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Coach and Horses

Thorley Street | Thorley, Bishops Stortford CM23 4AS, England
+44 1279 710991
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Overview
  • Excellent50%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“pie” (14 reviews)
“sunday roast” (18 reviews)
“pavlova” (6 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Thorley Street | Thorley, Bishops Stortford CM23 4AS, England
All Details
Write a ReviewReviews (549)
Traveller rating
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1 - 10 of 545 reviews

Reviewed 3 days ago

We had a wonderful time last night at the Coach and Horses. Great atmosphere and the staff were lovely and very helpful. Thank you everyone for a memorable night.

Thank Sarah-Jane Y
Reviewed 1 week ago

A quick lunchtime drink just had to stretch to a sharing bundle snack and dessert. Service as always was efficient and the new dining area is fantastic, a great addition

Thank gillkaribu
Reviewed 1 week ago

Booked the New Dinning area next to the kitchen for 25 members of our Group for Xmas Lunch. Absolutely fantastic first class service from Natalie and all the members of staff, all the food arrived at the same time, not only the was the selection...More

Thank Tony S
Reviewed 1 week ago via mobile

Visited on a Sunday tea time for a family meal. When we arrived no booking could be found on their system they were informed this booked was made on line and the confirmation received this shown to them an a mobile phone. There said they...More

Thank derek61
Reviewed 2 weeks ago via mobile

So I'm vegetarian and I ordered a vegetarian sweet potato and halloumi burger with a (v) It arrives covered in black spots and I knew straight away after tasting it that it was cooked in meat fat. I felt sick and disgusted. Was told that...More

3  Thank Julie W
CandH_Stortford, General Manager at Coach and Horses, responded to this reviewResponded 2 weeks ago

Dear Julie Firstly, I would like to apologise for the lapse in our process for cooking vegetarian food. I believe that you have already raised the complaint with our Head Office and I hope that we can meet to discuss this matter further. I myself...More

Reviewed 2 weeks ago

Have booked the Coach and Horses for a few years now for a Christmas, festive sit down dinner for around 20-30 people. Absolutely first class service from Natalie and all the staff! Any requests and nothing is too much trouble for them. The food is...More

Thank helsk2017
CandH_Stortford, General Manager at Coach and Horses, responded to this reviewResponded 2 weeks ago

Dear Valued and Regular Christmas Fayre Diner Many, many thanks for the lovely comments about our team, the service and the food and also for how much we care. Myself and the team really do take to heart what is said about us, so thank...More

Reviewed 3 weeks ago via mobile

Absolutely fantastic! We had our daughter’s Baptism lunch here and it was absolutely brilliant! The staff were exceptional and the food was lovely, everyone had such a great time. Outstanding personal touches! Thank you so much for to Natalie, Roxy and the team for making...More

Thank Laura J
CandH_Stortford, General Manager at Coach and Horses, responded to this reviewResponded 2 weeks ago

Dear Laura, Rich and Matilda Many thanks for taking the time to review us on Trip Advisor and so soon after your hectic weekend. It really is appreciated that you took the time and effort to do this and to also offer us 5 *'s....More

Reviewed 3 weeks ago via mobile

Great location with ample parking. Nice venue - our separate dining room was cosy. Friendly staff. However for Sunday lunch it is very busy - tables are spaced just short of rammed. Good choice of dishes. They brought some main dishes before the starters so...More

1  Thank Ian S
CandH_Stortford, General Manager at Coach and Horses, responded to this reviewResponded 3 weeks ago

Dear Customer Many thanks for taking the time to review us. I and the staff are very sorry to hear that we fell short of fulfilling our potential. Myself and the team are very dedicated and passionate about the food we serve and the service...More

Reviewed 4 weeks ago via mobile

This wasn’t families first visit to the coach and horses, they weren’t impressed by it. The table was booked for 6 but orders weren’t taken until nearly 7! The youngest child in our party was 5 so waiting until 8 for our mains to arrive...More

1  Thank ChefJK94
CandH_Stortford, General Manager at Coach and Horses, responded to this reviewResponded 4 weeks ago

Dear Customer Firstly, many thanks for booking a table of 20 with us on Saturday evening to celebrate a birthday. I apologise that you felt our service was inefficient and that some of our food was not as expected. I can only apologise that we...More

Reviewed 5 weeks ago via mobile

We have eaten at this establishment on several occasions. Whilst the food is very good, on each occasion, one of us has always asked for the shepherds pie and, on each occasion, have been told it has all gone; at 7pm on a Saturday.... really?...More

1  Thank Ken A
CandH_Stortford, General Manager at Coach and Horses, responded to this reviewResponded 4 weeks ago

Dear Valued Customer Many thanks for reviewing us. I'm sorry that you weren't able to enjoy the Shepherd's Pie. As our "Specials" are made fresh, we do have a limited availability. We don't wish to annoy our guests, so please when you decide to book...More

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Ask a question
Questions & Answers
Neil J
18 May 2016|
Answer
Response from James C | Property representative |
Hello Neil J - As we are predominantly a restaurant we don't welcome dogs inside the pub, however we openly welcome dogs outside in our garden area. Understandably, this doesn't help you on rainy or cold days, but please... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Child-friendly, Kids, Groups, Special Occasion Dining, Local cuisine
Location and Contact Information
  • Address: Thorley Street | Thorley, Bishops Stortford CM23 4AS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Bishops Stortford
  • Phone Number: +44 1279 710991
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