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The Cheesecake Factory

$$ - $$$American, , International
1609 Cumberland Mall SE, Atlanta, GA 30339-3162
+1 770-319-5515
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Overview
  • Excellent43%
  • Very good35%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“cheesecake” (155 reviews)
“salad” (20 reviews)
“shrimp” (14 reviews)
Closed Now
Hours
CUISINES
American, Southwestern, International, Mediterranean, Contemporary, Fusion, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1609 Cumberland Mall SE, Atlanta, GA 30339-3162
All Details
Write a ReviewReviews (405)
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1 - 10 of 378 reviews

Reviewed 4 days ago

The food was delicious, and the servings were worth the money. Our server was very patient and attentive.

Date of visit: November 2018
Thank d p
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Hello. Thanks for your review. We're glad you enjoyed the service our team provided for your visit. We hope to see you again soon!

Reviewed 3 weeks ago via mobile

So I’m in downtown Atlanta and the family wanted Cheesecake Factory! They indicated that a new place would be nice so off to the Chamberlain location we went. I tried to call ahead for seating but was told first come first serve. So we arrived...More

Date of visit: November 2018
Thank billyandjulieg
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

We are so sorry for the service you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more attentive....More

Reviewed 4 November 2018

We decided to go to the Cheesecake Factory for lunch before shopping. So many choices around the mall, this was a mistake, we picked the wrong restaurant. The restaurant was busy but no line at the door. We were seated pretty fast, as soon we...More

Date of visit: November 2018
Thank Claude B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 November 2018

Thank you for bringing this to our attention, Claude. We are terribly sorry for the service that you received during your visit! Our staff should have been much more attentive and please know that we will address this with them. Thanks again and we hope...More

Reviewed 25 October 2018

Restaurant is very conveniently located at the mall, but is by far not the only restaurant at or near the mall. We had a late mid-week lunch, so no crowds at the mall, just those who knew what to purchase. To get to the point,...More

Date of visit: October 2018
Thank HCovik
Reviewed 9 October 2018

Went Saturday night for a friend's birthday- just 4 of us. Of course they were packed, any place would be during dinner on a Saturday. Luckily the high tops are first come, first serve, so that's where we sat. It was defn crowded for the...More

Date of visit: October 2018
Thank Stephanie E
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 October 2018

Hi Stephanie, We're sorry if our menu felt a little overwhelming! We want to give our guests as many options as possible while dining with us. If you ever have any questions about an item, please let our team know. They will be happy to...More

Reviewed 8 October 2018 via mobile

You really can get pretty much any style of food from American to Italian to Thai and others so if you can’t find what you want you really need to try harder. It’s a very elegant building with low lighting in the evening. The “background”...More

Date of visit: October 2018
1  Thank KMR139
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 October 2018

Hi Ken, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 5 October 2018 via mobile

Today I ordered their veggie burger and specifically asked if it is made fresh as I wanted to feed my 14 month old.. they said they make it fresh. I did not realize when it was hot but once it was cold I could smell...More

Date of visit: October 2018
Thank Rohit V
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 October 2018

Hi Rohit, We would like to speak with you a bit more about your experience. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 2 October 2018

This is my favorite restaurant, EVER!! The food is always spectacular and the cheesecake is out of this world.

Date of visit: August 2018
Thank Ruth B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 October 2018

Thank you so much for this review, Ruth. We're happy you have a wonderful time with us! We look forward to seeing you soon to enjoy more of our cheesecake!

Reviewed 14 August 2018 via mobile

Very surprised to have been seated right away. Wish I could remember the name of our waiter. He was very attentive and on top of things. Food quality was great like other Cheesecake Factory. Oreo cheesecake was to die for. Very good restaurant at the...More

Date of visit: August 2018
Thank Porky1999
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 August 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 10 August 2018 via mobile

The cheesecake factory has been around long enough that you know what to expect and this one did not disappoint. Good enough service, great atmosphere, and wonderful recipes. A bit overpriced though.

Date of visit: August 2018
Thank philc134
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 14 August 2018

Hi Phil, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, Brunch, Lunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Business meetings, Kids, Bar Scene
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:30 AM
Location and Contact Information
  • Address: 1609 Cumberland Mall SE, Atlanta, GA 30339-3162
  • Location: United States  >  Georgia (GA)  >  Atlanta
  • Phone Number: +1 770-319-5515
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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