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The Fountain Lounge

Certificate of Excellence
$$ - $$$
Neighbourhood:
Central Business District
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130 Roosevelt Way, New Orleans, LA 70112-2502 (Formerly The Sazerac Restaurant-Roosevelt Hotel-New Orleans) (Common)
+1 504-648-5486
Website
Today
06:30 - 14:00
16:00 - 22:00
Open now
All hours
Hours:
Sun - Sat 06:30 - 14:00
16:00 - 22:00
More Info
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214 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Nashville, Tennessee
Level Contributor
56 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Wow! Just wow! From venison to blackened turkey our four course Thanksgiving dinner was truly spectacular! The cocktails were perfect. We had such a good meal and I can't remember eating so much. The special holiday menu had so much to choose from. The service was stellar adding to the joy of our family meal on this blessed occasion. Kudos... More 

Helpful?
Thank 12dbryan
Charleston, South Carolina
Level Contributor
142 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 1 week ago

After a really satisfying meal at Luke on St. Charles Avenue my wife and I took a stroll over to the Roosevelt Hotel for a night cap before retiring to our hotel room. The Fountain Lounge was quite and relaxing compared to the other two bars at the Roosevelt so it suited us just fine. The drinks were a bit... More 

Helpful?
Thank Karl H
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

Karl, thank you for taking the time to provide a review of the Fountain Lounge. We are pleased to read you and your wife enjoyed the service and atmosphere of our restaurant, and we appreciate all of your feedback. We hope to welcome you back again in the future! More 

DC, Beirut
Level Contributor
147 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

We had breakfast at the Fountain Lounge. Service was poor and the food was very average. It was also expensive

Helpful?
Thank baci2003
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

We appreciate you taking the time to provide your honest feedback regarding your experience in the Fountain Lounge. We sincerely apologize for any dissatisfaction with our service, and we have shared your comments with our Food and Beverage Management team for review. If you wish to discuss this or any other part of your experience, please do not hesitate to... More 

Key West, Florida
Level Contributor
130 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
2 of 5 bubbles Reviewed 26 September 2016

We chose this restaurant based on a website recommendation from the Saenger Theater, and it's proximity to the theater. We had pretty high hopes considering it's in a Waldorf Astoria hotel. When we arrived at the door, there was no host. We had reservations so we didn't want to just seat ourselves. We stood there for several minutes before a... More 

Helpful?
Thank Cruzaholic
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

Thank you for your response regarding your recent at the Fountain Lounge restaurant. We appreciate you taking the time to provide us with your feedback. We sincerely apologize for the issues and dissatisfaction you experienced during your dinner and for any delay or wait. This is not representative of the level of service we strive to provide to all of... More 

San Francisco, California
Level Contributor
19 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 September 2016

This bar serves the same cocktails as the famous Sazerac Bar right next door in the lobby of the Roosevelt Hotel. Drinks are well-crafted and service is efficient. There's live music on weekend nights, but YMMV when it comes to whether it's up your alley. Breakfast/meals are also served here. I recommend their avocado toast.

Helpful?
Thank TogabunnyG
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

Thank you for taking the time to provide us with your feedback. We are thrilled you enjoyed the service and drinks in our Fountain Lounge and that you also had the opportunity to join us for breakfast. We are pleased to provide our guests with live music on weekends, and we hope you come back and see us again soon! More 

St. Petersburg, Florida
Level Contributor
121 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 12 September 2016

Twice we came in pretty late, ordered two appetizers and drinks. Were met with friendly smiles, excellent service, and VERY good food. Small but well executed menu...and they seem genuinely happy to serve you. Well done.

Helpful?
Thank lilmsctfsh
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

Thank you for your review of the Fountain Lounge! We appreciate all of your feedback regarding our service delivery and quality of food. We will be certain to share your compliments with our Food and Beverage Team. Please let us know if there is anything you wish to discuss further! More 

San Antonio, Texas
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 8 September 2016

Wasn't happy with the options available- as they are very limited but when I ordered the Parpadelle, I expected it to at least be edible! I received a bowl with three large clumps of fused together, over cooked pasta noodles. They had obviously been sitting quite some time. When brought to the waitresses attention, she did nothing- even when I... More 

Helpful?
Thank wendy0217
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

We have shared your response along with your review of the hotel with our Director of Food and Beverage and our Chef de Cuisine so that they may investigate your experience. We sincerely apologize for any issues you encountered, and we appreciate you bringing this to our attention. Please let us know if there is anything you wish to discuss... More 

Detroit
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 15 August 2016

Our stay at the Roosevelt included breakfast at the Fountain Lounge. The breakfast was huge and amazing and the waitstaff was superb. What a great way to start each day of our trip!

Helpful?
Thank Warriorwoman33
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

We are thrilled you enjoyed your breakfast experience in the Fountain Lounge, and we look forward to sharing your feedback with our team members. It is great that we could help start each morning off right, and we hope you come back and see us again soon! More 

Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 August 2016

We came here after making it on Bourbon Street for about 20 minutes and determining that wasn't our scene. We were in NOLA for a joint bachelor/bachelorette party and ready to have fun, but Bourbon just wasn't for us - in about 50 different ways. We left the guys on Bourbon Street and headed to the Roosevelt Hotel after the... More 

Helpful?
Thank Kristina M
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

Thank you Kristina for your feedback regarding your recent experience in the Fountain Lounge! We are so happy that you enjoyed the ambiance and entertainment in the restaurant. We apologize for any issues with the service provided and will ensure this feedback is shared with our Director of Restaurants and Bars. We strive to be the best in our industry... More 

Washington DC, District of Columbia
Level Contributor
32 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 20 July 2016

Skip this place if you can. We had driven all morning and checked into our room, and we had limited time for lunch before I had to go to Tulane University with my daughter for her campus tour. Therefore, we decided to eat here to save time. Service was really awful - we waited at the counter to order our... More 

Helpful?
Thank NUmathgrad
TheRoosevelt, Manager at The Fountain Lounge, responded to this review

We appreciate you taking the time to provide your honest feedback regarding your experience in the Fountain Lounge. We sincerely apologize for any dissatisfaction with our service, and we have shared your comments with our Food and Beverage Management team for review. If you wish to discuss this or any other part of your stay with us in March, please... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$31 - US$50
Cuisine
American
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Full Bar, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Business meetings
Open Hours
Sunday
06:30 - 14:00
16:00 - 22:00
Monday
06:30 - 14:00
16:00 - 22:00
Tuesday
06:30 - 14:00
16:00 - 22:00
Wednesday
06:30 - 14:00
16:00 - 22:00
Thursday
06:30 - 14:00
16:00 - 22:00
Friday
06:30 - 14:00
16:00 - 22:00
Saturday
06:30 - 14:00
16:00 - 22:00
Location and Contact Information
  • Address: 130 Roosevelt Way, New Orleans, LA 70112-2502 (Formerly The Sazerac Restaurant-Roosevelt Hotel-New Orleans)
    (Common)
  • Public Transportation: One Block off the St. Charles Streetcar line at Carondelet & Canal
  • Location: United States  >  Louisiana (LA)  >  New Orleans>  > Central Business District
  • Neighbourhood: Central Business District
  • Phone Number: +1 504-648-5486
Description
Inspired by the history and vibrancy of the legendary bar just steps away, the Sazerac Restaurant brings a unique flavor to The Roosevelt’s legacy of fine dining. Signature creations delight the palate while the warm ambiance offers the perfect setting for any occasion.

Questions & Answers

Questions? Get answers from The Fountain Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood