We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

https://www.tripadvisor.com/VacationRentalReview-g34467-d879

S W
Level Contributor
26 posts
https://www.tripadvisor.com/VacationRentalReview-g34467-d879

My father-in-law is turning 80 and he wanted his two sons and families to vacation together. It took work but I found a common weekend between jobs and school that would work for everyone. I made the reservation on January 4, 2017 for the 2nd week of April 2017 and confirmed with the owner "Cathy B" and let her know it was for my FIL's 80th birthday. She even reached out to let me know I could ask questions. I asked about linens and how to receive the key. It was a very friendly exchange. We purchased plane tickets.

Two full months have gone by and TODAY March 6, 2017 I received an email from Cathy B indicating that she had a conflict and what is the "makeup of our group?" I replied that we have a history of correspondence and the dates were always clear and why does the makeup matter? I could not understand what she was asking She never answered my questions but rather pressed that the makeup was "important information" I had already shared it was 3 families and what is she looking for? She CANCELLED the reservation! Without regard for the fact that we had already purchased plane tickets!

There are no rentals in that area available now. I let her know all of this and she said "be positive, no need to cancel your vacation, I know you're disappointed, you can find another rental somewhere" Is she kidding??? So I look back and she booked with someone else for the full week where we were only 3 nights - so she canceled our trip so she could make more money. I would never rent from this individual. Heartless and NOT trustworthy!

https://www.tripadvisor.com/VacationRentalRe…

Berkshire, United...
Level Contributor
19,677 posts
61 reviews
1. Re: https://www.tripadvisor.com/VacationRentalReview-g34467-d879

If you post this on the Trip Advisor Support forum, you should get help in how to contact Trip Advisor staff. The advice on there is never to book any sort of accommodation through Trip Advisor. So many people are reporting problems.

UK
Destination Expert
for Florida
Level Contributor
50,074 posts
22 reviews
2. Re: https://www.tripadvisor.com/VacationRentalReview-g34467-d879

I was thinking the OP was talking about Flip Key which is alled with TA?

Mich
Level Contributor
195 posts
38 reviews
3. Re: https://www.tripadvisor.com/VacationRentalReview-g34467-d879

Where is Flip Key?? And also, what does "alled with TA" mean??

UK
Destination Expert
for Florida
Level Contributor
50,074 posts
22 reviews
4. Re: https://www.tripadvisor.com/VacationRentalReview-g34467-d879

Allied. They are a partnershoip of some kind, or Flip key pays to advertise. Dont knwo which.

But is the only way to 'rent thru TA'

Captiva Island...
Level Contributor
1,720 posts
67 reviews
5. Re: https://www.tripadvisor.com/VacationRentalReview-g34467-d879

Lets see if we can help. 3 families, how many people.

Scotland, United...
Level Contributor
1,418 posts
326 reviews
6. Re: https://www.tripadvisor.com/VacationRentalReview-g34467-d879

What a nasty person

7. Re: https://www.tripadvisor.com/VacationRentalReview-g34467-d879

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 18 March 2018, 12:16
Get answers to your questions about Naples