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Cold Stone Creamery

1000 W Columbus Ave, Springfield, MA 01105-2518
+1 413-736-6060
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  • Excellent62%
  • Very good21%
  • Average13%
  • Poor0%
  • Terrible4%
Travellers talk about
Closed Now
All hours
$$ - $$$
1000 W Columbus Ave, Springfield, MA 01105-2518
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Reviews (23)
Traveller rating
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1 - 10 of 22 reviews

Reviewed 5 days ago

I ordered the Heath Bar Shake. It is expensive at $7.25 or so but it was sensational. It is in a good location right by the Basketball Hall of Fame.

Thank mrandmrskb
Reviewed 7 August 2017

After dinner at Plan B Burger Bar which is right next door, we went to Cold Stone for dessert. We both had the Peanut Butter Cup Perfection signature creation (I changed up French Vanilla Ice Cream for Chocolate). We love it! It is the best...More

Thank Jim G
Reviewed 20 April 2017

This was a totally different type of Ice cream store. The different types of flavors had such an amazing taste. I recommend everyone to try it.

Thank deaclove
Reviewed 24 March 2017

This is a great place for family and friends of all ages to meet and visit while enjoying incredibly yummy ice cream treats!!

Thank kimberly200196
Reviewed 21 March 2017

Be prepared to enjoy the best ice cream that you have ever tasted! Be prepared also to experience the long lines and a five to ten minute wait!!!!!

Thank johnsZ9339HP
Reviewed 27 November 2016

Delicious, full-fat and dense ice cream. The one who prepared my order left 1/2 of my mix-ins on the marble which was disappointing for the price you pay for a small cup. It was still a treat tho!More

1  Thank KristenCT
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 2 December 2016

Dear Kristen T: Thank you for the good review. Please let the crew members or managers know if anything is not up to your liking, and we can remake the ice cream for you. Cold Stone ice cream is a premium treat, and we want...More

Reviewed 18 October 2016

After a nice night out listening to bands play, a bunch of us went here to enjoy some ice cream. The few that had never been here were very happy with our choice. The coffee ice cream is my favorite but some of the others...More

Thank Zingara1
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 23 November 2016

Dear Zingara1: Thanks for the awesome review. We look forward to serving you again soon. Sincerely, Brian White, Owner

Reviewed 8 August 2016 via mobile

Of this ice cream! We don't go here all that often because we find it a little bit expensive. However, every now and then we enjoy a good treat!More

Thank Dale P
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 23 November 2016

Dear Dale P: Thank you for taking time to review my ice cream shop. And thank you for the five stars. We work really hard to create a great atmosphere with our crew members, and I'm happy to read that we are delivering on our...More

Reviewed 19 May 2016

Good ice cream to which you can add a variety of smoosh-ins. Usually very busy so be prepared to wait in line. Pricier than some other local home made ice cream places. Located in the Basketball Hall of Fame building.More

Thank gjsbill
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 23 May 2016

Dear Gjsbill: Thank you for choosing Cold Stone Creamery. We appreciate the business and the excellent review. Now that the college students are back and we have appropriate staffing, we should be able to trim that line down a bit...it's a challenge when the weather...More

Reviewed 24 March 2016

This small ice cream shop serves up Ice cream cakes, and ice cream to go or eat in. The ice cream is really really great with many mix-in options etc. You will not be disappointed with the quality of the food. It's a little out...More

Thank Mark B
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 5 May 2016

Dear Mark: Thanks for the great review. We work hard to deliver a great experience in terms of food quality, cleanliness, and guest service, and we appreciate the excellent review. Please always let us know how we can improve the experience. We look forward to...More

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Nearby Attractions
Springfield Museums
366 reviews
1.18 km away
Dr. Seuss National Memorial Sculpture Garden
356 reviews
1.10 km away
Basketball Hall of Fame
501 reviews
.04 km away
The Amazing World of Dr. Seuss Museum
27 reviews
1.18 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1000 W Columbus Ave, Springfield, MA 01105-2518
  • Location: United States  >  Massachusetts (MA)  >  Springfield
  • Phone Number: +1 413-736-6060
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