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23rd & Main Taproom & Kitchen

) #114 of 1,268 Restaurants in Richmond $$ - $$$ American, , Pizza
2300 E Main St, Richmond, VA 23223-7844
+1 804-788-7077
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Overview
  • Excellent45%
  • Very good40%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“brunch” (3 reviews)
“pizza” (32 reviews)
Open Now
All hours
CUISINES
American, Bar, Pizza, Pub, Gastropub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2300 E Main St, Richmond, VA 23223-7844
All Details
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Reviews (90)
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1 - 10 of 89 reviews

Reviewed 2 weeks ago via mobile

Oh dear!!! 2014: the restaurant was great, customer service, food perfect! These truffle fries to die for!!! 2015-2017: Chef changed...food changed...all went downhill! They never saw us again and it was our first choice Restaurant in less than 2' walking distance! We complained several times...More

Thank Food_crit1c
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 1 week ago

We are sorry that you have been disappointed with your most recent visits and apologize that we have let you down. Thank you for sharing your experience with us because we take your feedback very seriously!

Reviewed 2 weeks ago

I just returned from lunch at 23rd & Main. The decor is cute enough for a date and probably okay for a family dinner, too. They did have a kid's menu. My lunch date had the tuna tacos and devoured them. I had the Freebird...More

Thank FS_Junkie_with_kids
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 2 weeks ago

We are happy to hear you enjoyed your 4th of July lunch with us! Thanks for the 5-star​ review and we look forward to serving you again.

Reviewed 26 May 2017 via mobile

We both had salads that were very fresh and delicious. Unfortunately, the service was exceptionally slow. This didn't make sense, either, because there was only 5 to 6 people there for lunch. My faughter and her husband used to frequent this spot but stopped coming...More

Thank happyinvt
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 31 May 2017

We are glad you have stopped by to let us know about your experience. We are very disappointed to hear that you received slow service the last time you were in. This is not what we want for any of our guests, and we hope...More

Reviewed 25 May 2017

Very good place to go and have dinner and drinks. The truffle fries are amazing and waitress was very friendly and never let me sit with an empty beer.

Thank Jason B
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 26 May 2017

We are glad you enjoyed the Truffle Fries and beer. We'd love to serve you again, soon we hope!

Reviewed 24 May 2017 via mobile

Wife, daughter and I dropped by for a quick lunch. Not one of the larger places in Shockoe Bottom but the lunch menu was great. I had a club sandwich expecting the usual. What I got was one of the best clubs ever. Artesian bread...More

Thank Steve S
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 24 May 2017

Steve, we are happy you and your family enjoyed your lunch with us. We look forward to seeing you again, soon we hope!

Reviewed 17 April 2017

The times I have been at 23rd & Main I've been seated in the far back room. As it is open seating, it can be rather loud. The food, however, has always been excellent and makes up for the noise if you are not bothered...More

Thank elp0306
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 19 April 2017

Thanks for the recommendation! We are happy to hear that you loved the fries and chicken & waffles. Hope that means we'll be seeing more of you!

Reviewed 8 April 2017

Delicious salads and burgers. Don't forget to order the truffle fries. That's WHY we usually go here....we're craving them! Such kind and attentive staff. We are repeat customers.

Thank Mary B
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 10 April 2017

We are happy to hear that you love our Truffle Fries! Thanks for being such a loyal customer. See you soon!

Reviewed 8 March 2017

This place has a warm, low-lit, inviting atmosphere. Our waitress was friendly and attentive. I enjoyed my side salad with a yummy balsamic vinaigrette, but was particularly pleased with my fish and chips. Too many places serve sub-par fish and chips. Here, the fish was...More

Thank Aibutiej
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 10 March 2017

We are so pleased to hear that you and your husband will be back to see us. Thanks for stopping in to give a review, it's appreciated!

Reviewed 4 March 2017 via mobile

My daughter Called at 3:23 to get an 8:00 reservation. She left name and number and was told we were all set. Arrived at 7:55 and was told that our reservation didn't exist. Then told us we had 20 minute wait. At the 40 minute...More

Thank Seaford6
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 10 March 2017

Oh no! We are so sorry for the mix-up. That is not the type of experience we want for you and your daughter. We have sent you a direct message to personally apologize. Please let us know if you did not receive it. Thank you...More

Reviewed 28 February 2017

We dined here on a Friday evening and even though the restaurant was extremely busy, we were seated almost right away without a reservation and our service was great! Our server recommended great drinks and was very knowledgeable about the menu. We had the pork...More

Thank Jason G
Melissa P, Guest Relations Manager at 23rd & Main Taproom & Kitchen, responded to this reviewResponded 1 March 2017

Jason, we are happy to hear you enjoyed the food and service. We appreciate you taking the time to give us a review. See you soon!

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Questions & Answers
Cynthia C
20 August 2015|
Answer
Response from Allison D | Property representative |
Yes, we do allow dogs on our patio (they have to leashed or the stroller is fine). We can't allow the dog inside the restaurant if it's raining. The best thing is to call us that day to find out if our patio is open. We... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$16
Cuisine
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Highchairs Available
Good for
Bar Scene, Child-friendly
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 01:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 2300 E Main St, Richmond, VA 23223-7844 (Formerly Sette)
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-788-7077
  • E-mail
Description
23rd & Main redefines the idea of "fast casual" with a unique and fresh approach to dining. The outstanding menu at 23rd &Main includes a variety of unique, thin crust red and white pizzas; market fresh chopped salads and a variety of sandwiches, burgers, and entrees. A well-chosen selection of wine is also available by the glass or bottle. A seasonal cocktail list and constantly rotating craft beer draught list are wonderful additions to the dining experience. Join us for brunch, Saturday - Sunday 11a - 3p or Happy Hour, Monday - Thursday 4p - 7p.
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