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The Counter

$$ - $$$American, ,
4211 Waialae Ave # E-1, Honolulu, Oahu, HI 96816-5319
+1 808-739-5100
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  • Excellent36%
  • Very good45%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“burger” (68 reviews)
“onion strings” (5 reviews)
Closed Now
All hours
American, Bar, Pub, Vegetarian Friendly, Gluten Free Options
$$ - $$$
4211 Waialae Ave # E-1, Honolulu, Oahu, HI 96816-5319
All Details
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Reviews (191)
Traveller rating
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Time of year

1 - 10 of 126 reviews

Reviewed 27 August 2017 via mobile

The burgers here are delicious! you get to choose the type of bread you want, the type of veggies, and other stuff. I ordered a shoestring fries which was very crunchy and that's how I like it. The service here was also excellent!

Thank Larry M
Reviewed 10 August 2017

Love the idea of building our own burgers. Sweet potato fries and parmesan fries are both really delicious. Their Iced tea is unsweetened, hurrah, (though sugar was provided.) One of our group ordered a churros milkshake, which we watched being constructed. It contained *so* much...More

Thank asty84
Reviewed 3 July 2017 via mobile

We ordered a burger for each of us(4) and the family onion strings and family fries. It served us well. The burgers were very good and cooked individually to your desires. The price for the burgers was in line for location and the family. Size...More

Thank nighthawk779
Reviewed 21 June 2017 via mobile

Came here with my husband. The place is actually good. You can build your own burger. It could be expensive though. We asked for the burgers to be well done but mine came fine but not my husbands. Manager was nice enough and apologized and...More

Thank yaringa
Reviewed 5 June 2017

A really great hamburger at a reasonable price. The service was courteous and efficient. A nice selection of draft beers. Take out also works very well

Thank HonoluluDiverDan
Reviewed 21 May 2017

The burgers are just ridiculously over-sized. I had to use a fork and knife to eat it. Who wants to do that??? They are just too humungous to eat like a burger. You're struggling with HOW to eat it that you forget if it's good...More

Thank Mia B
Reviewed 11 April 2017

We had a party of four and tried three different burgers and the veggie sandwich, sweet potato and onion rings. Juicy burgers cooked perfectly to our order, great fries, and tasty thin sliced onion rings. An added benefit is walking though the Kahala shopping mall...More

Thank Lorna H
Reviewed 8 March 2017

Our kids who live in Honolulu took us to the Counter tonight. Most of the food was good with lots of choices of what you wanted on the burger. The manager even came around to see if everything was OK. The meal was good but...More

Thank DaveTurlock_ca
Reviewed 1 March 2017

For a chain this place is impressive. The service was great and more importantly, the burger was amazing. They made me a medium rare burger and it was beyond flavorful. I ate there twice on a five-day trip. If you want a quick and fkavorful...More

Thank Marlene W
Reviewed 14 February 2017 via mobile

Awesome place for burgers, onion strings, and a milk shake. A little pricey but well worth it. I love building my own burger.

Thank 482steffanys
Nearby Restaurants
Whole Foods Market
415 reviews
.07 km away
Chili's Grill & Bar
93 reviews
.01 km away
California Pizza Kitchen Kahala Mall
119 reviews
.07 km away
Nearby Attractions
Dolphin Quest
630 reviews
1.47 km away
Kahala Mall
355 reviews
.08 km away
Kahala Beach
57 reviews
1.40 km away
Waialae Beach Park
31 reviews
1.27 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 4211 Waialae Ave # E-1, Honolulu, Oahu, HI 96816-5319
  • Location: United States  >  Hawaii (HI)  >  Oahu  >  Honolulu
  • Phone Number: +1 808-739-5100
  • E-mail
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