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The Sussex

20-26 Sussex Street, Rhyl LL18 1SG, Wales
+44 1745 362910
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Overview
  • Excellent24%
  • Very good31%
  • Average21%
  • Poor12%
  • Terrible12%
Travellers talk about
“curry” (3 reviews)
Open Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
20-26 Sussex Street, Rhyl LL18 1SG, Wales
All Details
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Reviews (233)
Traveller rating
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1 - 10 of 233 reviews

Reviewed 1 week ago via mobile

We regularly visit as the food is ok and affordable. The tables are often dirty and need clearing of dirty crockery and glasses. Ladies Toilets are disgusting and there's normally some blocked and mess on the floor. Needs sorting Out!

1  Thank Hayley G
Reviewed 2 weeks ago via mobile

This morning me and my mom came down to have a breakfast at 9:30am, we both ordered a large full English breakfast and it was alright. The beans, egg and toast were cold although the sausage and bacon was lovely. So it was an alright...More

3  Thank StaceyGough7
Reviewed 2 weeks ago via mobile

Stunning Aberdeen Angus steak , great service and friendly staff lovely friendly atmosphere had a great evening.

Thank angi1066
Reviewed 4 weeks ago

We visited a couple of times during our stay in North Wales and were equally impressed on both visits. The staff are all lovely and friendly, the service is really good. On the 2nd occasion we decided to have a meal, it was Curry Club...More

1  Thank lesleyy
Reviewed 25 September 2017

Absolute belter. Weatherspoon's chain pub on top form. We both had the Dragon Sausages (3 large, excellent, home made butcher's style) with Caerphilly Style mash potato, peas and onion gravy. All of it was spot on. Beautiful creamy mash with special cheese (and leek if...More

1  Thank RichardGPZ500
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 27 September 2017

Dear Richard, I just want to thank you for your lovely review of The Sussex, I'm glad you enjoyed our food and service. I will pass your compliments on to the staff. Thank you for visiting us and we hope to see you again soon

Reviewed 22 September 2017 via mobile

Visited never again ....plastic film in my food when approached management disgusting customer service ....dirty tables toilet unhygienic would never rate this pub or its service. Food made me ill for duration of my stay in rhyl.staff need customer service training .More

2  Thank janehudso
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 27 September 2017

Dear Jane, I am very sorry you didn't enjoy your visit on this occasion, we strive to have excellent customer service skills and are disappointed we fell short on this occasion. If you would like to talk to us regarding your concerns please don't hesitate...More

Reviewed 19 September 2017

Rhyl has it's problems but this place at least raises the bar for this town. Some good ales always available and a standard Wetherspoons menu. If you find yourself in this town you could do worse than call in, a lot worse!

Thank MattwalesNorthWales
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 27 September 2017

Dear Matt, Thank you for your positive feedback! We hope to see you again soon

Reviewed 18 September 2017

Called in for a couple of breakfast wraps teas and coffees all very nice, pleasant staff toilets all clean, tables clean, good atmosphere in there, recommend

Thank Steve P
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 27 September 2017

Dear Steve, Thank you for your friendly review regarding The Sussex, we are pleased you had a lovely meal and friendly service We look forward to seeing you again soon.

Reviewed 10 September 2017

Late lunch on a Sunday. Pub was quite busy with a wide range of people, couples and families. Staff were friendly and good. Service was great. Food was ni e, came quickly and was well cooked. Would go again

Thank joyfu106
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 27 September 2017

Thank you for your positive feedback on The Sussex. We are glad you enjoyed your visit and hope to see you again soon.

Reviewed 7 September 2017 via mobile

We visited this pub whilst staying locally, it was quite busy, bar staff were very polite and friendly. The empty tables had been cleared but not wiped, with food debris still on them and lots on the floor ( I know the staff don't throw...More

2  Thank bakerboys2andme
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 27 September 2017

We are very sorry that your overall experience with us wasn't up to standard on this occasion! We aim to provide the highest standards possible when it comes to customer service and are constantly working to make it better. We do hope this hasn't put...More

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Questions & Answers
tambimaple
2 August 2017|
AnswerShow all 2 answers
Response from Milie H | Reviewed this property |
I'm not sure as wetherspoon policy state no dogs inside and in beer garden at owner digression. I don't recall seeing fogs but would be interester in knowing if they do Thanks
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Bar Scene, Kids, Child-friendly
Open Hours
Sunday
8:00 AM - 12:00 AM
Monday
8:00 AM - 12:00 AM
Tuesday
8:00 AM - 12:00 AM
Wednesday
8:00 AM - 12:00 AM
Thursday
8:00 AM - 12:00 AM
Friday
8:00 AM - 12:00 AM
Saturday
8:00 AM - 12:00 AM
Location and Contact Information
  • Address: 20-26 Sussex Street, Rhyl LL18 1SG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  North Wales  >  Denbighshire  >  Rhyl
  • Phone Number: +44 1745 362910
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