We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18

Sandy, Utah
Level Contributor
177 posts
218 reviews
Save Topic
Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18

Just a warning to anyone considering booking at Hard Rock Riviera Maya - Heaven section. Normally this section is adults only, but from July 28 to Aug 18 they will be opening it up to families and kids. This is only shown on their website so anyone reserving through 3rd party is going to be pretty disappointed when they're getting splashed by kids at the "adults only" pools. For us, we're taking our kids so it's fine, just thought I'd warn others.

Mentioned in this post
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera...
11,650 Reviews
Puerto Aventuras, Mexico
5 replies to this topic
Halifax, Canada
Destination Expert
for Cancun, Puerto Aventuras, Yucatan Peninsula
Level Contributor
6,635 posts
25 reviews
Save Reply
1. Re: Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18

Thanks for sharing this impt information. I agree that I would be really upset if I booked the Heaven side and it was full of children. Thanks for the heads up!

Calgary
Destination Expert
for Akumal, Riviera Maya, Cancun
Level Contributor
25,470 posts
9 reviews
Save Reply
2. Re: Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18

Yikes - good to know; I'd be upset to find kids at an adult only area too. Thanks for posting.

Colorado
Level Contributor
1,530 posts
19 reviews
Save Reply
3. Re: Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18

Is there a special event that will open this up to become non AO?

Sandy, Utah
Level Contributor
177 posts
218 reviews
Save Reply
4. Re: Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18

El-Snocat, I'm not sure about any details on what they are doing, I just noticed it mentioned on their website, but only when I put in those reservation dates.

Fort Wayne, Indiana
Level Contributor
122 posts
17 reviews
Save Reply
5. Re: Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18

Hard Rock Rivera Maya is actually opening up the entire resort to families 3 times a year due to the high volume of families that travel during high seasons. Christmas, Spring Break and a few weeks during the summer. There has been so much mis- communication about this that it's best to verify with the resort on the exact dates.

Mentioned in this post
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera...
11,650 Reviews
Puerto Aventuras, Mexico
Reply to: Hard Rock RVM Heaven NOT adults only Jul 28 to Aug 18
Get notified by e-mail when a reply is posted