“A fun night with great service”
Closed Now
All hours
American, Bar, Mexican, Southwestern, Pub
$$ - $$$
18900 E 39th St S, Independence, MO 64057-2313
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Reviews (34)
Traveller rating
Traveller type
Time of year

1 - 10 of 34 reviews

Reviewed 1 week ago via mobile

The servers were friendly enough but my order was mixed up and the floors were quite sticky in the way to our table. The pay at the table feature was fine but the printer was out of ink.

Thank osanida
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 6 days ago

Glad you enjoyed your service, but we’d like to hear more about your order mix up. Our goal is to provide excellent food and service in a welcoming atmosphere at all times. Please leave feedback directly with management by emailing social@chilis.com.

Reviewed 5 May 2017 via mobile

Staying in the area on business, and this is close to the hotel. Maintains the standard Chili's menu and layout. Sat in the bar. Relatively busy for Thursday night. Ordered chips and salsa and spinach queso. Chips and salsa were good, and co-worker enjoyed the...More

Thank queendork76
Reviewed 13 March 2017

It's nice to find a place that has great service that doesn't hover over the table when friends get together. Their staff is well trained and very pleasant. The food is American with desserts to die for. The availability of seating was plentiful. The restaurant...More

Thank Patricia C
Reviewed 19 January 2017 via mobile

Came in with the family hoping for a quick meal. The waiter too a long time along with our food. The food was great even with the wait.

Thank Penny T
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 21 January 2017

Thank you for visiting us with your family, Penny. We are happy to hear you enjoyed the food, but we’d like to hear more about the service. Please email social@chilis.com with details about your experience, and we look forward to seeing you again.

Reviewed 9 January 2017

Enjoyed Happy Hour here with friends. The menu was very reasonable, and the food was tasty. The server was very accomodating when we asked for separate tickets.

Thank travelsamc
Reviewed 7 November 2016

We have eaten at this chili's at least a million times. We still go back so that must say something. The chicken crispers are a big hit. The service is usually very good.

Thank Stacey C
Reviewed 6 November 2016

Service was poor, didn't fill drinks, missing sides to dishes. I had the half rack of ribs and broccoli the ribs were small and I was still hungry after eating them. Something was not right with the country fried steak, hubby felt ill after eating...More

Thank Samantha M
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 9 November 2016

We're sorry to hear this. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you.

Reviewed 24 September 2016

Our waiter was great. He's a new student at KU & was very personable & provided good service. My husband had a small steak & mashed potatoes, which he liked very much. I tried out the Skinny Patron Margarita. I wasn't sure about the sugar-free...More

Thank Hiking45
Reviewed 31 August 2016

Why does Independence have so many mediocre restaurant venues? I don't know either, but maybe because no one cares enough to make it special. Los Cabos makes it special maybe try there next time or this time if you are just looking.

Thank Stewski
Reviewed 19 August 2016

My first impression of this restaurant was "old and dirty". My daughter (vegetarian) and I (Paleo) were on a shopping trip and stopped in here for a late lunch around 2:00. We were told it would be a 10 minute wait. I went to the...More

Thank sscheid
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Nearby Attractions
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
American, Bar, Mexican, Southwestern, Pub
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Groups, Bar Scene, Child-friendly
Open Hours
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 18900 E 39th St S, Independence, MO 64057-2313
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: +1 816-795-0100
  • E-mail
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