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Harvester Pontypool

$$ - $$$
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Fawr Lower Ty Felin Lower Mill Field, Pontypool NP4 0RH, Wales
+44 1495 751551
Website
Today
08:00 - 23:00
Closed now
All hours
Hours:
Sun - Sat 08:00 - 23:00
More Info
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527 Reviews from our TripAdvisor Community

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Showing 525: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

The best thing about the harvester is the salad bar and deserts. It is not fantastic for vegetarians l found.

Helpful?
Thank Richard W
Harvester P, General Manager at Harvester Pontypool, responded to this review

Hi Paula / Richard. Thank you for taking your time to write your feedback. I'm not sure when you last visited us but we've recently had a new menu which I believe is more suited for Vegetarians and Vegans. These Items include; Sweet potato Jambalaya Aubergine & Red Lentil Tagine Herb Battered Halloumi Stuffed Red Pepper Beetroot & Halloumi Burger... More 

1 review
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Excellent service from a young waitress called kaytee , went above and beyond to assist my elderly grandmother , she read through entire menu with her due to grandmas poor eyesight ..above and beyond

Helpful?
Thank Sebastiandyer2
Harvester P, General Manager at Harvester Pontypool, responded to this review

Fantastic to read another great review about Kaytee. She's a superstar!! Thank you so much More 

Pontypool, United Kingdom
Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

Arrived for meal at about 6.30 & waited for a table to be cleaned despite there being several tables clean & ready. They insist on seating tables of two in what can only be described as the corridor between the salad bar and the dining space - do we not deserve somewhere quieter & more comfortable (what I describe as... More 

Helpful?
Thank Julie P
Harvester P, Manager at Harvester Pontypool, responded to this review

Dear Julie, Thank you so much for your review. I think you have the wrong Harvester from the description of your seating arrangements however I do recommend you ask for another table as I'm sure (as a brand) we would accommodate if possible. I'm delighted to read that you enjoyed the salad bar and the food quality was to satisfaction.... More 

1 review
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

After a long day at work and too tired to cook we decided to go to harvester Pontypool..the food was lovely and waitress service was outstanding..huge thank you to kaytee for making our experience relaxing but still being atentative..we will definitely be returning

Helpful?
Thank Kelly S
Harvester P, General Manager at Harvester Pontypool, responded to this review

Hi Kelly, Thank you so much for your review. We've shared your comments on our own team Facebook page where Kaytee and the rest of the team can read it. See you again soon! Geraint More 

Sheffield, United Kingdom
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

I wasn't going to comment!! But Harvester could benefit here from these comments. As a party of 6 we popped in before we went to bed last Sat at the excellent Premier Inn next door I waited at the busy bar with no staff member present looking for some sort of acknowledgement. Nope none at all. I asked the manager... More 

Helpful?
Thank Sheffield W
Harvester P, General Manager at Harvester Pontypool, responded to this review

Thank you for the feedback and yes you are correct; 'we can benefit from these comments'. Please feel free to contact us via phone or email and we'll gladly explain the situation to you. Kind regards, Geraint 01495 751551 Pontypool@harvester.co.uk More 

Caerphilly County, United Kingdom
Level Contributor
41 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Salad bar disappointing, not replenished regularly,no plates, no butter waiting for items to be brought out, appeared t be plenty of staff, just appeared disorganised. Simple chargrilled chicken Luke warm(One of my pet hates-is it that hard to serve food hot) apparently it is at a Harvester. Baked potato cremated. Server on our table was excellent, just need to sort... More 

Helpful?
Thank chippers
Harvester P, General Manager at Harvester Pontypool, responded to this review

Thank you for your review. If you feel like discussing your visit in more detail then please do not hesitate to contact site and ask to speak to the manager. Thanks again 01495751551 pontypool@harvester.co.uk More 

Bedford, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago

I have never needed to complain before and so wish I didn't have to this time. However, we've just had the worst ever visit to The Harvester in Pontypool. The new menu prices are far too high for the venue and quality of food we were served. We came with a fairly large group of friends, and ended up on... More 

Helpful?
Thank MaidJMarian
Harvester P, General Manager at Harvester Pontypool, responded to this review

Hi Marian, Sounds like a very poor visit and we do apologise. It's very hard to restore your faith in us through a Tripadvisor response. Please don't feel bad about bringing the issues you faced up at the time as we appreciate any kind of feedback and we can attempt to correct our mistaked there and then. Again, thank you... More 

Lincoln
Level Contributor
57 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

We were staying at the premier inn next door and booked a table. On arrival,we were quickly seated and handed the menu. There were three of us in our party. I asked for a gluten free menu but couldn't make head nor tail it wasn't clear. I asked if the hamburger was gluten free and the waiter said he thought... More 

Helpful?
Thank DottyLincoln
Harvester P, General Manager at Harvester Pontypool, responded to this review

Thank you for your comments. I remember your visit well and I agree that the service and food quality was not up to standard on this occasion. I also would like to apologise for not correcting these issues on your visit resulting in this 1* review. Myself and James enjoyed serving you and hopefully if you do decide to return... More 

Porthmadog, United Kingdom
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Family of 9 visited for lunch today. Everyone happy with their food. The waitress Leanne was really lovely and made every effort to make our visit enjoyable.

Helpful?
Thank heidirylance1
Harvester P, General Manager at Harvester Pontypool, responded to this review

Great to hear, thank you. Your comments has been passed on to Leanne and the rest of the team. Thanks again! More 

Abertillery, United Kingdom
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Have not been here for a while ,but called in this week as it was convenient.Pleased to see that venue now has a 5 star rating.The restaurant was very quiet,so service was prompt.James our server was very professional and helpfulThe salad bar was fine,but our meals lacked lustre.My husbands steak was not very tasty,and the chips we were served had.... More 

Helpful?
Thank Linda S
Harvester P, General Manager at Harvester Pontypool, responded to this review

Oh dear, a disappointing read. Please accept our apologies for the food quality on this occasion. As of yesterday we have a new menu with great new products. I'm especially proud of our new Steak range which includes a new 10oz Sirloin and a new Fillet (delicious!). Thank you for your feedback on James and I'll make sure to pass... More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American, British, Pub
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Cheap Eats, Groups, Kids, Child-friendly
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Fawr Lower Ty Felin Lower Mill Field, Pontypool NP4 0RH, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Torfaen  >  Pontypool
  • Phone Number: +44 1495 751551
Description
It is next to a Premier Inn

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Harvester Pontypool and other visitors
2 questions
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Questions? Get answers from Harvester Pontypool staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?