Be aware when booking through VRBO, Homeaway, VacationRentals. Unfortunately VRBO, Homeaway, VacationRentals, now charges a significant "fee" to renters when booking with a credit card. They call it a service fee and it is in addition to the credit card fee. As great as VRBO used to be it's going to be more expensive to use them and closer in price to booking directly with a hotel. It's very unfair to the owners who use VRBO as they receive no benefit other than reduced bookings as VRBO is taking a hefty percentage with this new fee. When asked what service is provided for this fee they responded with:
"Should a homeowner arrive and can't get in to their rental VRBO will work with them to find other accommodations. That may be a hotel or whatever we can find for them." So if you booked a 3 bedroom condo don't think you'll be getting the same in return. If you've used the same rental property for years and are happy with them, stick with them and pay the owner directly to avoid the fee. Whatever property you are looking at read the reviews, call the owner and do an internet search to make sure you don't find anything misleading.
To make things more unfortunate the CEO Brian Sharples had this to say:
"The combination of the new fee and what you already charge is too much” – We hear you on this. With the launch of the service fee, we did take down the rates charged to our suppliers for our pay-per-booking listing product (and our subscribers are always welcome to choose that option). In April we will announce a new long-term plan for subscribers that we believe is more balanced than what we have today. This will be based on our research leading into the launch, the data we are observing from this launch, and also will include the feedback we’ve been receiving."
But in the meantime our renters will pay through the nose for a fee that does little for them.