We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1500 Main St, Springfield, MA 01115
+1 413-781-9137
Website
More Info
Add Photo Write a Review

7 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 7: English reviews
Melbourne, Florida
Level Contributor
91 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 23 September 2015

Very hard to find. It's inside the big plaza that connects to the Sheraton hotel. No signs from the sidewalk, or even when you walk in the plaza. You just stuble across it when you walk around a corner. The plaza is dated, and was absolutely dead on a Sat. afternoon. Just some random shops. You won't want to stay... More 

Helpful?
Thank Bill B
Springfield, Massachusetts
Level Contributor
18 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 September 2015

This is a great place to get coffee on the way to somewhere else. Service is quick and accurate. No drive through. Entrance is in Tower Square.

Helpful?
Thank shebda2015
Biddeford
Level Contributor
51 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 22 July 2015

We visited two three mornings in a row. Staff was very friendly but service was slow. They would usually serve one person their food before they took the next persons order.

Helpful?
Thank 207melissa
State College, Pennsylvania
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 1 July 2015

I really needed a hot chocolate. It was so watery that I couldn't drink it. The sales person was nice, but was new and couldn't speak English or put the order in the cast register (just a roll and a hot chocolate)

Helpful?
1 Thank truwomandi
Manassas, Virginia
Level Contributor
43 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 December 2014

Always open early, with fast service. Great to start your morning with coffee, donuts, and breakfast sandwiches. Give it a try.

Helpful?
Thank GriffonWHO
Needham, Massachusetts
Level Contributor
36 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed 9 October 2014

Located AWAY from the food court, so had to walk with coffee and donut up a set of stairs to sit down at a table in the food court. COFFEE was so strong and bitter, had to use 2 packs of sugar. Only went here, because the Sheraton has worse coffee.

Helpful?
1 Thank KailuaSunrise
Cambridge, Massachusetts
Level Contributor
95 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 16 August 2013

I got toasted bagels one day and a toastaed egg sandwich on English muffins the other day. Both were bad. The staff does not seem to understand what "toasted" means. Each time, the product was barely warmed, let alone toasted. They were nice enough, but a bit inept at food service. This was in the Mall across the Street from... More 

Helpful?
1 Thank DFM_58

Travellers who viewed Dunkin' Donuts also viewed

 

Been to Dunkin' Donuts? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
Location and Contact Information
  • Address: 1500 Main St, Springfield, MA 01115
  • Location: United States  >  Massachusetts (MA)  >  Springfield
  • Phone Number: +1 413-781-9137

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?