Hi. I've been trying to figure out what's going on with my ticket purchase for a couple of days, and I'm hoping someone on here may have some insight.
I attempted to purchase my tickets into machu picchu online last night through the new webpage. While I have a resrvation number, everytime I try to go to the check-in page to print the tickets I get a message that says "Pendiente De pago" and pending payment go to any window of the Banco de la Nacion comes up. My account has been charged for the purchase, but it's bothersome that I can't print out the tickets like I thought I would be able to.
I've sent two emails to the call centre, and I've tried calling all three numbers listed, but can't get through.
Can anybody offer any insight as to what's going on, or what I need to do?
Thanks for your help