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Ruth's Chris Steak House

Certificate of Excellence
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3750 Wailea Alanui Dr, Wailea, Maui, HI 96753-8300 (The Shops of Wailea)
18088748880
Website
Today
17:00 - 22:00
Closed now
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Hours:
Sun - Sat 17:00 - 22:00
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588 Reviews from our TripAdvisor Community

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Showing 548: English reviews
New York City, New York
Level Contributor
7 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

The place to go for excellent meat, sides, vegetables, salads, appetizers! Always excellent. The offer fresh catch and surf and turf as well. Great service. Nice booths and tables. Overall grand experience.

Helpful?
Thank fourwinds6
Hawkins
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

Have visited Ruth's Chris restaurants all over the country. Quality control is always spot on. Steaks are always perfect.

Helpful?
Thank Hawkinstumbleweed
Vancouver, Canada
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Disappointed in the steak but overall, still a very enjoyable experience. Staff is top-notch. Steak was tough and not very flavourful 😥.

Helpful?
Thank Deborah N
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Deborah N., Thank you for your feedback. We are very sorry to hear about your experience and would like to work to make it right. Will you please e-mail your contact information to JBanquil@lingandlouies.com so that I can have our General Manager reach out to you? Thank you. Sincerely, John B. More 

Cornwall
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Great when booked over the phone, great meet & greet when we arrived, offered a table by the window or a booth which we loved, our server Bob couldn't of been nicer, just a few negatives was... they brought us a different red wine from the one we ordered from the list, my husbands sauce never arrived & the chap... More 

Helpful?
1 Thank AllyandMike
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha AllyandMike, I am sorry to hear that you were not fully satisfied with your recent experience with us. Will you please e-mail your contact information to JBanquil@lingandlouies.com so that I can have our General Manager reach out to you to make this right? Thank you. Sincerely, John B. More 

Salem, Oregon
Level Contributor
33 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 1 week ago

I was wanting a great steak for my Bday and RC has always been my first choice. Never again. The ribeye was long and thin with lots of fat and gristle and was $57.00. I got thru part of it and sent it back with the assurances that I would get a better cut. Not true. I get bigger and... More 

Helpful?
Thank Joesgurl1
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Joesgurl1, Thank you for your feedback. We are very sorry to hear about your experience and would like to work to make it right. Will you please e-mail your contact information to JBanquil@lingandlouies.com so that I can have our General Manager reach out to you? Thank you. Sincerely, John B. More 

Chino Hills, California
Level Contributor
76 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

I know some have said this is going downhill, but we again found the food and service to be truly top notch. The only"problem", if you can call it that, is the price - but you are in Maui and so you pay the Maui prices. The food - steaks and seafood - are still fabulous. The service is still... More 

Helpful?
Thank h2opolodad
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha h2opolodad, Thank you for your wonderful review! We are glad that you enjoyed your recent experience with us and we hope to have you back again soon! Sincerely, John B. More 

Salt Lake City, Utah
Level Contributor
52 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

WOW!! Absolutely fabulous food and service! Steve our server was beyond phenomenal, very top notch service and friendly. We made reservations for 5:30 to celebrate our friends birthday and were able to order from the early bird menu, same menu items just slightly smaller portions, less cost, but including dessert! I ordered the Petit Filet medium rare, fabulous, and Caesar... More 

Helpful?
Thank SLM59-SLM45
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha SLM59- SLM45, Thank you for your wonderful review! We look forward to having you back again soon! Sincerely, John B. More 

Berkeley, California, United States
Level Contributor
63 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Ruth's Chris is a very expensive chain restaurant with constantly rising prices. Chain's generally don't have surprises, which is good and bad -- innovation is not in order, but the baked potatoes continue to be reliably great. They are well staffed but the service is nonetheless a bit impersonal. The steaks are quite goods but the menu is quite limited.... More 

Helpful?
Thank Budd S
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Budd S., Thank you for your review and comments. We greatly appreciate the feedback. Sincerely, John B. More 

Chicago, Illinois
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We had an amazing dinner there. Our waiter was Oliver who was absolutely wonderful. I cannot remember the name of the other gentleman who was serving our table=he was also great. We had a table ready just for us with beautiful rose petals. I had mahi mahi and my husband had a steak. we enjoyed prosecco and the flaming strawberries... More 

Helpful?
Thank mickey74347
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha mickey74347, Thank you for your review! We are so happy that you enjoyed your special anniversary dinner with us and we hope to have you back again soon! Sincerely, John B. More 

1 review
5 of 5 bubbles Reviewed 3 weeks ago

My wife and I went here for our honeymoon and had the best experience at any restaurant we've ever had. The steak was absolutely delicious (get the dipping trio sauces if you go here), the wine selection was great, the portions were generous, and the service was absolutely incredible. I would recommend this steakhouse for anyone looking for a place... More 

Helpful?
Thank Dylan L
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Dylan L., Thank you for your wonderful review! We are very pleased to hear that you and your wife enjoyed your special honeymoon dinner with us and we hope to have you back again soon! Sincerely, John B. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$60 - US$80
Cuisine
American, Steakhouse, Gluten Free Options
Meals
Dinner
Restaurant features
Validated Parking, Television, Highchairs Available, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Accepts Discover
Dining Style
Fine Dining
Good for
Groups, Child-friendly, Business meetings, Romantic, Special Occasion Dining
Open Hours
Sunday
17:00 - 22:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
Location and Contact Information
  • Address: 3750 Wailea Alanui Dr, Wailea, Maui, HI 96753-8300
    (The Shops of Wailea)
  • Location: United States  >  Hawaii (HI)  >  Maui  >  Wailea
  • Phone Number: 18088748880
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
2 questions
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Honolulu, Hawaii
over a year ago

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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?