We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Delta -no seat assignment

lake elmo
Level Contributor
1 post
3 reviews
Save Topic
Delta -no seat assignment

Just booked two tickets on Delta from MSP to Jamacia. There were no seats to select, only upgrade options. Wondering if we should be concerned about getting seat assignments?

111 replies to this topic
Bangkok
Destination Expert
for Bangkok, Air Travel, Thailand
Level Contributor
15,613 posts
71 reviews
Save Reply
1. Re: Delta -no seat assignment

Hi,

I don't think so..

Remember that while *most* people do get the chance to or do use the advance seat request (they're requests not rights) most airlines or DL's size and structure, don't do that to 100% of the aircraft's total seat count.

They'll "hold back" some percentage of the seats-- and where those seats are is also something they'll look at-- so that their local airport agents have seat "inventory" to use if they discover a seating problem or otherwise.

For a carrier like DL to book to 100% of the aircraft capacity would effectively "paint them into a corner" if they then ran into a special needs situation or similar.

Either check-in online (if possible) early or get to the airport early to have the best chance of seats that remain for day-of-departure assignment.

Remember that between now and departure time people will cancel their reservation (and therefore seats), upgrades from Economy to higher cabins will occur (and again seats will open up in Econ) and on the day of actual departure, some people will mis-connect due to a delay with their earlier flight-- all of these scenarios will add/change the seat count and availability.. So what you see now will change as departure draws closer.

Travel Safe,

Edited: 09 January 2013, 09:24
Park City, Utah
Destination Expert
for Utah, Winter Sports
Level Contributor
18,613 posts
425 reviews
Save Reply
2. Re: Delta -no seat assignment

You might also call Delta to see if they can release a seat for you. Otherwise you'll need to manage at the airport.

Des Moines, Iowa
Level Contributor
5 posts
5 reviews
Save Reply
3. Re: Delta -no seat assignment

We had a similar problem. Tried to print boarding passes 24hrs in advance only to see "seats will be assigned at the gate". So big rush to get to the gate 2hrs early and still no assigned seat. So frustrating... If this is regular practice let us know when we purchase the ticket!!

Centerville, Ohio
Level Contributor
9,601 posts
2,907 reviews
Save Reply
4. Re: Delta -no seat assignment

Yes, a very potential problem!

Delta always overbooks.

You MUST always choose your seating at time of purchase.

Maryland
Destination Expert
for Las Vegas, Washington DC, County Donegal, Western Ireland
Level Contributor
54,161 posts
47 reviews
Save Reply
5. Re: Delta -no seat assignment

This post is from January. Nothing new here. Every airline overbooks.

Too bad the OP never came back to tell us how they made out. I have a feeling it wasn't an issue or we would have seen a rant by now.

Des Moines, Iowa
Level Contributor
5 posts
5 reviews
Save Reply
6. Re: Delta -no seat assignment

They don't have the option to choose seats at time of purchase... Part of the problem!

Elk Rapids, Michigan
Destination Expert
for Lanai
Level Contributor
9,630 posts
53 reviews
Save Reply
7. Re: Delta -no seat assignment

"You MUST always choose your seating at time of purchase"

Sorry savantill but Delta now has a new booking class. "E" and if you use that (it is the cheapest) you can not pre select your seats. I have been flying Delta for a long time and have only seen a few instances of overbooking and they usually happen when there is a last minute equipment change.

If the OP did not book "E" class then possibly there are only the hold back seats for premire and they will be released before the flight.

Maryland
Destination Expert
for Las Vegas, Washington DC, County Donegal, Western Ireland
Level Contributor
54,161 posts
47 reviews
Save Reply
8. Re: Delta -no seat assignment

The OP has been back from their trip for 4 months.

Cowes, United...
Level Contributor
4 posts
3 reviews
Save Reply
9. Re: Delta -no seat assignment

Delta's seat assingment system totally sucks. We weren't offered the option to get pre-assigned seats and ended up sitting apart on our first ever trip to the USA. Won't ever be flying Delta again.

Edited: 28 July 2013, 14:42
Maryland
Destination Expert
for Las Vegas, Washington DC, County Donegal, Western Ireland
Level Contributor
54,161 posts
47 reviews
Save Reply
10. Re: Delta -no seat assignment

So let us know which airline you choose next time. I mean, the one that guarantees that you will be seated together.

Reply to: Delta -no seat assignment
Get notified by e-mail when a reply is posted