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El Jefe Burger Shack

$$ - $$$
American, Bar
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Carretera 3, Kiosco #12 | Luquillo Kioskos #12 &13, Luquillo 00773, Puerto Rico
+1 787-604-0644
Website
Today
12:00 - 21:30
Closed now
See all hours
Hours:
Sun - Wed 12:00 - 21:30
Fri - Sat 12:00 - 22:30
More Info
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436 Reviews from our TripAdvisor Community

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Time of year
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Showing 421: English reviews
Howell, Michigan
Level Contributor
4 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

If you come to Puerto Rico, be prepared to WAIT for food. Everything is slow in P.R., so it's not uncommon to wait 45 min or more before you receive your food. Be patient, because the food is worth it! We may have visited El Jefe on a "bad" day, but we waited well over an hour for 2 burgers.... More 

Helpful?
Thank eotteman
Oconomowoc, Wisconsin
Level Contributor
104 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Lunch of burgers and fries. The burgers were excellent, the fries were terrible. Service was quite slow.

Helpful?
Thank nemahbin
Wakefield, Rhode Island
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago via mobile

One of several Luquillo kiosko's, we've eaten at over the years. The service is always slow, and this year our burgers were disappointing. They were not cooked to order and the onion wedges, which we look forward to, were cold & greasy. That said, to the credit of the manager/owner (?), I was served another burger & onions on the... More 

Helpful?
1 Thank Beajoy19
Minneapolis, MN
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Ordered a mango margarita - no flavor, asked for a different drink - got attitude. Food took nearly 50 minutes to arrive, there was only one other table of customers

Helpful?
1 Thank Noni72
Denver, Colorado
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

They have great stuffed burgers! The place looks a bit dark, but if you sit out side in the back it is a very nice experience.

Helpful?
Thank metobrocke
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 weeks ago via mobile

My husband and I were ready for some burgers. The burgers were good, but we waited an hour and a half for our food. There were only four tables occupied when we arrived. The wait staff tried, but the kitchen wasn't getting the food out. Would not recommend this restaurant. Too bad, there are so many great ones in Luquillo.

Helpful?
1 Thank Molly H
Needham, MA
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 15 January 2017 via mobile

There were only a few tables with people, not a busy day, yet we just waited 1 hour for food. And, after all that, it tasted horrible. $10 sandwich that should've been $5 at most. Not recommended.

Helpful?
1 Thank siennatasi
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 28 December 2016 via mobile

Since 2013 I had visited this place in more than 6 occasions. The food and service back then were always very good. It appears that the business was sold and new owners are running the joint into the ground! We asked for beers and they brought them warm, we had to ask for cups and ice to cool them. We... More 

Helpful?
3 Thank Josue A
East Grand Rapids, Michigan
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 December 2016

Went hear for a good burger, and did not disappoint. Got the jalapeno stuffed burger, which was grilled to perfection and tasted great.

Helpful?
Thank benlyze217
Chicago, Illinois
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 October 2016

I have to admit the we, unfortunately, did not eat anything during our visit. We came to the Kiosks to explore a bit and it ended up raining. To get out of the rain we popped in to El Jefe for a drink. And this is where my obsession with Coconut Mojitos began. The vibe in here was super relaxed... More 

Helpful?
Thank Ashley M

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$5 - US$12
Cuisine
American, Bar
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Outdoor Seating, Wheelchair Accessible, Full Bar
Good for
Bar Scene, Child-friendly
Open Hours
Sunday
12:00 - 21:30
Monday
12:00 - 21:30
Tuesday
12:00 - 21:30
Wednesday
12:00 - 21:30
Friday
12:00 - 22:30
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: Carretera 3, Kiosco #12 | Luquillo Kioskos #12 &13, Luquillo 00773, Puerto Rico
  • Location: Caribbean  >  Puerto Rico  >  Luquillo
  • Phone Number: +1 787-604-0644

Questions & Answers

Questions? Get answers from El Jefe Burger Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?