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2
Tue, 19/10
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
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meals, features, about
Reviews (979)
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976 results
Traveller rating
344
210
138
133
151
Traveller type
Time of year
LanguageEnglish
Traveller rating
344
210
138
133
151
Show reviews that mention
All reviews salad bar is premier inn next door food was lovely birthday meal john
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Reviewed 2 days ago

Amazing experience, food was delicious and our waiter Matt was amazing super help full and had amazing energy really made our night wonderful

Date of visit: October 2021
Helpful?
Reviewed 2 days ago

Excellent service and excellent food, The waiter I had Matt was so polite and really really nice and had very good manners, enjoyed my meal a lot thanks to the great service provided by the chefs and Matt

Date of visit: October 2021
Helpful?
Reviewed 2 weeks ago

They can’t seem to get an order right here. Ordered chicken, got sent beef. Really shoddy service and don’t seem to care at all.More

Date of visit: September 2021
Helpful?
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 1 week ago

Hi Joshua T, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at Pontypool@harvester.co.uk so we can learn more about your experience with us....More

Reviewed 2 weeks ago

Steak was grisly over cooked and not good value for £19.99 £1.99 for a small pot of pepersauce. The salad bar was poor also very limited choice to previous visitsMore

Review collected in partnership with this restaurant
Date of visit: September 2021
Helpful?1  
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 1 week ago

Jeffcwmbran2021, we truly appreciate your honest feedback. We did offer you a fresh meal but you sadly declined. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at...More

Reviewed 3 weeks ago via mobile

Lovely meal in the Harvester tonight. What made it extra special was our waiter ‘Matt’. He made every customer feel as though they were the only people in the restaurant. Excellent service deserves to be rewarded.

Date of visit: September 2021
Helpful?
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 2 weeks ago

Fantastic feedback Matt is over the moon to here about these kind words we hope to see you again soon

Reviewed 3 weeks ago via mobile

After a couple of years of not seeing my nan, we decided to meet for a spot of lunch. There was 6 of us in total, 2 of which where young kids, the host was very accommodating as I asked for a booth seat and...this was done with for us. The waitress was friendly and attentive and nothing was too much trouble! The food was hot and came out very quick! My steak was cooked to perfection!More

Date of visit: September 2021
Helpful?
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind words i will pass on your feed back we hope to see you again soon

Reviewed 4 weeks ago

Together with 11 of my friends on a motorcycle trip to Wales, we stayed in a nearby hotel and ate in this restaurant for 4 nights. The only other dinner options close to this location are well known fast food establishments.

Date of visit: September 2021
Helpful?
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 3 weeks ago

Thank you for your feed back i hope you all pop in again soon

Reviewed 4 weeks ago via mobile

Welcomed in the pub, good food, excellent service and well worth a visit. Looks a more family environment than a formal place.

Date of visit: September 2021
Helpful?
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 3 weeks ago

Thank you for your feed back we hope to see you again soon

Reviewed 7 September 2021

Recently visited the Harvester in Pontypool and good not of been any better. Brilliant service from Kayleigh so was very friendly and inviting. Will be visiting again 👍

Date of visit: September 2021
Helpful?1  
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 4 weeks ago

Robba5881qa, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. I'll pass the good feeback on to Kayleigh! Take care! Tom- Assistant Manager

Reviewed 6 September 2021

Tad bit busy but the waiter was lovely and fast (matt) 💖 food was great and a lovely night. Booked ahead.

Date of visit: September 2021
Helpful?
General Manager A, Manager at Harvester Pontypool, responded to this reviewResponded 4 weeks ago

Thank you again for taking the time to let us know how we did. We hope you have a great day! I'll pass the feedback on to Matt! We hope to see you soon! Tom - Assistant Manager

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Questions & Answers
Ask a question
Ian J
25 July 2019|
AnswerShow all 7 answers
Response from harvesterp | Property representative |
Hi Ian. Yes we do. However none of the windows open due to security reasons. Let us know if the temperature is ok and we will fix it for you. Thanks for the question.
0
Votes
FrequentFlier674016
23 October 2016|
Answer
Response from Phili H | Reviewed this property |
Sorry, but this question bears no relation to the Harvester and I have no idea what this question relates to. My name is not Gerraint and I don't know where this traveller has obtained this name from. Please do not ask any... More
-3
Votes
FrequentFlier674016
23 October 2016|
AnswerShow all 5 answers
Response from ggchap | Property representative |
To answer your question simply; yes I have 100% faith in my team. A pleasure to work with; hard working, passionate and committed is just a few words I would use to describe them. After a quick glance at your other reviews... More
0
Votes
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Frequently Asked Questions about Harvester Pontypool

Harvester Pontypool is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3