Unfortunately, this fav place will be removed off our list of places to eat after our last visit there. We will never step our foot in that place! I've never been treated any worse anywhere else (and I traveled around the world). Manager Gina, after...we addressed the issue of not getting what we paid for, screamed at us, told us to get out and shoved her name tag into my BF's face when he asked for her name. We ordered our usual 1 half sandwich with side salad from salad bar and 1 regular salad from bar. Building our salad didn't go without a difficulty as both parties on either side of a plexi glass wore masks and music was blasting in the background. The salad bar employee gave both of us a small side salad size bowls for our salads although we ordered 1 side salad and 1 regular salad (which requires a bigger bowl). After my BF finished his small bowl of salad, he proceeded to the salad bar to request another bowl (accustomed to a limitless salad bar we enjoyed pre-covid). Manager Gina told him only one trip to a salad bar was allowed as they reduced price of salads from $9.99 to $7.69 and limited it only to one trip. She pointed at the sign near the cash register which was supposed to notify patrons of this change. Nothing on that sign said what she explained. He came back to the table rather irritated that he didn't get a regular size plate and now wasn't allowed to refill his small plate. Knowing that there had to be some sort of misunderstanding (mostly for a very loud music inside and everyone wearing masks), we both came up to the cash register to address our concerns with mgr Gina. My BF proceeded by saying "Before I make my decision to never come back here again, I want to make sure I understand you correctly." This should have been enough of a notice to a “good” manager that her customer is not happy and something needed to be done about it. Mgr Gina immediately started shouting by saying he would not get another salad as their policy changed, and we should have read that on the sign near the cash register. We pointed out that there was nothing on that sign of that sort. After flipping sign over and realizing she was wrong, she rushed to another sign by the exit door (one door is designated as entrance door, and the other-as exit), she pointed to a sign with small letters saying salad bar was $7.69 (one trip only). Looking at the receipt, cost of side salad I ordered was $1.19, but the cost of my BF's salad was $7.69 (for the same size bowl). As we tried to explain that to her, she quickly realized that the salad bar server gave us a wrong size bowl to begin with. When I tried to show the receipt to Mgr. Gina, and she screamed at me saying I need to back away from her since I wasn't wearing my mask anymore and rushed to the cash register. Instead of fixing the situation, she screamed at us to get out. She said "I wanted to give you a refund, but since you are yelling at me, you won't get anything and you just need to get out of here." My BF was irritated, but he never yelled at her and presented a very strong argument to show her she was wrong. My BF asked for her name, and she took her name tag off her shirt and shoved it right into his face screaming "Gina! Gina! Gina!" Two other employees started screaming for us to get out as well. I understand there could be a misunderstanding about an order, and covid brought nightmare to every one of us, but treating your valued customers like that is UNACCEPTABLE! This woman should not be a mgr as she is very rude, unprofessional and unable to resolve disputes. I love their food, but after the way we have been treated, Jason’s Deli lost our business.More