Visited Krakow and booked to go to Auschwitz and Birkenau though our hotel. They booked us with Krakowbooking.com. Big mistake. When we were picked up at our hotel the mini bus was almost full apart from a back seat and a sort of jump seat at the front. Meaning my wife and I were separated for the one-and-half hour trip. A film was shown, which in the seat I occupied I could not see the screen. When we arrived at Auschwitz the communication from the company rep was non-existent. If as us, the main reason for visiting Krakow is to go on the Auswitz and Birkeau tour don't use this company, find someone else.
Was it a group tour or a private tour? How are the charges like and are they flexible if we ask them to do both the tours on 2 separate days?
It was a group tour. There are lots of other tour companies, try one of those!
Hotel pick up
No Auschwitz guide for the museum , you explore on your own. For some this is better for others it's worse
They can take you straight to the mine after auschwitz
Cracow city tours
Central pick up near the old town
Guide at Auschwitz
Unlikely to be able to do both tours in one day if you do you will need to change bus in Krakow
I recommend both, depending wat people are looking for
We used www.krakowbooking.com and had the most horrendous journey to Auschwitz. We were the last pick up from the kossak hotel and got left with the back seats which were claustrophobic and much too small for adults they were high up and there was no air and for a journey of one hour 20 mins or so it was terrible. After a very very uncomfortable journey we spoke to the lady who was in charge of our tour and asked for them to send a taxi because it was unreasonable for us to travel in those conditions. She said she would speak to her office.
She did not have the decency to come back to us we had to find her and ask her what was the outcome. The reply was a shrug of the shoulders and that they were not going to do anything about it. On the way back we had to change seats around and all take our coats off to make more room. We will never ever tour with them again. Hope this helps
we used krackow shuttle to Aushwitz no problems at all, also used them for our transfers give them a go....enjoy
Hi I would go for a Polish owned tour company. Krakow Shuttle have good reviews, Why would you go with a U.K company in Poland ?? .I always travel with locals to get the true feel of the country. My sister and hubby used K-S ,above and said they were very happy with the service.But I think most tour company s are much the same. If you have the energy/time its so easy to do the tours on your own and save a £ or 2.The train to the salt mine goes from Platform 1 and costs 3zls get off last stop and short walk to the mine easyyy.
Cheers Chris %>))
Seekrakow, even they have their own tourist info points around the coty