My father-in-law is turning 80 and he wanted his two sons and families to vacation together. It took work but I found a common weekend between jobs and school that would work for everyone. I made the reservation on January 4, 2017 for the 2nd week of April 2017 and confirmed with the owner "Cathy B" and let her know it was for my FIL's 80th birthday. She even reached out to let me know I could ask questions. I asked about linens and how to receive the key. It was a very friendly exchange. We purchased plane tickets.
Two full months have gone by and TODAY March 6, 2017 I received an email from Cathy B indicating that she had a conflict and what is the "makeup of our group?" I replied that we have a history of correspondence and the dates were always clear and why does the makeup matter? I could not understand what she was asking She never answered my questions but rather pressed that the makeup was "important information" I had already shared it was 3 families and what is she looking for? She CANCELLED the reservation! Without regard for the fact that we had already purchased plane tickets!
There are no rentals in that area available now. I let her know all of this and she said "be positive, no need to cancel your vacation, I know you're disappointed, you can find another rental somewhere" Is she kidding??? So I look back and she booked with someone else for the full week where we were only 3 nights - so she canceled our trip so she could make more money. I would never rent from this individual. Heartless and NOT trustworthy!