I just learn that I can request a tax refund from Air Asia for non refund ticket within 6 months counting from my departure date.
Yesterday, after knowing that information, I filled out eform and submit it on line. I was told I will receive the email from Air Asia with case number after a couples hours.
Today, I wake up and check my email. Still no email from Air Aisia . What shoud I do next. Should I submit another eform . I am just a few days away from the 6 months deadline.
Please advise and thank you