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Tim Hortons

Fast food, Canadian, Cafe
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478 Centre St N, Napanee, Ontario K7R 1P8, Canada
+1 613-354-1379
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15 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 14: English reviews
Toronto, Canada
Level Contributor
7 reviews
5 restaurant reviews
Reviewed 3 weeks ago

This Tim's is fast and efficient for drive-through, less fast if you go in. Also, the drive-through is a little iffy as there is traffic running parallel to the pick-up line.

Thank kyle440
1 review
Reviewed 20 March 2017 via mobile

930 on a Saturday morning and they're out of potato wedges, hash browns, eggs, tea biscuits, and possibly more. That was just the stuff we ordered that they were out of. They didn't bother saying anything until we had already paid for the stuff they were out of and then we're borderline rude when we asked for a refund instead... More 

Thank Jacques L
Level Contributor
42 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 26 January 2017

Fast drive threw, never seem to be too busy, coffee is great, service is sometimes friendly. Comfortable inside, quiet not too loud or busy.

Thank Darlene L
Ottawa, Canada
Level Contributor
53 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 24 July 2016

Saturday, summer time, early afternoon, why do you only have two cash registers open? Waited 25 minutes for a cup of tea and a muffin, should have gone across the street to the McDonalds. Badly managed, instead of helping the busy frontline staff, someone (probably a manger) was wondering around behind the cash registers doing something with an iPad or... More 

Thank Electriques
Level Contributor
17 reviews
8 restaurant reviews
Reviewed 5 June 2016

We used the drive thru today because it was raining. The line up had about 8 cars in it. We did not wait very long. The speaker was very clear. Our order was correct. For a busy Sunday morning this Tims was fast and efficient.

Thank 836merryt
Flinton, Canada
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 24 December 2015

Typical Tim Horton's but the staff are really nice and it's clean. It's always really busy so expect to wait in the drive-through.

Thank Linda L
Kingston, Canada
2 reviews
Reviewed 14 November 2015

Out of the soup we wanted, out of the donuts we wanted, out of croissants for chicken salad sandwich; hot food was cold; chicken salad was tasteless, too chunky so it kept falling out; replacement bun was dry; no small wraps for smaller eaters; bathroom stall way too tiny for normal sized person; plates were left on tables not picked... More 

Thank 279bonniet
Napanee, Canada
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 August 2015

It's a Tim Hortons, so the menu will at least be consistent. If it's the one on main street make sure they're really listening--they like to make your order for you at times. The one back by highway 41 is more likely to have English Toffee capuchino if you're looking for that. The major reason I knocked points off is... More 

Thank Kathleen C
Belleville, Canada
Level Contributor
90 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 1 July 2015

Food was badly prepared, staff was rude and the restaurant and washrooms were a disgrace. I don't know how this place keeps its franchise.

Thank crossesfour
Northeastern Ontario, Canada
Level Contributor
270 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 226 helpful votes
Reviewed 12 April 2015

Tim Horton's is always such a reliable stop; clean bathrooms, free WiFi, good selection of donuts/muffins/cookies and hot coffee. We were a little disappointed with this location. Our stop was on a Monday and it was around 1:30 p.m. so it was after the lunch crowd so maybe that was part of the problem. The selection of items was very... More 

Thank justjo008

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Fast food, Canadian, Cafe
Breakfast, Lunch
Restaurant features
Location and Contact Information
  • Address: 478 Centre St N, Napanee, Ontario K7R 1P8, Canada
  • Location: Canada  >  Ontario  >  Lennox and Addington County  >  Napanee
  • Phone Number: +1 613-354-1379

Questions & Answers

Questions? Get answers from Tim Hortons staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?