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I love the Cracker Barrel salads and have especially enjoyed their homemade croutons but on my last visit they didn’t have them. They tasted like store bought bagged croutons. I hope this is not a not a permanent change
Probably understaffing accounts for most of this review, but the quality of the waitstaff is depressing. We waited over 20 minutes to have our order taken and another 20 for the breakfast to arrive. Cracker Barrel are some of the most varied we know of...in overall quality. They're either great or mediocre. This one is near the bottom of that scale.More
Woke up the first day of our trip to Tennessee and wanted a trusted restaurant for breakfast. Did not let us down from the eggs, sausage, sour dough bread, the coffee and home fries. Love the consistency of these restaurants.
Our servers were attentive. Food was excellent. The biscuits were perfect with grape jelly. I had fried catfish with carrots and broccoli; my husband had grandma breakfast (sausage on the dry side) and my daughter had grilled tenders with salad and mac n cheese. They...were all good.More
I have been to several Cracker barrels in Georgia, Florida, Tennessee, Etc... One in Macon Georgia today was unsatisfied. We waited 20 mins to seated, which is understandable. The problem was we got to our table waited another 30 mins to finally see server...then another...hour to get drinks, got them finally after our food got to us. Our orders were all wrong, recieved food I did not order. Had to wait even longer to get it corrected for 5 people.. didnt even get half of what we ordered. Was missing food from our orders.
Yes we were getting upset, but never said anything. The waitress keep repeating "yall just need to smile. Gosh what wrong with y'all, is the food bad. Our food is good.. can't be that bad.
Just smile y'all"... my aunt was getting more upset, after trying to explain she was still missing food. All the waitress keep saying "yall smile". Never truly got our meals straight and was still missing some items.
I spoke to the manager later to see what was going on, she seem worried. Though the waitress we had came up behind the manger. The waitress rolled her eyes at me. I never she said was rude or anything just the food was slow and wrong. Cause everyone needs a job..
This place needs better management or something. I will not be going back to this one.More
I love to eat on this place I love the food I don't have a problem. I ate here one day and order the same food i used to order then one day i was chewing the egg and i felt something hard and when...i took it out from my mouth there is an egg shell went into my food. I didn't complain after because i was in a hurry to leave the restaurant. The next day i called the restaurant and talk to the manager, the manager said we will give you a free egg the next time you dine in. He took my name and my phone number. This is not about the free egg this is about the quality of the food and the customer satisfaction of the food. This manager don't know how to manage his people and most of all he is not checking the quality food comes out of the kitchen. This kind of situation is stupid and frustrating i will never ever go back to this restaurant ever.More
We have been going to the Palm Bay, Florida location for years this morning was the worse meal we've had. COLD breakfast had to nuke my husband's pancakes asked for 3 only 2 was brought, waited 30 min for breakfast, my hashbrown casserole was luke...warm sausage cold. Manager didn't seem to care at all seemed to be interested in the take-outs only not the customers who frequent this restaurant. I watched the hostess drop the silverware tray only to pick it up and put most of them in another tray with covid the entire tray should have been rehashed. I washed our table previous customer had syrup left on table. We will NOT be going back to this location again.More