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The Cheesecake Factory

10120 California St, Omaha, NE 68114-2321
+1 402-393-1166
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Overview
  • Excellent39%
  • Very good32%
  • Average19%
  • Poor5%
  • Terrible5%
Travellers talk about
“cheesecake” (105 reviews)
“salad” (22 reviews)
“chicken” (14 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
10120 California St, Omaha, NE 68114-2321
All Details
Write a ReviewReviews (252)
Traveller rating
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1 - 10 of 248 reviews

Reviewed 5 days ago

My family went here recently to enjoy a good meal and of course cheese cake. I'm sorry to say I was extremely disappointed. We usually love this place but the food was tasteless and dry. The cheesecake was okay but I can't say it was...More

Thank Cathie H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 days ago

Hi Cathie, We are so sorry to hear that you were not satisfied with your meal! We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things...More

Reviewed 1 week ago via mobile

This was a great place. We had a great meal and birthday party. The service and meal were great. My personal favorite. The menu is out of this world.

Thank gary657
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We hope you had a wonderful birthday, Gary! We're glad you enjoyed the service our team provided during this visit. Thanks for the feedback, and we hope to see you back soon!

Reviewed 4 weeks ago

I'm a long time fan of The Cheesecake Factory. I used to go when there were only 2 of them. Pretty consistent, and a huge menu of selections.

Thank Sam S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your review, Sam. We're so happy to hear that you enjoyed our menu options and we can't wait for your next visit!

Reviewed 4 weeks ago via mobile

We went for a late lunch and although they were not particularly busy we waited nearly half an hour after placing our order. I had lunch special but couldn’t eat the salad as it was drenched in dressing. The soup was extremely salty, so didn’t...More

Thank Carol H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Carol, We are terribly sorry that you had this experience with your meal. We completely understand your frustration and would like to understand what exactly happened. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category...More

Reviewed 15 March 2018 via mobile

I determine if I will eat a second time at a restaurant pretty much based on one thing...is it sticky...because I understand a lot of things go into making a pleasant dining experience...the menu was sticky and if you can’t keep your menus clean, I...More

Thank Kim N
Reviewed 8 March 2018 via mobile

Me and my sister went here a while back we ordered the classic hamburger to share it which we did but here is,the kicker everyone else table had bread my sister had to ask if we get bread too which we did then the waiter...More

Thank Patti B
Reviewed 10 February 2018 via mobile

We arrived at 3 PM on a weekday. The restaurant was not even a quarter full but yet we were told it would be about 5 minutes before we were seated. That was fine we sat and waited and were seated at a table near...More

Thank jessl331
Reviewed 28 January 2018 via mobile

I like The Cheesecake Factory, however I end up leaving a little short changed. Entrees are overpriced. My favorite part of the dinner other than the cheesecake is the side dish. Our meal last night was 1/2 cold and 1/2 warm. I had the Cajun...More

Thank theadley
Reviewed 22 December 2017

We always eat too much when we dine here . . . . but then we always have cheesecake to take home! The cheesecakes chosen this time: 30th Anniversary CC and the White Chocolate Raspberry Truffle CC. Our server, Shawn B. took very good care...More

Thank Terry H
Reviewed 17 December 2017

Always been very good until last night...food was cold and portion size was small for the price paid. Waitress was not the friendliest. Sadly disappointed.

Thank TMT70
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Ask a question
Questions & Answers
GBRbest
13 February 2018|
Answer
Response from TCF_Guest_Services | Property representative |
Thank you for your question! We do not take reservations for dining during peak times such as evenings, weekends or holidays. When it is not a busy holiday or special event season, many restaurants gladly accept a few large... More
0
Votes
Drosenthal25
28 February 2016|
AnswerShow all 2 answers
Response from RLCZ70 | Reviewed this property |
I would assume they would, but you'd want to call and ask. This far in advance would be good to check.
0
Votes
Selene S
24 August 2015|
AnswerShow all 4 answers
Response from Noah A | Reviewed this property |
Yes, they do have many Gluten Free options. On the menu you will notice a small connotation (GF) next to the item if in fact it can be made Gluten-free to your desire.
2
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Kids, Groups
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 10120 California St, Omaha, NE 68114-2321
  • Location: United States  >  Nebraska (NE)  >  Omaha
  • Phone Number: +1 402-393-1166
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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