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Thatched Cottage

Certificate of Excellence
$$ - $$$
Bar, British, Pub
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63-67 Charlton Road, Shepton Mallet BA4 5QF, England
+44 1749 342058
12:00 - 14:30
17:30 - 21:00
Open now
See all hours
Sun 12:00 - 20:00
Mon - Sat 12:00 - 14:30
17:30 - 21:00
More Info
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204 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 203: English reviews
Bridgend, Wales, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Visited some friends in Shepton Mallet and wanted to return to this Restaurant as we had a lovely experience last year. Very disappointing and won't be returning after last night. Waited 20 minutes to even have the menus after the waitress showed us to the table and a further 50 minutes for our food. 6 people were after us by... More 

Thank Alvys J
Yardley Hastings
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

A very pleasant setting with good staff and good food .Everyone was very helpful , the fact there was ample parking was a real bonus.It is ideally suited for anyone travelling in and through the west country .

2 Thank PhilFerris
Leamington Spa, United Kingdom
Level Contributor
171 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 14 March 2017

Driving back from Cornwall, and going the non-motorway route we were really hungry and found this place. Although it was a few months ago and I can not recall what I had, but I do know that the food was really good, the service was really friendly and the atmosphere was really pleasant. If I was travelling that way again,... More 

Thank Pritesh M
Bath, United Kingdom
Level Contributor
6 reviews
Reviewed 14 March 2017 via mobile

Stopped in for a quick lunch, staff were friendly and food was lovely. Good value for money. We had the roast chicken and gravy baguettes and they were served quickly.

Thank jenwren2016
Swansea, United Kingdom
Level Contributor
78 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
Reviewed 11 March 2017

Visited recently on a Sunday evening while staying on the outskirts of Shepton Mallet. The bar and restaurant areas were a mix of modern fittings within the traditional building, which gave a nice atmosphere. They were still serving Sunday dinner, right through til 8pm, which I find quite uncommon but welcome. We’re not typically ones to rave about pub Sunday... More 

Thank C.Weeks
Bristol, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 March 2017

First time we had ever been to this restaurant. On arrival first impressions were very good. We ate n the restaurant and we ordered from the special board. We ordered two Paella's absolutely dreadful. Crevettes, chicken very dry, mussel shells filled with the rice had hard work finding the actual mussel, would not return.

Thank applewoodclutton
1 review
Reviewed 28 February 2017 via mobile

The lasagna is beautiful the staff are accommodating well presented food will recommend to friends a must go to place for good honest food prepared by a good chef

Thank Tony C
Heswall, United Kingdom
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 27 February 2017

Before I begin, please note, I rarely leave such serious negative feedback. I believe all hotels and restaurants have a difficult task to please all of the people some of the time let alone some of the people all of the time. Plus all businesses have bad days; this doesn't mean they are bad places. But paramount is customer relations;... More 

Thank Alex-Zina M
Wells, United Kingdom
1 review
Reviewed 26 February 2017

Popped in for a quick lunch. Impressed by presentation of the bar food which we ate in the attractive restaurant. There was a welcoming fire burning as we arrived and comfy settees in the bar. There is a new owner who is keen on offering good value for money and wants to engage with the local community which is nice... More 

Thank hungrymchungryface
Shepton Mallet, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 26 February 2017

Six of us visited the Thatch Cottage for dinner this evening, we are all very local to the area and were aware that the placed had changed hands fairly recently so we were curious. All I can say is that my meal was dreadful and indeed three out of six of us complained. Not only was the food terrible, the... More 

1 Thank SpringJo17

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$15 - US$38
Bar, British, Pub
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Groups, Cheap Eats, Romantic, Business meetings, Child-friendly, Special Occasion Dining, Local cuisine
Open Hours
12:00 - 20:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
Location and Contact Information
  • Address: 63-67 Charlton Road, Shepton Mallet BA4 5QF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Shepton Mallet
  • Phone Number: +44 1749 342058

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Thatched Cottage and other visitors
4 questions
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Questions? Get answers from Thatched Cottage staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?