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Tim Hortons

Onroute service station | HWY 401 Eastbound 2 km from Exit 593, Napanee, Ontario, Canada
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  • Excellent13%
  • Very good27%
  • Average21%
  • Poor13%
  • Terrible26%
11 Oct 2017
“Slow Service”
3 Jun 2017
“As good as any other Timster”
Restaurant Hours
Cafe, Fast food, Canadian
Onroute service station | HWY 401 Eastbound 2 km from Exit 593, Napanee, Ontario, Canada
All Details
Write a ReviewReviews (23)
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1 - 10 of 23 reviews

Reviewed 12 October 2017

We stopped there for a coffee last week around 4pm. There was a huge lineup, but only 2 cashiers were serving customers. Even then, they were very slow compared to the other Tim Hortons. When we were about to be served was when they opened...More

Thank arulsatch
Reviewed 21 July 2017

I ordered for my family 4 breakfast meal 3 x #1 and 1 x #5. There was no cheese and eggs in it. Just the bread and the meat. When we open and realize this, we where already on the road. OnRoute in Napanee is...More

1  Thank Alain P
Reviewed 9 July 2017

I was SHOCKED by the terrible service I expereinced in THREE enroute Tim Hortons restaurants on the 401 tonight between 5 and 8 PM. The first one was a total DISASTER! It was understaffed, dirty, and slow as molasses - obviously the owner was kicking...More

Thank Tom D
Reviewed 4 June 2017

On the way to Montreal, we stopped here for coffee and a small snack. Both were what we expected: adequate but nothing special. The location is convenient, however, the goods on offer are reliable, and the washrooms were clean.

Thank operalover939
Reviewed 19 May 2017

Had a Tasty Lunch and a box of Mixed Tim Bits for The Road . Service was Fast and Courteous . Not Just a Doughnut Place . Good Sandwich's and Salads Too .

Thank Michael S
Reviewed 17 May 2017 via mobile

Hard to compare Tim's when they offer the same same everywhere. This one was different. ONRoute is busy at lunch all the time but this place was extremely fast, very happy staff, efficient, and the freshest salad we have had at Tim's.

Thank Dave C
Reviewed 24 July 2016

The Tim Hortons at the OnRoute (east bound) is a great place to stop and grab some coffee and use the bathroom or just to take a stretch break.

Thank Shawn H
Reviewed 9 June 2016 via mobile

Tim Hortons located within a truck stop. Burger King and other fast food also available. Three orders. Three drinks. Three bagels and a box of assorted donuts called Tim Bits. The young lady serving was a trainee so couldn't fault her. The trainer, adjacent was...More

1  Thank babilondom
Reviewed 28 April 2016

While visiting in the area we stopped in for breakfast and food and service was good. This spot is always busy but relatively quick and very convenient.

Thank Garry M
Reviewed 17 April 2016

Every time I go there they screw up my coffee. How hard is an xl triple triple???? Maybe if the staff (teens) stopped talking to each other and talked to the customers they wouldn't mess up so much.

Thank Robin W
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Restaurant Details

Rating summary
  • Food
  • Value
Cafe, Fast food, Canadian
Breakfast, Lunch
Restaurant features
Takeout, Seating
Good for
Location and Contact Information
  • Address: Onroute service station | HWY 401 Eastbound 2 km from Exit 593, Napanee, Ontario, Canada
  • Location: Canada  >  Ontario  >  Lennox and Addington County  >  Napanee
Highway service station with Tim Hortons, Canadian Tire Gas, KFC, Taco Bell, Burger King
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